IntouchCX Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
What do you like best about the leadership team?
I've never had such amazing mentors before. The leadership team truly cares about growth and development!
Review from Customer Success Dept
strong communication skills and empathy
Review from Customer Success Dept
What does the leadership team need to get better at?
Hire better trainers specialized in the medical interpretation branch with a degree. Not a person who knows terms, better training is needed to have better results.
Review from Customer Success Dept
What is the best part about your compensation package?
balance and health care coverage
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Seeing that employees are treated with respect and dignity by the recruiting, training and operations department should change staff and offer a higher salary for the hours worked.Especially for vri workers in field interpretation
Review from Customer Success Dept
What are some of the best things about your team?
My team all helps each other and we've formed a very effective and efficient team for it. Constant constructive communication and caring about each other's success has been wonderful.
Review from Customer Success Dept
Ability to communicate very well
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Better work environment, fair and dignified treatment in all departments
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
You will not be micromanaged
Review from Customer Success Dept
This is a company that strives for continuous improvement. Everyone has a voice and together, we make the culture as positive as it is.
Review from Customer Success Dept
Giving positive vibes to environment
Review from Customer Success Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of IntouchCX yet.
Be the first to contribute a review.
What did you like most about the interview process?
When I first interviewed for this company, they saw the potential I had and asked me to interview for a higher role than I had originally applied for. This company LOOKS for potential and acts on that potential.
Review from Customer Success Dept
Talking to candidates and giving them the opportunity
Review from Customer Success Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of IntouchCX yet.
Be the first to contribute a review.
What makes you most happy at work?
I love the fast pace and working with my team members to provide creative solutions for our department.
Review from Customer Success Dept
it boost my work life balance
Review from Customer Success Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of IntouchCX yet.
Be the first to contribute a review.
What do you like best about your company?
There aren't any Outlook reviews of IntouchCX yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of IntouchCX yet.
Be the first to contribute a review.