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Norfolk Southern Corporation Claimed Company
Norfolk Southern Corp is one of the nation's premier transportation companies. NS is a Fortune 300 and a 2017 Forbes America's Best Employers Top 100 Company. read more
Norfolk Southern Corporation Company Culture
Norfolk Southern Corporation Culture
This score is derived from employee ratings & reviews2.3/5
Norfolk Southern Corporation's Overall Culture is rated F
Top Rated Culture Dimensions
Team
DCompensation
D-Gender
D-Retention
D-CEO Rating
FNorfolk Southern Corporation CEO
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
James Squires
37 /100
See More
Diversity at Norfolk Southern Corporation
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F
Diverse employees at Norfolk Southern Corporation have rated Team, Retention, and Work Culture as the highest categories they have scored
Women at Norfolk Southern Corporation
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-
Women at Norfolk Southern Corporation have rated Team, Retention, and Manager as the highest categories they have scored
Norfolk Southern Corporation eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Recommend to a Friend?
-59
Norfolk Southern Corporation employees are -59% more likely to recommend Norfolk Southern Corporation as a great place to work
| 14% | Promoters |
|---|---|
| 13% | Passives |
| 73% | Detractors |
Working at Norfolk Southern Corporation
Working at Norfolk Southern Corporation is rated below average by 465 employees, across various culture dimensions. Norfolk Southern Corporation employees rate Team highest among all categories, and think that Work Culture and Professional Development have the most room for improvement, putting Norfolk Southern Corporation’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 5% compared to other companies in Virginia Beach, VA. See below in detail how working at Norfolk Southern Corporation was rated by employees.
Overall Company Culture at Norfolk Southern Corporation
F
Overall Company Culture at Norfolk Southern Corporation is rated F
Last updated 15 days ago
Bottom
5%
Norfolk Southern Corporation ranks in the Bottom 5% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Norfolk Southern Corporation Employee Reviews
Out of 1171 Norfolk Southern Corporation employee reviews, 20% were positive. The remaining 80% were constructive reviews with the goal of helping Norfolk Southern Corporation improve their work culture.
| Positive Reviews | 20% |
|---|---|
| Constructive Feedback | 80% |
Positive Reviews From Norfolk Southern Corporation Employees
- What did you like most about the interview process?The personnel - it was a mix of personalitiies. It can vary by department how it is done
- What is most positive about the culture and environment at your company?Coworkers and field personnel overall working together is great on our team. It can vary with other groups, so knowing about each one makes a difference.
- What are some of the best things about your team?Our team is awesome, and manager is fantastic. We all work together as needed, or individually where we do our own projects. Every team can vary at NS, so being internal you can see where these great managers are.
Constructive Feedback From Norfolk Southern Corporation Employees
- What's going wrong and how can it be improved?buy out false promises that will never happen
- What needs to change to make the company culture better?Pay better. Better equipment. More people.
- What does the leadership team need to get better at?Local leadership spends all their time making superficial changes to make it look like they are trying to help employees but core issues remain unresolved
Norfolk Southern Corporation Company Information
Norfolk Southern Corporation Company Overview
Norfolk Southern Corp is one of the nation's premier transportation companies. NS is a Fortune 300 and a 2017 Forbes America's Best Employers Top 100 Company.
Norfolk Southern Corporation was founded in 1982 and its current CEO is James Squires. Since its inception 44 years ago, Norfolk Southern Corporation has grown to 25000 employees.
Norfolk Southern Corporation Mission, Vision & Values
Norfolk Southern Corporation Mission Statement
Our vision is to be the safest, most customer-focused, and successful transportation company in the world.
Norfolk Southern Corporation Vision Statement
Be the safest, most customer-focused, and successful transportation company in the world Norfolk Southern believes having a vision helps create prosperity. It pushes boundaries, creates new possibilities, and challenges people to roll up their sleeves and do what it takes to achieve goals. Whether NS is developing new safety initiatives, providing reliable truck-competitive service in more than 2 lanes, launching the Crescent Corridor — one of the fastest routes from the Southeast to the Northeast complete with 3 new intermodal lanes -- or committing to a reforestation project to plant 6 million trees, the Norfolk Southern team is working hard to fulfill the vision.
