Paycom Employee Reviews

It has been filled with ups and downs, but I have enjoyed my progression and efforts i have led and been part of.

Review from Engineering Dept · Posted 7 days ago

I’m proud to work at Paycom and grateful for the experience and tools that have helped me grow. However, I feel some changes have made the company a less sought after workplace, and not all have been for the bette

Review from Customer Support Dept · Posted 8 days ago

Overall, my experience has been positive and rewarding. I’ve had opportunities to grow, take ownership of meaningful work, collaborate with great people, and contribute ideas that can make our processes and work bette

Review from Operations Dept · Posted 9 days ago

it is generally a very good experience. Leadership and the goals that are set are incredibly important, and can make or break your experience.

Review from Engineering Dept · Posted 9 days ago

Great opportunity for the right person. This is not a job for everyone and that is not a knock on the company at all.

Review from Sales Dept · Posted 9 days ago

How they are embracing transparency, sharing the vision as well as having honest discussions about the painful decisions that they had to make in order to get us to our current, and stronger position.

Review from Engineering Dept · Posted 7 days ago

Our leaders make a conscious effort to prioritize employee well being and offer support, even when faced with limitations outside their reach. They work diligently to effect positive change and practice transparency.

Review from Customer Support Dept · Posted 8 days ago

What I appreciate most about my leadership team is the trust and autonomy they give me to take ownership of my work, bring forward new ideas, and look for better ways to improve our processes. I also appreciate that they are open to innovation and give me opportunities to grow beyond my day-to-day.

Review from Operations Dept · Posted 9 days ago

I do like that they keep a client-minded focus while also trying to adhere to best practices in the current market.

Review from Engineering Dept · Posted 9 days ago

They do their best to hold us accountable.

Review from Sales Dept · Posted 9 days ago

Providing better work life balance to employees.

Review from IT Dept · Posted 8 days ago

The care for the employee experience seems completely gone. We have all of these programs but most cannot be a part of them due to the sheer volume of workload. Glassdoor responses indicate that we're proud of our overworked employees but EEs burning out, quitting, and going on mental health leave.

Review from Operations Dept · Posted 15 days ago

Communication, transparency, and active listening!!!!

Review from Operations Dept · Posted 15 days ago

I would like the leadership team to be more transparent of where Paycom will be and how the current workforce can be a part of that growth. In recent years, it's become very apparent that the current workforce has little impact to company decisions and that we are irrelevant.

Review from Operations Dept

A comoany that demans quality service they should provide a quality training and always have the most updated book of procedures. I think if we want to be a high quality costumer service. We should start in our house. Providing what we need to reflect the company engagement with costumer service

Review from Operations Dept

I appreciate all the effort Paycom puts into negotiating healthcare benefits to keep costs as low for us as possible in an ever more expensive healthcare market.

Review from Engineering Dept · Posted 7 days ago

The best part of my compensation package is the overall combination of pay and benefits. I appreciate having a package that supports both my current needs and my long-term financial goals.

Review from Operations Dept · Posted 9 days ago

The benefits are much more affordable in comparison to other companies. Cost is so important, especially when we have families to consider.

Review from Engineering Dept · Posted 9 days ago

The base salary is very fair, and the commission structure is just a great. Coming from recruiting there is a common expectation of base v commission that if one gives the other will have to take but thankfully they go against the norm and offer great base and commission.

Review from Sales Dept · Posted 9 days ago

Health Insurance and Eye Insurance

Review from Operations Dept · Posted 9 days ago

Pay depends on position level, but advancement is inconsistent. Some specialists are promoted immediately while others earn it. Merit increases appear limited to executives only. New hires often out earn tenured staff and supervisors despite doing less work.

Review from Customer Support Dept · Posted 8 days ago

I would like to know how compensation is values because I feel like I get paid less than some, but I do the same amount of work and sometimes more

Review from Operations Dept · Posted 9 days ago

While the benefits do help make up for it, my role was severely underpaid compared to the same role in other companies. Raises are small and not all roles have the luxury of commission.

Review from Operations Dept · Posted 15 days ago

We need more growth opportunities

Review from Finance Dept · Posted 22 days ago

NEED TO HIRE MORE EMPLOYEES, PAY INCREASE BC WORK HAS DRASTICALY INCREASED

Review from Customer Support Dept

I work with people with a wide range of skills and knowledge which provides great opportunities for growth and new learning.

Review from Engineering Dept · Posted 7 days ago

My Paycom colleagues are my favorite peers. Most if not all are intelligent, hardworking, and eager to help. They share the workload and speak up to drive change.

