Sam's Club Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
had no training . was treated rudely and yelled at not a good place to work
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
Try to provide solutions and customer satisfaction.
Review from Customer Success Dept
They were so nice it was good
Review from Customer Success Dept
What does the leadership team need to get better at?
Understanding flow through the club
Review from Customer Success Dept
training and stop yelling at new hires
Review from Customer Success Dept
Stop running the place like a prison and worry about the well being of associates and not just see it as a numbers place
Review from Customer Success Dept
The club didn't have any time of time management or communication between associates. When you go to work you never know where exactly you will be depending on where the manager wants you, where your team lead wants you, and how THEY feel that day. You never know who to listen too.
Review from Customer Success Dept
What is the best part about your compensation package?
401k match and the Samshare evry 3 months
Review from Customer Success Dept
The pay and benefits are very wonderful
Review from Customer Success Dept
Al the money was so nice
Review from Customer Success Dept
being able to learn different positions in a matter of a year without any real training on those positions.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Better pay better leadership too worried about staff getting ovetime
Review from Customer Success Dept
Willing to find out the understanding of it
Review from Customer Success Dept
never got full orientation or showed around . came in twice to get started was very unorganized
Review from Customer Success Dept
Yes I feel under valued and unimportant.
Review from Customer Success Dept
What are some of the best things about your team?
If someone has a concern they can bring it up in the meeting and they will address it.
Review from Customer Success Dept
My co meat room workers were all awesome Lead was in over his head
Review from Customer Success Dept
Coworkers are great and helpful it's the leadership that's a problem
Review from Customer Success Dept
I only have one team member that works as a team and one that has cussed me out with out facing any consequences but I just do my job
Review from Customer Success Dept
We works together and understand each other
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
how to talk to new hires
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
friendly customers treated me awesome
Review from Customer Success Dept
Employee's are receptive and helpful.
Review from Customer Success Dept
Clocking out for the day
Review from Customer Success Dept
It was so nice and all
Review from Customer Success Dept
What needs to change to make the company culture better?
Administration should be more involved and available.
Review from Customer Success Dept
management needs to step up members and associates need to be treated better.
Review from Customer Success Dept
Less leads more teamwork communication
Review from Customer Success Dept
What did you like most about the interview process?
They were friendly and welcoming
Review from Customer Success Dept
The manager who interviewed me.
Review from Customer Success Dept
It was a very quick interview
Review from Customer Success Dept
How nice the questions were was nice
Review from Customer Success Dept
understanding the pressure and taking the prosses slow for understanding
Review from Customer Success Dept
What would you improve about your company's interview process?
Have it be more alive with its character
Review from Customer Success Dept
interview made job sound amazing and was complete Opposite. And the orientation there really wasn't one I just came in twice to try to get on the computer to get paperwork started and there was a problem every time kind of felt put off very unorganized
Review from Customer Success Dept
What makes you most happy at work?
The customers are very nice, and it just makes my day
Review from Customer Success Dept
All the nice people everywhere
Review from Customer Success Dept
The thought of serving food to hungry customers.
Review from Customer Success Dept
Helping others with anything they need
Review from Customer Success Dept
Going to work and doing my job is what I look forward to everyday and keeping the customers happy
Review from Customer Success Dept
What's going wrong and how can it be improved?
more training and a progam
Review from Customer Success Dept
customer service is horrible, managers catch attitudes with members along with associates, there are no meeting as a group to make the store better all together.
Review from Customer Success Dept
Actually treat associate with respect instead of being seem like a replicable object
Review from Customer Success Dept
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