UnitedHealth Group Operations Department Employee Reviews
Briefly describe your overall experience at your company
What do you like best about the leadership team?
I like that they take time to listen to the needs of employees and treat everyone with respect.
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The leadership team listens to feedback from employees of all levels
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Committed. Dedicated. Focused. Passionate. Genuine.
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Once a month they will have public meetings and show their appreciation for employees. This is promptly forgotten after the meeting is done.
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I like the innovation and commitment to making healthcare better.
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What does the leadership team need to get better at?
Better health insurance plans for employees and customers. That is to not put profits over patients and low level employees
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Communication and honesty so people feel truly secure and valued.
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The leadership team needs to work together and develop team building skills. Also there needs to be more diverse upper management and higher executive positions. Men tend to dominate this company with receiving the most pay.
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Stop treating people like garbage, stop lying about layoffs and then turning around and buying another company CASH.
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Leadership allows and promotes a culture of workplace bullying and harassment from co-workers. In fact, they reward that behavior and retaliate against employees who report it.
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What is the best part about your compensation package?
I can pay for healthcare insurance for my family and still be able to contribute to 401K and stock option plan while meeting my financial needs.
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I make a fair wage and I earn rewards based on performance
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The Paid Time Off is good.
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the paid time off is best
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The hourly salary and overtime
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Why do you feel undervalued and what would make you feel better about your compensation?
I had better benefits at the company Optum/UHG acquired.
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Benefits are lousy for their employees and this is an insurance company! Also there is no incentives or bonuses for all employees.
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low basic salary for a complex work.
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I was wrongfully demoted because UHG was not paying me accurately based on their market analysis, so instead of paying me fairly they demoted me, but made sure I kept the same responsibilities. It is cruel and honestly should be illegal to do.
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I would feel better if I had more responsibilities and looked at overall for what I. Do.
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What are some of the best things about your team?
American coworkers are amazing; offshore co-workers are idiots
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I like that we are flexible due to the different time zones and everyone is understanding.
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My team communicated and worked together.
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They listen to each other, develop mutual ideas, respect each other, support each other. They have heart, empathy, compassion and a drive to help people.
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The team puts members first. The team is always ready to help one another in any situation. They are knowledgeable and compassionate.
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What do your coworkers need to improve and how could you work together better?
There needs to be accountability for employees. Also the moral is very low and nothing is in place for boasting moral. There is a lot of bullying in this company with high turnover.
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The company is so siloed it is impossible to have meaningful interactions with anyone.
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A culture of bullying is encouraged and rewarded.
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The coworkers are rude and always try to start drama
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Helping each other and not excluding others, bullying is real and HR doesn’t want to hear
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What is most positive about the culture and environment at your company?
Supportive of family time and prioritization.
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Our culture has developed into a second family support system. We are all invested in each other and each other's success.
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They hire diversity, foster an open environment where your voice is heard and valued and keep the conversation relevant and progressive.
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They have a culture committee trying to improve the environment at work
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Employees are encouraged to give their input.
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What needs to change to make the company culture better?
Bullying needs to cease at all cost. There is no "safe" zone for employees that are being threatened by coworkers or upper managers.
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Leadership allows and promotes a culture of workplace bullying and harassment from co-workers and retaliates against employees who report it.
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More job opportunities for those with higher degrees like MBAs that are in the higher age range. More work life balance
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CEO to worker income disparity. It should not take a front line worker 500 years to make what a CEO makes in one year
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The metric system need to be more relaxed
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What did you like most about the interview process?
There were multiple steps, but they were very clear about what would happen next and what the process was like.
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That I could be myself.
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i am not a fan of the interview process
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It was a process and we went through different avenues.
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The manager I had my interview with was extremely nice and made me feel comfortable but she is no longer there
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What would you improve about your company's interview process?
Have actual humans review resumes and not an arthiogram
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Shorten it up. I dont see why there needs to be 3 interviews , 1 test and 3 months of waiting to know if you are in
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Allow applicants to interview. Every application I get an immediate no thank you.
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Need to paint the real picture
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What makes you most happy at work?
My coworkers and client groups
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Feeling challenged, being appreciated, and having growth opportunites
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It is a toxic environment.
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I like the work I actually do.
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working with my team is the best
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What's going wrong and how can it be improved?
Optum's take over of New West Physicians was probably the most detrimental aspect to our patients and our staff. The integration was rough, and those that are now in charge- CEO- don't care about developing relationships with those that have stayed. We are loosing amazing employees because of her.
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As before, moral need an increase. Bullying has to stop along with consequences for those that are doing the bullying. Equality needs to be across the board and "favoritism " needs to stop. Putting the members first and foremost is also a big need.
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The company does not support internal growth or development. I literally sat through a 2 HR. presentation with HR on common language and it was a joke.... no one if going to promote your growth in this company.
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My job has been shipped offshore. Bring back American jobs.
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Better management , they are rude and do not help you succeed
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What do you like best about your company?
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What would you most like to see improved at your company?
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