14
NPS Score
VS
Amtrak Claimed Company
- EMPLOYEE
PARTICIPANTS - 336
- TOTAL
RATINGS
Norfolk Southern Corporation Claimed Company
- EMPLOYEE
PARTICIPANTS - 459
- TOTAL
RATINGS
Amtrak vs Norfolk Southern Corporation
Compare Amtrak versus Norfolk Southern Corporation for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 336 employees and customers of Amtrak and 459 employees and customers of Norfolk Southern Corporation.
Amtrak
Amtrak's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Amtrak. Their current valuation is $103.66M.
Norfolk Southern Corporation
Norfolk Southern Corporation's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Norfolk Southern Corporation. Their current market cap is $65.54B.
3.6/5
Product Quality
2.7/5
3.4/5
Pricing
2.9/5
3.6/5
Customer Service
2.6/5
| 50% | Promoters |
|---|---|
| 14% | Passive |
| 36% | Detractors |
Net Promoter Score
Winner by 50
-36
NPS Score
| 25% | Promoters |
|---|---|
| 14% | Passive |
| 61% | Detractors |
See how Amtrak compares to its competitors
See how Norfolk Southern Corporation compares to its competitors
Working at Amtrak vs Working at Norfolk Southern Corporation
70 / 100
CEO Rating
Winner by 33%
37 / 100
CEO Rating
Amtrak
Amtrak doesn't have enough ratings to calculate the Team Culture Ratings.
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Norfolk Southern Corporation
Employees at Norfolk Southern Corporation rate their CEO, James Squires, 37/100. This score is 33% lower than the scores of Amtrak's CEO, Richard Anderson. Employees in the IT and Customer Support departments rate James Squires the highest.