Norfolk Southern Corporation Values
- Safety
- Performance
- Integrity
- Respect
- Innovation
- Teamwork
| Headquarter | Three Commercial Place Norfolk, VA 23510 United States of America |
|---|---|
| Website | www.nscorp.com |
| Founding Date | 1982 |
| Tel | 855-667-3655 |
| Company Status | Public |
| Stock | NSC |
| Jobs | jobs.nscorp.com/ |
| Social Sites |
Norfolk Southern Corporation Competitors
Norfolk Southern Corporation competitors include Amtrak, CSX Corporation, BNSF Railway, and Union Pacific Railroad. Norfolk Southern Corporation ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Norfolk Southern Corporation compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Engineer
Norfolk Southern Corporation Employees
Norfolk Southern Corporation has 25000 employees. 465 employees at Norfolk Southern Corporation have reviewed Norfolk Southern Corporation across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 15 days ago.
Overall, the 465 Norfolk Southern Corporation employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Norfolk Southern Corporation are mostly dissatisfied with their total compensation at Norfolk Southern Corporation, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Norfolk Southern Corporation are not very pleased with their team. 465 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Norfolk Southern Corporation are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Norfolk Southern Corporation believe the environment at Norfolk Southern Corporation is negative. Most Participants believe the pace of work at Norfolk Southern Corporation is moderate. About 39% of the employees at Norfolk Southern Corporation work 8 hours or less, while 12% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Norfolk Southern Corporation are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Norfolk Southern Corporation employees generally work 9.9 hrs a day
Work Hours
A Day in the Life
Employees at Norfolk Southern Corporation report the work pace is moderate
Work Pace
A Day in the Life
On a typical day, employees at Norfolk Southern Corporation have 0 meetings
Meetings
A Day in the Life
86% of Norfolk Southern Corporation employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Norfolk Southern Corporation employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
18% of Norfolk Southern Corporation employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Norfolk Southern Corporation employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
81% of Norfolk Southern Corporation employees call their work environment negative
Environment
Joining Norfolk Southern Corporation - Employee Onboarding
The prevailing opinion from employees about joining Norfolk Southern Corporation is that the company was very unprepared on their first day. Norfolk Southern Corporation employees concluded that their overall onboarding experience was positive. 40% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Norfolk Southern Corporation KPIs and OKRs
At Norfolk Southern Corporation 31% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Norfolk Southern Corporation's KPIs and OKRs is essential for its success. Out of 35 Norfolk Southern Corporation employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 9 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Norfolk Southern Corporation CEO & Leadership
Norfolk Southern Corporation CEO - James Squires
37 /100
James’s approval rate is lower compared to CEOs at similar sized companies, putting James in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Virginia Beach, VA. James Squires’s employees rank Norfolk Southern Corporation in the Bottom 20% for Team, in the Bottom 10% for Compensation, and in the Bottom 10% for Retention. Squires is generally unpopular with Norfolk Southern Corporation employees, but ranks especially low with employees in the Sales department, and by employees in the Operations department and employees with Over 10 Years experience. However, employees with Entry Level experience have a slightly more favorable view of the CEO. When compared to Norfolk Southern Corporation’s competitors, James Squires ranks below both Union Pacific Railroad CEO Lance Fritz and BNSF Railway CEO Carl Ice.
Norfolk Southern Corporation Leadership
The Norfolk Southern Corporation Executive Team is rated a “F” and led by CEO James Squires, Executive VP & Chief Marketing Officer Alan Shaw, and VP of Information Technology & Chief Information Officer Fredric M. Ehlers
James Squires CEO / President
James Squires serves as the CEO / President of Norfolk Southern Corporation.
Fredric M. Ehlers VP of Information Technology & Chief Information Officer
Mr. Fredric M. Ehlers has been Chief Information Officer at Norfolk Southern Corporation since October 3, 2017. Mr.... read more
Michael Joseph Wheeler Executive VP & COO
Mr. Michael Joseph Wheeler, also known as Mike, has been the Chief Operating Officer and Executive Vice President of... read more
Cynthia C. Earhart Executive VP of Finance & CFO
Ms. Cynthia C. Earhart, also known as Cindy, has been Chief Financial Officer and Executive Vice President of Finance at... read more
Thomas G. Werner VP of Corporate Communications & Chief Sustainability Officer
Mr. Thomas G. Werner, also known as Tom, has been the Chief Sustainability Officer and Vice President of Corporate... read more
Thomas E. Hurlbut VP & Controller
Mr. Thomas E. Hurlbut has been Vice President and Controller at Norfolk Southern Corporation since November 1, 2013. Mr.... read more
John M. Scheib Senior Vice President of Law & Corporate Relations
Mr. John M. Scheib has been Senior Vice President of Law & Corporate Relations at Norfolk Southern Corporation since... read more
Harold Mobley Vice President Labor Relations
Harold Mobley serves as the Vice President Labor Relations of Norfolk Southern Corporation. Harold started at Norfolk... read more
Norfolk Southern Corporation Salaries
How much does Norfolk Southern Corporation pay?
