Wendy's Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
It has been pretty good its an environment that thrives in giving the best effort you can
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Great I love my fellow crew members and it's always teamwork
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Constantly lied to, and numerously taken advantage of. Overall would not recommend to anyone.
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What do you like best about the leadership team?
It is good and they help out
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They are friendly and have good communication
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We all help one another
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Respectful and very kind to others
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Need more help with staff
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What does the leadership team need to get better at?
communication, and having strong leadership, taking responsibility
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Team work, real team work
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The way they treat their workers.
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What is the best part about your compensation package?
It is good if i decide to keep work at wendy's
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I love it and I get good hours
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Free food and great hours
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Why do you feel undervalued and what would make you feel better about your compensation?
Maybe better pay and some benefits because the only one I know if it's a weeks paid vacation after being there a year. And I'm manager so a year there is tougher for me then crew I should be able to receive more then crew after a year!
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Well if im entitled to benifits i wasnt informed about them .. it would be great if i had them
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Being able to speak to someone and feel that there is a solution to the problem
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More duties more money mgt opportunity
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I did everything for 9.50
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What are some of the best things about your team?
They are very nice and good along with
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The awesome teamwork and communication
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We help each other when needed
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Good leadership and customer service
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Fasf pace coworkers and trustworthy
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What do your coworkers need to improve and how could you work together better?
Thry have been harrassing me every day and im still forced to work with them
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Green Cards work Visa s policy compliance and time management and theft through usage of other cash drawer and blaming it on the primary user when policy express that no one can use your drawer for cash exchange! Framing and fraud illigel defamation of character manager gets away with this no more!
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Working as a team and not taking advantage of the worker who works hard
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Lees playing around and more working
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What is most positive about the culture and environment at your company?
It is good and i like what i do
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It helps me with my people skills
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Good team member tryna do best to are ablity
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Language and communication and trust
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That all of us work as a team even though we dont like working with the manager. She yelled at me for changing the dirty sink water.. said it was her water cost...lol
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What needs to change to make the company culture better?
Bring me into the corporation and let's find out pick me up.
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Better pay makes for happier employees who don't leave when they are mistreated. The turn over rate is so high because why not when you don't get paid much and get treated like garbage to boot.
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not discriminating against Spanish speaking employees and also based on age
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The management needs to be new people and more professional
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What did you like most about the interview process?
I like when the manger ask me good question
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My interviewer was on point and very friendly
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That I got the job
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Simple and quick. Once they learned my background they were happy to put me on their schedule
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Theres really just knowing the job
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What would you improve about your company's interview process?
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What makes you most happy at work?
I like work there and i like everyone i work with
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My team members and the hard work we put in everyday
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Just begin able to work
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Times management- positive encouragement and legal employees
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When everyone shows up for there shift
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What's going wrong and how can it be improved?
Lying to your employees and overworking MINOR children is just wrong. Nobody in the franchise ever got breaks and not only I was lied to about my salary.
Review from Customer Success Dept
management and leadership, also not having family members work together
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Building condition no morrale or very little no incentives
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No team work need better team work
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By fixing the problem as far as the management and also taking care of the problem of drama.
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What do you like best about your company?
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What would you most like to see improved at your company?
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