Massage Envy Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
There aren't any reviews of Massage Envy yet.
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What do you like best about the leadership team?
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What does the leadership team need to get better at?
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What is the best part about your compensation package?
There aren't any Compensation reviews of Massage Envy yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
Pay that is fair in relation to experience, loyalty and business that I bring
Review from Customer Success Dept
$11.50/hr is not enough for anyone in America to live off of.
Review from Customer Success Dept
What are some of the best things about your team?
Their passion for the craft and their dedication to the customers
Review from Customer Success Dept
All staff truly care for eachother. But the company ruins that
Review from Customer Success Dept
I like my coworkers (FDAs, service providers) because they’re all nice, respectful, and work efficiently as a team. Management is the complete opposite with zero communication, lack of supplies which often ends up affecting the clients negatively, micromanagement
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Clients truly appreciate the work
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
They seemed understanding and helpful at the time.
Review from Customer Success Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Flexible Schedule, coworkers, thats it
Review from Customer Success Dept
What's going wrong and how can it be improved?
Employees need higher pay, PTO, benefits and room to grow
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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