Review from Customer Support Dept · Posted 8 days ago

The best thing about my team is how collaborative and supportive everyone is. We each bring different strengths and perspectives, but we’re willing to help one another, sha

Review from Operations Dept · Posted 9 days ago

Our team is always wanting to do what is best for our customers and for each other. We love to brainstorm ideas and see about implementing ways to make it a better experience.

Review from Engineering Dept · Posted 9 days ago

The diversity and genuine care we have for one another.

Review from Sales Dept · Posted 9 days ago

Dev is highly regarded and QA is left to have the blame, causing friction on teams.

Review from Business Development Dept

Better diversity and inclusion. very one-sided demographic

Review from Sales Dept

emotional intelligence needs to be grown

Review from Marketing Dept

more time together in person to get to know each other

Review from Sales Dept

Some are not helpful, seem to have the not my problem attitude. Others just want to be the smartest person in the room.

Review from Engineering Dept

I feel that an entrepreneurial spirit is returning to Paycom with our new endeavors and markets. With those come new opportunities and excitement. We have always had an in it to win it mentality, but it now feels like we have broadened our horizons and expanded our vision.

Review from Engineering Dept · Posted 7 days ago

The most positive aspect is the rich diversity of backgrounds and perspectives, paired with an exclusive focus on fostering a welcoming and supportive environment for all.

Review from Customer Support Dept · Posted 8 days ago

The most positive part of the culture is that there is always an opportunity to learn, grow, and improve. I appreciate working in an environment where people collaborate, share ideas, and are encouraged to find better ways of doing things.

Review from Operations Dept · Posted 9 days ago

Customer service events for internal employees

Review from Engineering Dept · Posted 9 days ago

The most positive thing about our culture and environment is that we try to stay positive and teach one another how we are able to balance the job.

Review from Sales Dept · Posted 9 days ago

Improve work/life balance, return to hourly, work from home flexibility, no additional restructures, no more layoffs, growth opportunities again, new hires - we miss new hires.

Review from Operations Dept · Posted 15 days ago

All departments need to move at the same pace. Service and Sales move much faster than the rest of the company.

Great company culture, strong and supportive teams!

Review from Communications Dept

This company needs to move away from the churn and burn method in sales. Working new reps 12 hours without lunch and putting on a lot of pressure is not conducive to mature sales growth. This is too intense, leading to unsympathetic management.

Review from Sales Dept

My interviews were quick and informative. I didn't feel like I was reciting my resume to my interviewer rather they were asking me relevant questions based on my experience.

Review from Marketing Dept

Making candidates do the actual work prior to getting offered.

Review from Sales Dept

Ability to meet with leadership team as well as the sales office. This allowed me to see if it was a culture fit.

Review from Sales Dept

Getting to step in and do the actual job for a morning with a cold call session!

Review from Sales Dept

I was given interesting challenges that lead to a more comprehensive picture of me as a candidate rather than just a resume and HR questions.

Review from Engineering Dept

I am able to tackle challenging problems, help solve issues that impact the whole organization and our clients and improve our system to benefit our products and client experience.

Review from Engineering Dept · Posted 7 days ago

I appreciate that no two days are the same, which keeps the work engaging. I also value being able to share honest feedback without fear of retaliation, and that speaking up can lead to real, meaningful change.

Review from Customer Support Dept · Posted 8 days ago

What makes me happiest at work is having the opportunity to be creative, solve problems, and take ownership of meaningful projects. I enjoy finding better ways to do things, learning new skills, and seeing the work I create make a difference.

Review from Operations Dept · Posted 9 days ago

The ability to lead others as well as find solutions that work best for both internal and external customers.

Review from Engineering Dept · Posted 9 days ago

Overcoming any and all challenges thrown my way

Review from Operations Dept · Posted 9 days ago

This job is great, truly, but it would be a lie to say that we do not have areas for improvement. We need to get away from scare culture and do a better job of letting teams know how to handle hostile work situations.

Review from Sales Dept · Posted 9 days ago

Paycom's lay off culture and I would like to see more stability in the company.

Review from Operations Dept

Move toward AI usage in operations is bottlenecking improvement in communications and project planning, departments are being trimmed regularly, operation support metrics do not reflect this decrease in support, and several of my colleagues are left wondering what the future of Paycom will be.

Review from Operations Dept

Leadership hewed away from being an "employee focused" company, and morale has steadily declined since then. Shifting back to a point where the care is felt from the top down rather than only across would make huge strides.

Review from Operations Dept

My answer is mostly influenced by being new. I don't understand 70% of the things asked of me and training was not very helpful unfortunately. I will hopefully feel differently if and when I have a firmer grasp on my role but currently I am drowning and will be drowning for the foreseeable future

Review from Operations Dept

How advanced the technology is and the strategy for success.

There's endless opportunities for growth.

Review from Finance Dept

The parking situation is terrible and adds so much time to your commute.

Review from Finance Dept