Norfolk Southern Corporation's Management Ratings | Comparably
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Norfolk Southern Corporation Claimed Company
Norfolk Southern Corp is one of the nation's premier transportation companies. NS is a Fortune 300 and a 2017 Forbes America's Best Employers Top 100 Company. read more
EMPLOYEE
PARTICIPANTS
459
TOTAL
RATINGS
6742
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Norfolk Southern Corporation's Management Ratings

Based on 482 ratings, Norfolk Southern Corporation employees rate their manager a "F" or 38/100. The Manager score takes into account how employees feel and value their relationship with their manager. The score is comprised from Norfolk Southern Corporation employee feedback to questions like “Does your manager seem to care about you as a person?” and “Do you feel comfortable giving your boss negative feedback?” Norfolk Southern Corporation's management structure can vary according to department, and scores are broken out accordingly, with Customer Support department ranking the managers the highest at 70/100.

Last updated months ago.

Where This Score Ranks Norfolk Southern Corporation's Manager

  • BOTTOM
    5%

    In the Bottom 5% of 1261 Similar Sized Companies on Comparably

  • 5th

    5th place versus 5 competitors rated on Comparably

38
Aug
38
Oct
38
Jan
38
Jun
38
Jul
F38 / 100
Jan
Who Ranks Norfolk Southern Corporation's Manager the Highest?
Department - Customer Support 70/100
Tenure - 1 to 2 Years 70/100
Department - IT 68/100
Who Ranks Norfolk Southern Corporation's Manager the Lowest?
Department - Sales 20/100
Ethnicity - Native American 27/100
Department - Operations 32/100

Norfolk Southern Corporation Manager At a Glance

Norfolk Southern Corporation's Manager score is in 5th place compared to their competitors which include Amtrak, CSX Corporation, Union Pacific Railroad, BNSF Railway, and Kansas City Southern. Their competitor, Amtrak, is ranked right above Norfolk Southern Corporation. The company is in the Bottom 5% of similar sized companies on Comparably.

At Norfolk Southern Corporation, the Customer Support department and employees who have been at the company 1 to 2 Years feel the most supported and have the best experience with their manager. However, the Sales department and Native American employees think differently and have the least favorable experience with their manager at Norfolk Southern Corporation.

Norfolk Southern Corporation's Manager Trendline

  • Norfolk Southern Corporation38
  • Similar Size on Comparably

How Norfolk Southern Corporation's Manager Score is Calculated

FILTER RATINGS BY

Results from 383 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

39
out of 100
How would you rate your manager?
AnswerPercent
Yes21%
No79%
Does your manager seem to care about you as a person?
AnswerPercent
Every week7%
Once a month8%
Once a quarter3%
Once a year14%
Never68%
How often do you get valuable feedback on how to improve at work?
AnswerPercent
Yes47%
No53%
Do you feel comfortable giving your boss negative feedback?

Norfolk Southern Corporation's Manager Rank Against Similar Sized Companies on Comparably

BOTTOM
5%

Norfolk Southern Corporation ranks in the Bottom 5% of other companies on Comparably with 10,000+ Employees for Manager Score.

  1. Turner Sports
    41 / 100
  2. PwC Advisory Practice
    40 / 100
  3. GardaWorld
    39 / 100
  4. Norfolk Southern Corporation
    38 / 100
  5. BJC HealthCare
    38 / 100
  6. ServiceMaster
    38 / 100
  7. Volvo Car Corporation
    38 / 100

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