Amtrak Claimed Company

EMPLOYEE PARTICIPANTS: 340

TOTAL RATINGS: 2169

Norfolk Southern Corporation Claimed Company

EMPLOYEE PARTICIPANTS: 465

TOTAL RATINGS: 6807

Amtrak vs Norfolk Southern Corporation

Compare Amtrak versus Norfolk Southern Corporation for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 340 employees and customers of Amtrak and 465 employees and customers of Norfolk Southern Corporation.

Amtrak

Amtrak's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Amtrak. Their current valuation is $103.66M.

Norfolk Southern Corporation

Norfolk Southern Corporation's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Norfolk Southern Corporation. Their current market cap is $65.54B.

3.6/5

Product Quality

2.7/5

3.4/5

Pricing

2.9/5

3.6/5

Customer Service

2.6/5

NPS Score

50%	Promoters
14%	Passive
36%	Detractors

Net Promoter Score
Winner by 50

-36

NPS Score

25%	Promoters
14%	Passive
61%	Detractors

See how Amtrak compares to its competitors

BNSF Railway

Canadian National Railway

Busbud

Greyhound Lines

See how Norfolk Southern Corporation compares to its competitors

Union Pacific Railroad

BNSF Railway

CSX Corporation

Kansas City Southern

Canadian National Railway

Clearly Canadian

Nurminen Logistics

Working at Amtrak vs Working at Norfolk Southern Corporation

70 / 100

CEO Rating
Winner by 33%

James Squires

37 / 100

CEO Rating

Amtrak

Amtrak doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Norfolk Southern Corporation

Employees at Norfolk Southern Corporation rate their CEO, James Squires, 37/100. This score is 33% lower than the scores of Amtrak's CEO, Richard Anderson. Employees in the IT and Customer Support departments rate James Squires the highest.

CEO Score 70

CEO Score

CEO Score 37

Overall Culture 67

Overall Culture

Overall Culture 45

eNPS

-59

Gender Score 78

Gender Score

Gender Score 52

Diversity Score 73

Diversity Score

Diversity Score 47

Perk And Benefits 72

Perk And Benefits

Perk And Benefits 42

Professional Dev. 38

Professional Dev.

Professional Dev. 31

Overall Culture at Amtrak vs Norfolk Southern Corporation

/ 100

Amtrak

Employees at Amtrak rate their Overall Culture a 67/100, with Engineering and Operations as the two departments that rate their experience the highest.

Overall Culture
Winner by 22%

/ 100

Norfolk Southern Corporation

Employees at Norfolk Southern Corporation rate their Overall Culture a /100, with IT and Customer Support as the two departments that rate their experience the highest.

Amtrak
Norfolk Southern Corporation45

Employee Net Promoter Score at Amtrak vs Norfolk Southern Corporation

eNPS

Amtrak

119 Promoters 49%

45 Passives 19%

77 Detractors 32%

Employee Net Promoter Score
Winner by 76%

-59

eNPS

Norfolk Southern Corporation

42 Promoters 14%

40 Passives 13%

224 Detractors 73%

Amtrak
Norfolk Southern Corporation-60

Gender Score at Amtrak vs Norfolk Southern Corporation

/ 100

Amtrak

Employees at Amtrak rate their Gender Score a 78/100, with Operations as the department that rate their experience the highest.

Gender Score
Winner by 26%

/ 100

Norfolk Southern Corporation

Employees at Norfolk Southern Corporation rate their Gender Score a /100, with Operations as the department that rate their experience the highest.

Amtrak
Norfolk Southern Corporation52

Diversity Score at Amtrak vs Norfolk Southern Corporation

/ 100

Amtrak

Employees at Amtrak rate their Diversity Score a 73/100, with Operations as the department that rate their experience the highest.

Diversity Score
Winner by 26%

/ 100

Norfolk Southern Corporation

Employees at Norfolk Southern Corporation rate their Diversity Score a /100, with IT and Product as the two departments that rate their experience the highest.

Amtrak
Norfolk Southern Corporation47

Perk and Benefits Score at Amtrak vs Norfolk Southern Corporation

/ 100

Amtrak

Employees at Amtrak rate their Perk and Benefits Score a 72/100, with Engineering and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 30%

/ 100

Norfolk Southern Corporation

Employees at Norfolk Southern Corporation rate their Perk and Benefits Score a /100, with Customer Support and IT as the two departments that rate their experience the highest.

Amtrak
Norfolk Southern Corporation42

Professional Development Score at Amtrak vs Norfolk Southern Corporation

/ 100

Amtrak

Employees at Amtrak rate their Professional Development Score a 38/100.

Professional Development Score
Winner by 7%

/ 100

Norfolk Southern Corporation

Employees at Norfolk Southern Corporation rate their Professional Development Score a /100, with Engineering and Operations as the two departments that rate their experience the highest.

Amtrak
Norfolk Southern Corporation30

Leadership Culture Ratings vs Norfolk Southern Corporation

Amtrak

65 / 100

Leadership Culture Ratings vs Norfolk Southern Corporation
Winner by 29%

Norfolk Southern Corporation

36 / 100

Amtrak rates % higher than Norfolk Southern Corporation on Leadership Culture Ratings vs Norfolk Southern Corporation Ratings based on looking at 1985 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

Amtrak
Norfolk Southern Corporation35

Compensation Culture Ratings vs Norfolk Southern Corporation

Amtrak

72 / 100

Compensation Culture Ratings vs Norfolk Southern Corporation
Winner by 29%

Norfolk Southern Corporation

43 / 100

Amtrak rates % higher than Norfolk Southern Corporation on Compensation Culture Ratings vs Norfolk Southern Corporation Ratings based on looking at 1475 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Amtrak
Norfolk Southern Corporation43

Team Culture Ratings vs Norfolk Southern Corporation

Amtrak

69 / 100

Team Culture Ratings vs Norfolk Southern Corporation
Winner by 7%

Norfolk Southern Corporation

62 / 100

Amtrak rates % higher than Norfolk Southern Corporation on Team Culture Ratings vs Norfolk Southern Corporation Ratings based on looking at 1367 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Are your company's meetings effective?".

Amtrak
Norfolk Southern Corporation61

Environment Culture Ratings vs Norfolk Southern Corporation

Amtrak

65 / 100

Environment Culture Ratings vs Norfolk Southern Corporation
Winner by 19%

Norfolk Southern Corporation

46 / 100

Amtrak rates % higher than Norfolk Southern Corporation on Environment Culture Ratings vs Norfolk Southern Corporation Ratings based on looking at 1402 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "What's the work pace at your company?".

Amtrak
Norfolk Southern Corporation46

Sentiment Culture Ratings vs Norfolk Southern Corporation

Amtrak

71 / 100

Sentiment Culture Ratings vs Norfolk Southern Corporation
Winner by 27%

Norfolk Southern Corporation

44 / 100

Amtrak rates % higher than Norfolk Southern Corporation on Sentiment Culture Ratings vs Norfolk Southern Corporation Ratings based on looking at 1632 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What's going wrong and how can it be improved?".

Amtrak
Norfolk Southern Corporation44