ABC Fitness Solutions Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
Our leadership team tries to be very open. Every time we have a company-wide meeting (which is pretty often, I believe we have one at least once a month), there is always a comprehensive Q&A at the end. They answer all questions and take all advice and criticism, making changes accordingly.
Review from Customer Success Dept
They are all very personable, approachable, and do their best to keep the lines of communication open to let us know what ABC is working on.
Review from Customer Success Dept
They are available anytime. And willingly answer questions.
Review from Customer Success Dept
Their level of accessibility to the greater company
Review from Customer Success Dept
They are always there to listen
Review from Customer Success Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of ABC Fitness Solutions yet.
Be the first to contribute a review.
What is the best part about your compensation package?
The insurance benefits and 401k match.
Review from Customer Success Dept
It is a whole package, not just individual pieces,
Review from Customer Success Dept
the amount of time off we are allowed, however, due to workload I find it hard to take time off
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Either a transition to not being an all-rounder or a change in role to reflect what I'm actually doing
Review from Customer Success Dept
I've worked for ABC for 10 years and make the same about of money as the starting pay at Bank of America
Review from Customer Success Dept
Better health insurance CIGNA is just awful and ABC contribution should be 60% of a family plan.
Review from Customer Success Dept
What are some of the best things about your team?
Very cohesive. Everyone tries very hard to help each other. I am newer to the team, but since day 1 they treated me like I had been a part of the team for a long time. Everyone is welcoming, and they foster a very growth-centric environment.
Review from Customer Success Dept
They are all very supportive of each other, jumping in to help out when someone has a question or a problem.
Review from Customer Success Dept
the availability for a quick chat or question session.
Review from Customer Success Dept
They're a great bunch of people, fantastic at what they do, very supportive, uplifting.
Review from Customer Success Dept
We are like family and most of us really care about ABC
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of ABC Fitness Solutions yet.
Be the first to contribute a review.
What is most positive about the culture and environment at your company?
Although sometimes it feels forced, the culture is very centered around #ONETEAM. We have acquired a few international organizations and are working on a cohesion strategy, bringing everyone together to now work under the ABC Fitness umbrella. Honestly though, it's been working well.
Review from Customer Success Dept
They are very people focused, and want to make sure we are taking care of ourselves and our families.
Review from Customer Success Dept
I have a great leader who genuinely cares about his team and works hard to make sure that we're all supported, have adequate resources to do and be the best that I can be.
Review from Customer Success Dept
My team is usually upbeat and have a positive attitude
Review from Customer Success Dept
Team work, attitude and support from everyone!
Review from Customer Success Dept
What needs to change to make the company culture better?
Our help desk needs to get where it use to be. We need to not feel bad for asking for escalation to satisfy our clients needs especially with a new club install.
Review from Customer Success Dept
What did you like most about the interview process?
Very simple. I am skewed because I was an internal hire, but both the interview for my original position as well as my promotion were very simple. Both of them were an introductory screening from a recruiter, then streamlined to the hiring manager which gave a single main interview. It was great!
Review from Customer Success Dept
It was a candid and comfortable conversation, not a drill down as I have experienced in the past.
Review from Customer Success Dept
I enjoyed that there was more than one person interviewing me.
Review from Customer Success Dept
Meeting the team and getting an insight into everyone
Review from Customer Success Dept
Friendliness, transparency and ease of transition into the role
Review from Customer Success Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of ABC Fitness Solutions yet.
Be the first to contribute a review.
What makes you most happy at work?
Being able to wake up knowing that I'm helping someone learn about a thing that I know a lot about! Knowing that it will help their organization grow with proper utilization, and knowing that I will be a very important part of that growth. Many small wins that turn into big when looking at the macro
Review from Customer Success Dept
The interaction with the clients and co-workers.
Review from Customer Success Dept
my coworkers and the relationships we have
Review from Customer Success Dept
The flexibility of working remotely is a huge advantage especially with a family.
Review from Customer Success Dept
When our clients are satisfied and not frustrated. I also like helping others and when I can help a client and or a team mate those are happy days!
Review from Customer Success Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of ABC Fitness Solutions yet.
Be the first to contribute a review.
What do you like best about your company?
There aren't any Outlook reviews of ABC Fitness Solutions yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of ABC Fitness Solutions yet.
Be the first to contribute a review.