State Farm Insurance Customer Success Department Employee Reviews | Comparably
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At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are passionate and driven to create possibilities, and we’re serious about being here to help life go right™ for customers by providing solutions for all of life’s moments. read more
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State Farm Insurance Customer Success Department Employee Reviews

Briefly describe your overall experience at your company

There aren't any reviews of State Farm Insurance yet.
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What do you like best about the leadership team?

Leadership Reviews

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What does the leadership team need to get better at?

Leadership Reviews

They need to check the BACKGROUND of the people they hire for agents! 4 bankruptcies in a couple yrs! come on & Corporate thinks this person would be a GREAT AGENT!! Myself & 4 other staff got stiffed out of THOUSANDS in pay & told to stick it or SF would stick their legal team on US!

Review from Customer Success Dept

What is the best part about your compensation package?

Compensation Reviews

Health insurance and 401k package

Review from Customer Success Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

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What are some of the best things about your team?

Team Reviews

Kind hearts and wanting to learn

Review from Customer Success Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

to be treated like human beings by the agent & corporate & to understand WE are the ones who talk to the insures & help them. So we would like to get the pay we worked for & treated like people!

Review from Customer Success Dept

What is most positive about the culture and environment at your company?

Environment Reviews

That some people REALLY do try BUT others act like they want to escape and never come back!

Review from Customer Success Dept

What needs to change to make the company culture better?

Environment Reviews

i will not be working for this agent after this week

Review from Customer Success Dept

What did you like most about the interview process?

Interviews Reviews

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What would you improve about your company's interview process?

Interviews Reviews

I retired after the problems with State Farm. I lost thousands in pay and have decided to take retirement after 50 yrs!

Review from Customer Success Dept

What makes you most happy at work?

Outlook Reviews

i was happy until i realized what was going on

Review from Customer Success Dept

Being able to work from the comfort of my home.

Review from Customer Success Dept

What's going wrong and how can it be improved?

Outlook Reviews

Unknown. After I was treated like I was something you stepped on in a dog park & threaten to be turned over to 'legal' I retired from State Farm.

Review from Customer Success Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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