Sabre Corporation Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
So far, this is the best company I have worked which takes good care of their employees.
Review from Customer Success Dept
What do you like best about the leadership team?
they are sharing company information with us
Review from Customer Success Dept
their flexibility for worklife balance
Review from Customer Success Dept
The transparency, focus on core business and efforts being made to bring back Sabre credibility which in turn will help Sabre and its employees grow.
Review from Customer Success Dept
Clarity of vision and driving meaningful change at Sabre
Review from Customer Success Dept
Frequent communication, candid sharing of their views as much as possible
Review from Customer Success Dept
What does the leadership team need to get better at?
Think about the employee's retention in terms of career and financially
Review from Customer Success Dept
Understanding our clients need by engaging in conversations with the front line teams, understanding the customer priorities and needs. Listening and understanding the team members need and acting on their commitments to "address" issues.
Review from Customer Success Dept
We need to focus on our core competencies and stop getting involved in political issues - focus on the business.
Review from Customer Success Dept
Improve welfare for employees. 5% of annual compensation for VCP is below market practice.
Review from Customer Success Dept
tallent retention and evaluate position x salaries.
Review from Customer Success Dept
What is the best part about your compensation package?
VCP and merit could be higher but it's great to have it
Review from Customer Success Dept
The pay is comparable t some of the best i the industry and stock RSU's and VCP are added pluses
Review from Customer Success Dept
Its meets the market standards well.
Review from Customer Success Dept
Scope to design it as per consumption
Review from Customer Success Dept
Health Insurance and Drugstore discount.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I am being promised to be promoted but still not happening.
Review from Customer Success Dept
With the current inflation I believe I am not a par with the market standards there is scope of improvement with recent changes our workload has increased but compensation has not.
Review from Customer Success Dept
More performance increases during the year
Review from Customer Success Dept
Need to improve my compensation based on current cost inflation in the market
Review from Customer Success Dept
Improved dental insurance and larger pay increases that outpace inflation would be beneficial.
Review from Customer Success Dept
What are some of the best things about your team?
we help each other even I am at the other side of the globe
Review from Customer Success Dept
some of us really support each other
Review from Customer Success Dept
Welcoming, ready to help, participate and partner to achieve an objective. Every team member even the senior most member is approachable. I am glad to be part of such a team.
Review from Customer Success Dept
Working always to help each other out and have each others back.
Review from Customer Success Dept
Knowledge sharing. Passionate about customer success. Flexible and adaptable
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
The team is dispersed in many locations. From a process point of view, they need to follow our playbooks better and standard processes.
Review from Customer Success Dept
Attitude. Some co-workers are difficult to approach or never take the time for me
Review from Customer Success Dept
Be better at their work
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
the office is great and company standards are high
Review from Customer Success Dept
people in general and their flexibility
Review from Customer Success Dept
Employees are really friendly and do whatever it takes to help and are driven by each others success
Review from Customer Success Dept
Collaboration, team work, and support
Review from Customer Success Dept
people are friendly and helpful
Review from Customer Success Dept
What needs to change to make the company culture better?
We need to revisit some of our old processes and take a lead in implemetaingchange for the good,
Review from Customer Success Dept
correct the basic first ie get money out of way and then pave the way to different opportunities.
Review from Customer Success Dept
Team members need to learn their job, some people get promoted just for being friends with their manager and that demotivates others, especially when working with them as you will be obligated to do their tasks for them as they are clueless and some arrogant.
Review from Customer Success Dept
Less red tape. Executives need to be less "corporate" and act more like a Tech company leaders.
Review from Customer Success Dept
Culture to be better propagated in Cities where we don't have a base
Review from Customer Success Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
clear goals good cooperation with customer
Review from Customer Success Dept
when leaders speak truth and challenges are distributed among the team
Review from Customer Success Dept
Customer, Team engagement. Every day there is something new to learn and coordinate.
Review from Customer Success Dept
Solving problems and challenges that our customers have
Review from Customer Success Dept
Achieving good outcomes for customers and Sabre. Solving problems
Review from Customer Success Dept
What's going wrong and how can it be improved?
We need to better engage the employees working from home
Review from Customer Success Dept
Not learning much, product not improving, constant battle between product and customers
Review from Customer Success Dept
Lots of stress since layoffs last year. Increasing stress and anti-worker policies with Return to Office and slide away from work from home. WFH is a nice offset from the need to be connected all day chasing items. Re-evaluate and be honest about worker policies and lwy people work from home
Review from Customer Success Dept
the compemsation keeps mind occupied and creates demotivation. The feeling is always. why to strive soo much when there will be no returns eventually,
Review from Customer Success Dept
Most teams work in silos, some other teams are very unresponsive, which makes it difficult to support our customers accordingly
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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