How much do people at Norfolk Southern Corporation get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Norfolk Southern Corporation is $131,452, or $63 per hour, while the estimated median salary is $131,322, or $63 per hour.
At Norfolk Southern Corporation, the highest paid job is a Director of Sales at $232,005 annually and the lowest is a Receptionist at $37,447 annually. Average Norfolk Southern Corporation salaries by department include: Marketing at $109,075, Legal at $194,114, Customer Support at $67,021, and Business Development at $157,515. Half of Norfolk Southern Corporation salaries are above $131,322.
373 employees at Norfolk Southern Corporation rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 1182 ratings) while 370 employees at Norfolk Southern Corporation rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 395 ratings).
Salaries contributed from Norfolk Southern Corporation employees include job titles like Developer, Technical Writer, Customer Service Manager, and Director of IT. Comparably data has a total of 2 salary records from Norfolk Southern Corporation employees.
Last updated a month ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $68k | $68k | 1st Percentile |
17th Percentile $100k | $100k | 17th Percentile |
33rd Percentile $124k | $124k | 33rd Percentile |
50th Percentile $182k | $182k | 50th Percentile |
67th Percentile $236k | $236k | 67th Percentile |
83rd Percentile $277k | $277k | 83rd Percentile |
100th Percentile $295k | $295k | 100th Percentile |
$131,452*
Average Compensation
$131,322*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Norfolk Southern Corporation Salaries by City
Norfolk Southern Corporation Salaries by Department
Diversity & Inclusion at Norfolk Southern Corporation
Diverse employees at Norfolk Southern Corporation score the company 47/100 across various culture categories, placing Norfolk Southern Corporation in the Bottom 5% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Norfolk Southern Corporation across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Norfolk Southern Corporation Perks & Benefits
Health & Wellness
- Health Insurance
Financial Benefits
- 401K / Retirement Plan
Norfolk Southern Corporation PTO
Norfolk Southern Corporation's PTO and Vacation policy typically gives 10-15 days off a year with 68% of employees expected to be work free while out of office. Paid Time Off is Norfolk Southern Corporation's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. Norfolk Southern Corporation's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Norfolk Southern Corporation Careers
Norfolk Southern Corporation Jobs
No Recent Jobs found for Norfolk Southern Corporation on Comparably
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H1B Visa
In 2019, Norfolk Southern Corporation applied for 1 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
Norfolk Southern Corporation has a total of 25000 employees
1
Total Applied
H1B Applications Outcome
- 100% Granted (1 out of 1)
- 0% Denied ( out of 1)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Norfolk Southern Corporation Know You Want To Work There
Overview of Candidates Interested in Norfolk Southern Corporation on Comparably
Candidates By Department
Engineering | 43% | |
|---|---|---|
All Industries | 29% | |
Operations | 14% | |
Finance | 14% |
Candidates By Location
Philadelphia | 14% | |
|---|---|---|
Atlanta | 14% | |
Norfolk | 14% | |
New York City | 14% | |
Petersburg | 14% | |
Other | 29% |
Norfolk Southern Corporation Internship Program
Acquiring a position in Norfolk Southern Corporation's Internship Program is generally does not offer internships. Why intern at Norfolk Southern Corporation? Employees are not so happy at Norfolk Southern Corporation and rate their office perks as terrible. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Norfolk Southern Corporation employees say they’re never bored at work. Additionally, 61% have developed close friendships with their co-workers.
How difficult is it to get an internship at Norfolk Southern Corporation?
Operations
Very Difficult14%
Somewhat Difficult15%
Not Difficult14%
Difficult0%
Does Not Offer Internships57%
Answered by 14 Operations Interns
Frequently Asked Questions regarding Norfolk Southern Corporation
What is Norfolk Southern Corporation address?
Norfolk Southern Corporation location is at Three Commercial Place
Who is the CEO of Norfolk Southern Corporation?
Norfolk Southern Corporation CEO is James Squires, their score by employees is 37
What is Norfolk Southern Corporation eNPS?
The eNPS for Norfolk Southern Corporation is -59
What is Norfolk Southern Corporation revenue?
Norfolk Southern Corporation revenue is $11B
What is the salary for Project Manager in Norfolk Southern Corporation?
Project Manager average salary in the US is 113k
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