eNPS at Norfolk Southern Corporation | Comparably
Norfolk Southern Corp is one of the nation's premier transportation companies. NS is a Fortune 300 and a 2017 Forbes America's Best Employers Top 100 Company. read more
EMPLOYEE
PARTICIPANTS
459
TOTAL
RATINGS
6742
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eNPS at Norfolk Southern Corporation

Norfolk Southern Corporation's Employee Net Promoter Score (eNPS) is -59, as rated by 301 employees. Employee Net Promoter Score tracks Norfolk Southern Corporation employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Norfolk Southern Corporation to a friend? Today, 14% of Norfolk Southern Corporation employees would encourage their friends to become coworkers, whereas 13% are neutral and 73% would not recommend working at Norfolk Southern Corporation to their friends.

Last updated a month ago.

Where This Score Ranks Norfolk Southern Corporation's eNPS

  • BOTTOM
    5%

    In the Bottom 5% of 1261 Similar Sized Companies on Comparably

  • 5th

    5th place versus 5 competitors rated on Comparably

-60
Feb
-60
Apr
-60
Jun
-60
Jul
-60
Sep
-59
Feb
  • Promoters
  • Passives
  • Detractors
Who Ranks Norfolk Southern Corporation's eNPS the Highest?
Department - Product 20/100
Department - Marketing 0/100
Department - Customer Support 0/100
Who Ranks Norfolk Southern Corporation's eNPS the Lowest?
Ethnicity - Native American -80/100
Ethnicity - Other -72/100
Department - Operations -70/100

Norfolk Southern Corporation eNPS At a Glance

Norfolk Southern Corporation employees are less likely to recommend Norfolk Southern Corporation as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Product department and the Marketing department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Norfolk Southern Corporation to a friend?” Based on 301 ratings, Norfolk Southern Corporation ranks 5th place versus its 5 competitors and is right below Amtrak.

The last rating was provided a month ago.

Norfolk Southern Corporation's eNPS Trendline

  • Norfolk Southern Corporation-60
  • Similar Size on Comparably

Norfolk Southern Corporation's eNPS Rank Against Similar Sized Companies on Comparably

BOTTOM
5%

Norfolk Southern Corporation ranks in the Bottom 5% of other companies on Comparably with 10,000+ Employees for eNPS Score.

  1. Highmark Health
    -57
  2. Noodles & Company
    -57
  3. Fed Gov
    -58
  4. Norfolk Southern Corporation
    -59
  5. DuPont
    -59
  6. J. Crew
    -60
  7. British Airways
    -60

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