Coupa Software Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Challenging (in a positive way) and at the same time very fulfilling.
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
Is the best leaders ever
Review from Customer Success Dept
Because we stay aligned on the direction we want to take our company, I am given the freedom to make improvements and start solving problems without waiting for somebody to pre-authorize every action.
Review from Customer Success Dept
Transparency and investment in personal development.
Review from Customer Success Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
Earning equity shares in the company! Having "skin in the game" is a huge motivator.
Review from Customer Success Dept
Restricted Stock Units and medical coverage.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
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What are some of the best things about your team?
Commitment to the same goals. Invested in the culture of radical feedback.
Review from Customer Success Dept
Everyone truly supports each other. There is no fakery, grandstanding, throwing others under the bus, etc.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
The culture and environment at my company was the best
Review from Customer Success Dept
Radical Candid feedback to help improve the quality of the service provided.
Review from Customer Success Dept
Because Coupa is pioneering a totally new category (Business Spend Management), it has an exciting and very forward-thinking culture.
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
Good communication and simple questions
Review from Customer Success Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Teamwork, ability to help lead a great team, and the ability to make a customer successful
Review from Customer Success Dept
Partnering with new customers (who may not even understand our value props) until they become Coupa advocates.
Review from Customer Success Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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