Paycom Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept · Posted 19 days ago
Review from Customer Success Dept
Review from Customer Success Dept
Overall - Great people, environment, benefits. Duties and expectations are well defined.
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
Their involvement in everything and the care that they show
Review from Customer Success Dept · Posted 19 days ago
TL Steve is a team player
Review from Customer Success Dept
Clear updates and communication with employees.
Review from Customer Success Dept
Transparent and clear about expectations
Review from Customer Success Dept
Teamwork, care, win, believe, innovate
Review from Customer Success Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
The amount that the compensation is just starting out
Review from Customer Success Dept · Posted 19 days ago
It's fair and I'm satisfied
Review from Customer Success Dept
The paid time off, cost of benefits, and employee perks.
Review from Customer Success Dept
$1 Individual insurance costs PPP
Review from Customer Success Dept
The abundance of paid time off and the options that prevent me from having to unexpectedly use PTO for something out of my control (Bereavement, Jury Duty).
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel assignment of clients could be more even
Review from Customer Success Dept
I strongly believe there should be a cost of living adjustment.
Review from Customer Success Dept
What are some of the best things about your team?
We are able to talk and communicate amongst each other as well as become a great team
Review from Customer Success Dept · Posted 19 days ago
We work together as a team
Review from Customer Success Dept
We work together as a family and truly enjoy working together.
Review from Customer Success Dept
Smart, communicative, helpful, and understanding
Review from Customer Success Dept
We collaborate and support each other on an ongoing basis. The whole team is friendly and shares the same goal of being excellent in our contributions to the Paycom mission.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
It just feels like family, and the opportunity to get involved with different groups
Review from Customer Success Dept · Posted 19 days ago
We work as a team and cover each other
Review from Customer Success Dept
Everyone is typically genuinely nice to each other.
Review from Customer Success Dept
Knowledgeable and professional workforce Employee Resource Groups
Review from Customer Success Dept
I feel like the general environment is one of support, whatever and wherever that means. There's no judgement from anyone when going to the gym or participating in wellness activities. I don't experience or witness prejudice. Everyone is generally supportive in the success of those they work with.
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
The adventure to tackle something new every day and the ability to be there for my clients
Review from Customer Success Dept · Posted 19 days ago
Paycom has been a blessing to and continues to be a blessing
Review from Customer Success Dept
Seeing the work I do impacting our clients positively.
Review from Customer Success Dept
The people and the clients
Review from Customer Success Dept
My team and the positive energy
Review from Customer Success Dept
What's going wrong and how can it be improved?
Sometimes, we're just in a busy season that I and my team have no control over. Recently, we had to wait on a decision from the executive team that resulted in a shortened timeline on a major project.
Review from Customer Success Dept
I don't always have the full support from other departments to do what I need to do successfully.
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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