UnitedHealth Group Environment Employee Reviews

Generally my manager is pretty hands off.

well erll erll well good

Remote work allowed and flexible

The customers are the most positive thing.

Many things going on to just have fun while you are getting the work done.

Review from Product Dept

Fairness, transparency, work life balance

Again, it's listening and learning from each other.

That is was a remote position.

Morning huddle and interactive team building activities.

It depends on what team you are on.

People are respectful and are supportive during challenging times

Not much. They preach quality but all rhey care about is money

The team. The employee team is strong.

Compassion comes before anything else

The culture is fantastic here. Yes, you will still run across pessimistic people here and there but overall the culture is positive.

Review from Product Dept

The people who work with me care about me and we have fun at work.

Good coworkers working together as a team

Everything is very positive culturally ?

Positive because for the most part we work from home this is one of the best things that ever happened. I feel working from home brings better attendance so we are their to serve the patients, feel employees have a better attitude they work from the comfort of their home.

Supportive of family time and prioritization.

Review from Operations Dept

Hold leaders accountable for team's well-being

Quit promoting people to positions of power who don't deserve it. Make it easier to get rid of toxic employees. Require all workers who support a process or business to learn the same base knowledge so you can see who actual deserves more pay and responsibilities and train/fire ones that don't

Better communication and listening to employees

Review from Business Development Dept

Clinical work needs to remain stateside. Corporate leadership needs to live the values they preach. Right now, company values are nothing more than words.

More transparency, upward mobility and successful carrer mapping

Disperse task and hours to make the job more bearable.

Review from Sales Dept

Direct communication instead of passive aggressive nonsense

It's too late, RV will destroy what little culture remains.

Review from Product Dept

Middle management needs to make change

The extremely heavy upper management need to start caring about their subordinates

Difficult unpredictable enviornment to navigate Sometimes unsafe neighborhoods

Ethics and morals. Pay. Flexibility.

Review from Executive Dept

Workers and staff do not feel valued. Management turnover is constant. Demands and service expectations are continuously increasing but wages do not match increase in stress and workload.

Stop micromanaging those that are on top with scores. Micromanage those that are in the red/yellow and not making the minimum requirements to keep the job.

Again, it starts from the top down. Administrators do not listen to employees and implement rules that may not apply to certain teams. If they were wise, they would have a physician from each field help create policies, instead of an administrator that does not know anything about patient care

Better explanation of expectations, goals and requirements.

Hire better people. when bad reps continue to get away with wrong, it starts to affect good reps. but no one in a supervisor or management position does anything about it. So they'd rather lose a good rep just to keep a bad one. I've been there almost 20 years, and burned out over the last 4 yrs.

Total replacement of all senior management CEO through Vps

Review from Executive Dept

EVERYTHING! Pay staff what they are worth, stop with the fluffy crap you don't actually mean, hire more people at a fair wage....if you want to ensure customers want to stay, take care of your employees! We are also customers too...

Bullying needs to cease at all cost. There is no "safe" zone for employees that are being threatened by coworkers or upper managers.

Review from Operations Dept