Palo Alto Networks Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Awesome company, Awesome people and that is what makes it the Best place to work!
Review from Customer Success Dept
Palo Alto Networks is the best company I've worked for, hands down.
Review from Customer Success Dept
What do you like best about the leadership team?
Always Supportive to their employees
Review from Customer Success Dept
Great leaders with great minds help the team navigate through challenges and difficulties.
Review from Customer Success Dept
The fact that they are somehow able to maintain positivity in such a bleak economic environment, especially given the pandemic, is astounding.
Review from Customer Success Dept
We take the company vision, mission and we lead by example. We learn, we communicate with each other and our teams, we adjust, we adapt and we hold each other accountable. Our leaders listen and not just bark orders down to the team. They allow room for creativity, takes suggestions, ideation.
Review from Customer Success Dept
Highly collaborative. They communicate well and are personal in connecting with staff.
Review from Customer Success Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
Excellent compensation plans and the staff benefits are incredible.
Review from Customer Success Dept
I get paid well with good benefits
Review from Customer Success Dept
Palo Alto Networks provides what they call "Flex Benefits", to the tune of $1000/yr for the employee to use on things that are important to them. I've worked at many large companies. This is a first and I love it!
Review from Customer Success Dept
I think that the RSU grants are the best part, by far.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Industry benchmarking is needed at this point in time.
Review from Customer Success Dept
What are some of the best things about your team?
Helpful, always ready to jump on and assist
Review from Customer Success Dept
My team is small and lean, allowing us to have the opportunity to interact with each other. I appreciate every chance we have to meet and improve that team bond.
Review from Customer Success Dept
We all get along. We have mutual respect. We take time to listen to each other. We give space to speak openly about what is top of mind whether it is work or not work related items.
Review from Customer Success Dept
Everyone wants to work together and achieve successful customer and business outcomes.
Review from Customer Success Dept
Encouraging, resourceful, positive vibe, one-team spirit and many more.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Work life balance is one of the key factor
Review from Customer Success Dept
Inclusiveness for everyone is demonstrated from root to top.
Review from Customer Success Dept
We all seem to support each other
Review from Customer Success Dept
We live the company values. Values are not just words that are thrown around. They are real and are at the core of how we operate.
Review from Customer Success Dept
Inclusion & diversity are paramount to the company's vision for success which I think is impressive. It's refreshing to see the efforts in action and materialize on our team.
Review from Customer Success Dept
What needs to change to make the company culture better?
Consideration for others 1. Book a meeting or huddle room if you need to talk for a relative longer period of time 2. Release booked rooms if you don't need them
Review from Customer Success Dept
What did you like most about the interview process?
smooth, continuous updates on the process
Review from Customer Success Dept
Was able to meet almost all stakeholders I wanted to make sure and TA team arranged accordingly. Executive sponsor made time to meet me to ensure I would fit the role during his personal time off. The entire process was full of positive vibe and thorough coordination.
Review from Customer Success Dept
The interview process was challenging, in a positive way. Extremely thorough and highly professional. The interview was a two-way process, which allowed us to interview each other.
Review from Customer Success Dept
Having an interview panel as we do at PANW greatly enhances the candidate's experience, giving them exposure to several potential coworkers evaluating them for the role. We assess for culture, technical understanding, and critical abilities that will help push the team forward.
Review from Customer Success Dept
Cultural and technical assessments are done to ensure we hire the best.
Review from Customer Success Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Meeting up with the industry standards and always a head of the game.
Review from Customer Success Dept
Hands down the people. When you are surrounded by great leaders and great team members, and you get paid to deliver great work, you show up and execute. Being kind, being respectful and showing joy to your co-workers despite what is happening in the world, allows us to focus and support each other.
Review from Customer Success Dept
The many opportunities to help customers stay secure using our innovative products. I genuinely believe in our product, and that belief allows me to remain productive and have a positive outlook.
Review from Customer Success Dept
Before I was an employee, I was a customer for 3 separate employers over the years. I was drawn to an opportunity here because of how well Palo Alto Networks supports their customers. It makes me happy to be able to continue to offer that same level of service to my customers!
Review from Customer Success Dept
I get to work on products that keep the world safe.
Review from Customer Success Dept
What's going wrong and how can it be improved?
The TAC support is not agile enough to win against competitors
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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