70
out of 100
Norfolk Southern Corporation Claimed Company
Norfolk Southern Corp is one of the nation's premier transportation companies. NS is a Fortune 300 and a 2017 Forbes America's Best Employers Top 100 Company. read more
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Norfolk Southern Corporation Competitors
Norfolk Southern Corporation competitors include Amtrak, CSX Corporation, BNSF Railway, Union Pacific Railroad and Kansas City Southern. Norfolk Southern Corporation ranks 3rd in Diversity Score on Comparably vs its competitors. See below how Norfolk Southern Corporation compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
5th
eNPS Rank
5th
Gender Rank
4th
Diversity Rank
3rd
Product Quality
6th
NPS Rank
5th
Pricing Rank
6th
Customer Service
5th
See Norfolk Southern Corporation Culture vs Competitors:
- 1st
Amtrak67 / 100 - 2nd
BNSF Railway52 / 100 - 3rd
CSX Corporation52 / 100 - 4th
Union Pacific Railroad46 / 100 - 5thNorfolk Southern Corporation45 / 100
Norfolk Southern Corporation Competitors at a Glance
CEO Ratings Comparison
Norfolk Southern Corporation's CEO Score Ranks 5th
411 Employees at Norfolk Southern Corporation rate James Squires a 37 out of 100, which ranks them 5th below Union Pacific Railroad's CEO,Lance Fritz. Last rating was a month ago.
- 1st
Richard AndersonAmtrak216 Employees at Amtrak rate Richard Anderson a 70 out of 100, which ranks them 1st out of Norfolk Southern Corporation's competitors. Last rating was a month ago.
- 2nd
Joseph R. HinrichsCSX Corporation47out of 10080 Employees at CSX Corporation rate Joseph R. Hinrichs a 47 out of 100, which ranks them 2nd out of Norfolk Southern Corporation's competitors. Last rating was months ago.
- 3rd
Carl IceBNSF Railway45out of 100292 Employees at BNSF Railway rate Carl Ice a 45 out of 100, which ranks them 3rd out of Norfolk Southern Corporation's competitors. Last rating was 14 days ago.
- 4th
Lance FritzUnion Pacific Railroad40out of 100166 Employees at Union Pacific Railroad rate Lance Fritz a 40 out of 100, which ranks them 4th out of Norfolk Southern Corporation's competitors. Last rating was months ago.
Product Quality Score Comparison
Norfolk Southern Corporation Ranks 6th in Product Quality Score
37 Customers rate Norfolk Southern Corporation's Product Quality Score a 2.7/5, which ranks it 6th against its competitors, below CSX Corporation.
NPS Comparison
Norfolk Southern Corporation Ranks 5th in Net Promoter Score
44 Customers rate Norfolk Southern Corporation's Net Promoter Score a -36, which ranks it 5th against its competitors, below Amtrak. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Norfolk Southern Corporation to a friend?”.
Pricing Score Comparison
Norfolk Southern Corporation Ranks 6th in Pricing Score
30 Customers rate Norfolk Southern Corporation's Pricing Score a 2.9/5, which ranks it 6th against its competitors, below Amtrak.
Customer Service Comparison
Norfolk Southern Corporation Ranks 5th in Customer Service
26 Customers rate Norfolk Southern Corporation's Customer Service a 2.6/5, which ranks it 5th against its competitors, below CSX Corporation.
Overall Culture Score Comparison
Norfolk Southern Corporation Ranks 5th in Overall Culture Score
459 Employees rate Norfolk Southern Corporation's Overall Culture a 45/100, which ranks it 5th against its competitors, below Union Pacific Railroad. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Norfolk Southern Corporation Ranks 5th in Employee Net Promoter Score
301 Employees rate Norfolk Southern Corporation's Employee Net Promoter Score a -59, which ranks it 5th against its competitors, below CSX Corporation. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Norfolk Southern Corporation to a friend?”.
Gender Score Comparison
Norfolk Southern Corporation Ranks 4th in Gender Score
25 Employees rate Norfolk Southern Corporation's Gender Score a 52/100, which ranks it 4th against its competitors, below CSX Corporation. The Gender Score tracks how positively women rate their experience at Norfolk Southern Corporation.
Diversity Score Comparison
Norfolk Southern Corporation Ranks 3rd in Diversity Score
69 Employees rate Norfolk Southern Corporation's Diversity Score a 47/100, which ranks it 3rd against its competitors, below CSX Corporation. The Diversity Score tracks how positively diverse employees rate their experience at Norfolk Southern Corporation.
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