Newfold Digital Customer Success Department Employee Reviews

Dream Company and one of the best.

Review from Customer Success Dept · Posted 3 days ago

satisfying, insightful, challenging, and intentional

Review from Customer Success Dept · Posted 10 days ago

Overall, my experience at the company has been positive and rewarding

Review from Customer Success Dept · Posted 10 days ago

Overall, my experience has been positive, especially because of the supportive team and opportunities to grow. However, I feel that the pay, benefits, and other perks could be more competitive and better aligned with the workload, responsibilities, and scope of the role.

Review from Customer Success Dept · Posted 10 days ago

No need to say a word.

Review from Customer Success Dept · Posted 10 days ago

Constant feedback for me to be better in my role.

Review from Customer Success Dept · Posted 3 days ago

attentive and aware of the leader's values one must uphold

Review from Customer Success Dept · Posted 10 days ago

everything that they do for the team

Review from Customer Success Dept · Posted 10 days ago

I like that the leadership team supports the team. I think they can be even stronger by listening more to associates and valuing their feedback and insights.

Review from Customer Success Dept · Posted 10 days ago

good and clear. great communication

Review from Customer Success Dept · Posted 10 days ago

No dispute for KPI bonus.

Review from Customer Success Dept · Posted 3 days ago

attendance bonus, KPI, and campaign commissions

Review from Customer Success Dept · Posted 10 days ago

The best part of my compensation package is the overall balance of competitive pay, benefits, and opportunities for incentives and growth.

Review from Customer Success Dept · Posted 10 days ago

not applicable, not applicable, not applicable

Review from Customer Success Dept · Posted 10 days ago

Need more flexibility for the oil price hike.

Review from Customer Success Dept · Posted 10 days ago

I feel our compensation does not fully reflect the scope and responsibilities of our roles. We handle a lot of responsibilities, and I believe the pay and company allowances should be more aligned with the workload and expectations.

Review from Customer Success Dept · Posted 10 days ago

No need to say a word.

Review from Customer Success Dept · Posted 10 days ago

As a member of leadership team, our incentive should not level/ the samewith our agents.

Review from Customer Success Dept · Posted 10 days ago

Would love to see bonuses restored at 100%.

Review from Customer Success Dept

Retirement benefits, salary market value assessment

Review from Customer Success Dept

Colaboration, Feedback, Suggestions and Ideas

Review from Customer Success Dept · Posted 3 days ago

One of the best things about our team is the strong collaboration and willingness to help one another.

Review from Customer Success Dept · Posted 10 days ago

Our team is supportive, collaborative, and always willing to help each other. I also appreciate how everyone steps up and works together, especially during challenging situations.

Review from Customer Success Dept · Posted 10 days ago

My Team work as One

Review from Customer Success Dept · Posted 10 days ago

Teamwork, honest, and fun to be with

Review from Customer Success Dept · Posted 10 days ago

Coworkers should be straightforward in raising their concerns. They should talk by following the proper channel of communication.

Review from Customer Success Dept · Posted 10 days ago

the team work of the team needs to be improved

Review from Customer Success Dept

Receiptive and Open for feedback

Review from Customer Success Dept · Posted 3 days ago

They encourage engagement, which can be helpful for people who are socially anxious.

Review from Customer Success Dept · Posted 10 days ago

The most positive aspect of our company culture is the supportive and collaborative environment. Team members are willing to help one another, leaders are approachable, and everyone works toward shared goals.

Review from Customer Success Dept · Posted 10 days ago

The culture is collaborative and supportive, and I appreciate that people are willing to help each other and work together to achieve our goals.

Review from Customer Success Dept · Posted 10 days ago

No need to say a word

Review from Customer Success Dept · Posted 10 days ago

Team being motivated and feel heard

Review from Customer Success Dept · Posted 3 days ago

less disturbance and less stressors

Review from Customer Success Dept · Posted 10 days ago

What makes me happiest at work is being able to help customers and knowing that I make a positive impact through my work

Review from Customer Success Dept · Posted 10 days ago

What makes me happiest is having a supportive team, being able to help others, and seeing the results of the work we do.

Review from Customer Success Dept · Posted 10 days ago

Compensation and interaction with both customers and co workers

Review from Customer Success Dept · Posted 10 days ago

Listen Observe Investigate understand learn

Review from Customer Success Dept · Posted 10 days ago

I hope you allow agents to work from home

Review from Customer Success Dept

I dont dislike my job but like most people there is other things that I value/ enjoy doing more.

Review from Customer Success Dept

more communication with the management, training and employee engagement

Review from Customer Success Dept