Circle K Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
I love my job but these charges haunt me I love my coworkers my manager and customers and my job I enjoyed going in everyday I hope I get reconsider for my job please everyone deserves a second chance
Review from Customer Success Dept
Caring for others at work
Review from Customer Success Dept
I feel like there is a lot of things that could be done better and I have recently met upper management who is trying to correct the current issue within my store
Review from Customer Success Dept
What does the leadership team need to get better at?
Everything if you ask me the employees aren't heard in any part of the store or any concerns about the store.
Review from Customer Success Dept
Actually being at work. Making them wipe down the counters regularly
Review from Customer Success Dept
Stop using other employees register login information and treat new employees better they might stay longer
Review from Customer Success Dept
It would be great if you hired qualified management or trained them to be managers not train them half way and expect them to fix issues they arent even being trained in
Review from Customer Success Dept
Communication, stop the hostility, try giving positive reinforcement instead of negative. Mediate issues, and convey information. Listen to your employees, and help them to succeed by providing guidance
Review from Customer Success Dept
What is the best part about your compensation package?
I have my own insurance
Review from Customer Success Dept
401 program is great and very helpful
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
They're self checkouts seem smart Until you realize that they're overcharging you and they overcharge almost everyone
Review from Customer Success Dept
I worked more than most of not all in that store an I was supposed to get a raise after going to night time an was told I couldn't receive it, so the only thing that would make me feel better is the money I am owed from working on y'all clock for free because that's not going to happen.
Review from Customer Success Dept
Well i went in whenever she needed me to especially if i didnt work i actually cleaned the place i was never properly trained on some stuff
Review from Customer Success Dept
I feel the lack of training i had set me up to fail and the manager constantly watches the cameras and is only concerned about herself they failed me
Review from Customer Success Dept
I don't feel under valued I know I am under valued. I have given this company a majority of my time even FREE time to try to stay with in our allowed hours and I STILL do not make even remotely close to a living wage.
Review from Customer Success Dept
What are some of the best things about your team?
Co-worker are good team. The problem is the manager who isn't a professional person.
Review from Customer Success Dept
We can come together an get things done but the manager an so called assistant manager they making things way worse just look at how many people been in an out of that store the last few months.
Review from Customer Success Dept
Learning new things with every meeting
Review from Customer Success Dept
My second shift employee is always easy to talk to. He makes going in a little more bearable.
Review from Customer Success Dept
Teamwork is something we all do
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Working hard together and come to work
Review from Customer Success Dept
They are good. But managers are corrupt.
Review from Customer Success Dept
my current store has a lot of lack in management inforcement ....most employees do t do there job and some are not even sure what there duty are .....there is absolutely no encouragement from managers to make there employees strive to be better
Review from Customer Success Dept
I'm not involved in meetings
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
The customers is what keeping me at the job. I love interacting with them
Review from Customer Success Dept
There isn't a positive environment with a manager misogynist with bad attitude.
Review from Customer Success Dept
Some of the customers if I'm not making them happy in my own way to make sure the store still has customers coming back.
Review from Customer Success Dept
Everyone is positive and friendly and the customers are greate
Review from Customer Success Dept
The only positive thing about this company, is that it is one of the few hourly positions that offers paid sick leave. Even if it is only +6 hours a month that you gain, its better than nothing.
Review from Customer Success Dept
What needs to change to make the company culture better?
They need to respect their employees but they don't want to do that so they need to be sued into Oblivion because of the overcharging on self-checkout but they'll use it as an excuse to say it's still working out the Kinks
Review from Customer Success Dept
More training is crucial and making sure our staff is safe and actually feels safe not constantly throwin in people alone and than not calling them or checking on them when something bad happens
Review from Customer Success Dept
A lot. Leadership and stop the hostility would be a great start
Review from Customer Success Dept
there is a lot that needs to change starting with lack of training i feel newer employees with no prior experience are not trained properly they are basically given quick run down and left to figure out the rest ...which creates customer complaints....
Review from Customer Success Dept
What did you like most about the interview process?
It was an average interview
Review from Customer Success Dept
It was pleasant and mind blowing
Review from Customer Success Dept
Frienle and caring about me
Review from Customer Success Dept
It was very pleasant and the then manager was very nice
Review from Customer Success Dept
I got the job of course
Review from Customer Success Dept
What would you improve about your company's interview process?
There needs to be better communication between management and future employees
Review from Customer Success Dept
What makes you most happy at work?
My regulars make my job worth it.
Review from Customer Success Dept
The ppl I work with and the customers that come into the store
Review from Customer Success Dept
Clocking out at the end of my shift.
Review from Customer Success Dept
The customers and I enjoy making it happen forem th
Review from Customer Success Dept
Making my customers happy an not being ripped off about my money.
Review from Customer Success Dept
What's going wrong and how can it be improved?
Stop letting managers do whatever they want and pay employees for time that their login information was used
Review from Customer Success Dept
The new manager is chasing everyone off making an angry environment and losing the company lots of money
Review from Customer Success Dept
my current store needs lots of improvement from management to slack employees....they don't work as a team there is certain team members who work extremely hard to constantly pick up the slack of others ....there is also lack of food training out of a store of 10 employees only 2 are aware of how
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
Management not allowing other employees to use someone elses login information
Review from Customer Success Dept