Heartland Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
willingness to investing in good training
Review from Customer Success Dept
DIrect leadership is honest and transparent about our role and the CHANGES that are being implemented. They share the little information they are given with us to ensure we know our daily tasks. I am appreciated from my direct leadership.
Review from Customer Success Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Heartland yet.
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What is the best part about your compensation package?
paid time off and sick time
Review from Customer Success Dept
Great Insurance, Great vacation/sick/PTO package
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
insurance is to expensive and the company that we have now to report ur fmla never answeres. they transfer you to someone that just straight to vm
Review from Customer Success Dept
What are some of the best things about your team?
the teamwork and the collaboration
Review from Customer Success Dept
Our team cares about each other, we truly are a family. We have the ability to care about our merchants and get to know them and their business.
Review from Customer Success Dept
I actually feel that my supervisor jose cares more then other people
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Heartland yet.
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What is most positive about the culture and environment at your company?
everyone is friendly and helpful which is great if your new
Review from Customer Success Dept
When In person we have a great vibe on our team. Our direct management cares about us and wants us to enjoy our work day. They work hard to ensure we are appreciated.
Review from Customer Success Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Heartland yet.
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What did you like most about the interview process?
There aren't any Interviews reviews of Heartland yet.
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What would you improve about your company's interview process?
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What makes you most happy at work?
when goals are accomplished or i can finish a task
Review from Customer Success Dept
What's going wrong and how can it be improved?
Communication from upper corporate management is sugar coated. Too worried about shareholders perception. This world is a crazy right now and we are moving forward saying "we know this happened, but lets forget about it and move on". Decisions/pricing/service are not handled the right way.
Review from Customer Success Dept
quit adding things into merchant statement that they do not like.
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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