Coupa Software Employee Reviews
Out of 673 Coupa Software employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping Coupa Software improve their work culture. The HR team, with 100% positive reviews, reports the best experience at Coupa Software compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 11% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
I feel lucky to be a part of this organization and look forward to our future successes.
Review from Customer Support Dept
Working at Coupa is definitely challenging, but also rewarding
Review from IT Dept
What do you like best about the leadership team?
Is the best leaders ever
Review from Customer Success Dept
team listens to customers and employees
IT HAS SOME DESIRE TO GROW.
Managers use a supportive approach to managing their teams.
Review from Customer Support Dept
the support to help us get stuff done
Review from IT Dept
What does the leadership team need to get better at?
Employees are not 'Problems To Solve' I find far to often, in the leadership team direct reports do not listen to what it is we are saying, simply look at us as as though we are not living coupa values. People need to listen more. Especially during acquisition.
Review from Operations Dept
Performance measurement on middle managers - in my experience middle managers aren?
Review from Engineering Dept
Strategic and operational execution balance Getting company culture out of Mediocre mentality
Review from Engineering Dept
The leadership team needs to get better at addressing issues other than the bottom line and investing in those with a managerial or executive title.
Literally need to learn how to take accountability and TRAIN mangers to lead not micromanage.
Review from Operations Dept
What is the best part about your compensation package?
The restricted stock awards give all employees real ownership in the success of the company.
Review from Customer Support Dept
company offers ESPP program to employees
Review from IT Dept
Earning equity shares in the company! Having "skin in the game" is a huge motivator.
Review from Customer Success Dept
Equity. base pay can be better.
Review from Engineering Dept
Restricted Stock Units and medical coverage.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
BETTER SALARY ,INCREMENT PLUS PERKS
I think that our compensation packages are too heavily based on stocks and since 40% of our stocks are sold off to cover taxes, it devalues how much our shares are actually worth in the grand scheme of our compensation.
Base salary growth is flat, and equity is very selective, and limited even for those who get it.
Review from Engineering Dept
Compared to my friends in other companies in similar roles and similar backgrounds make more in salary, stocks and enjoy better benefits. A cursory search on Payscale, LinkedIn, etc. also show that I earn less than the 50% percentile.
Review from Finance Dept
I was brought in via acquisition, as a senior member on the team. According to glass door and other salary resources (with data specific to Coupa) I'm about 20k under the market value for my position. I have been told that unless I'm promoted or change job titles, expect small, incremental increases
What are some of the best things about your team?
IT IS HARD WORKING AND SINCERE.
My team collaborates and shares information to ensure that ALL customers are successful.
Review from Customer Support Dept
the team comes together to get stuff done
Review from IT Dept
Everyone truly supports each other. There is no fakery, grandstanding, throwing others under the bus, etc.
Review from Customer Success Dept
Driven, self starters, approachable. Fun to work with
Review from Engineering Dept
What do your coworkers need to improve and how could you work together better?
Assume positive intent. Listen to each other and trying to process what’s being said, especially taking in the perspective of the person talking. Be flexible and willing to rethink
Review from Engineering Dept
by not responding 'not my job' thing and helping others whenever if feasible.
Review from Engineering Dept
We need our co-workers to challenge each other and their teams more. Amicable relationships can impact the goals of the company.
Review from Engineering Dept
What is most positive about the culture and environment at your company?
The culture and environment at my company was the best
Review from Customer Success Dept
THE COLLEAGUES ARE HARD WORKING AND CAPABLE. ALSO CO- OPERATIVE.
There is a real feeling that every employee is a valued contributor.
Review from Customer Support Dept
co-workers come together to get stuff done
Review from IT Dept
Because Coupa is pioneering a totally new category (Business Spend Management), it has an exciting and very forward-thinking culture.
Review from Customer Success Dept
What needs to change to make the company culture better?
Stop phoning it in. We have way too many people doing the minimum possible to “complete” a task or failing to consider better approaches. This is partially at least becaus
Review from Engineering Dept
Horrible work environment/ company culture is a lie
Review from Operations Dept
What did you like most about the interview process?
Good communication and simple questions
Review from Customer Success Dept
The company culture and the people that interviewed me.
Review from IT Dept
The people were friendly and on time
Was invited to their annual conference. And was fully paid for. Had an amazing time.
ALL WAS GOOD BUT THEY PER NOT WILLING TO EVEN MATCH THE LAST SALRY PACKAGE I WAS TAKING.
What would you improve about your company's interview process?
The recruiters are very unprofessional and really are not good overall
Review from Operations Dept
What makes you most happy at work?
Something new almost every day
THERE IS LESS OF POLITICS.
I love knowing that Coupa genuinely strives for excellence in all that we do.
Review from Customer Support Dept
getting to work with exceptional people
Review from IT Dept
Partnering with new customers (who may not even understand our value props) until they become Coupa advocates.
Review from Customer Success Dept
What's going wrong and how can it be improved?
People are becoming more bureaucratic and this has become a byproduct of trying to do too much. We are unable to hire in the areas that desperately need people due to budget, but are spending millions on acquisitions and moving Inspire to Las Vegas.
Review from Engineering Dept
Management! Management! Management! HR! Management!
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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