Paycom Employee Reviews

Overall, it's a great company to work for as long as your job can't be replaced by Ai. The perks are great and I've met so many great people and formed lifelong bonds! My biggest complaint is the pay is not what it should be for how hard my department works.

Review from Customer Support Dept · Posted 2 days ago

Has been great, learning a lot every day and work with some great people.

Review from Operations Dept · Posted 2 days ago

I've had a positive experience for the most part.

Review from Finance Dept · Posted 2 days ago

Keeping this super breif because I do not have a lot of time. I enjoy the team that I ended up on and I am very grateful to have ended up where I did. I feel like I have been able to slowly develop meaningful relationships with others during my time.

Review from Customer Success Dept · Posted 11 days ago

I really like working here but my department has had a lot of layoffs recently so I am nervous about the future.

Review from Operations Dept · Posted 17 days ago

They seem to do what they think is best to keep the company moving in the right direction.

Review from Customer Support Dept · Posted 2 days ago

They are available to talk about anything needed and they help whenever needed. My leaders are all very approachable and easy to go to when needed.

Review from Operations Dept · Posted 2 days ago

They listen when we have suggestions.

Review from Finance Dept · Posted 2 days ago

Definitely appreciate the time taken to open up to questions from employees.

Review from Customer Success Dept · Posted 11 days ago

Good at fostering a sense of community and teamwork

Review from Operations Dept · Posted 17 days ago

I would like the leadership team to be more transparent of where Paycom will be and how the current workforce can be a part of that growth. In recent years, it's become very apparent that the current workforce has little impact to company decisions and that we are irrelevant.

Review from Operations Dept

A comoany that demans quality service they should provide a quality training and always have the most updated book of procedures. I think if we want to be a high quality costumer service. We should start in our house. Providing what we need to reflect the company engagement with costumer service

Review from Operations Dept

Clarity in expectations, transparency in company direction, improvement in interdepartmental processes, and revised metrics to reflect success in initial job responsibilities.

Review from Operations Dept

High level leadership feels out of touch with the general workforce, and this has been a growing feeling over the past few years.

Review from Operations Dept

More transparent. Seems to care more about .5 increase in revenue than hundreds if not thousands of jobs.

Review from Operations Dept

The pay seems competitive and the flexible spending accounts are super helpful

Review from Operations Dept · Posted 2 days ago

Cheaper medical is the best part to me

Review from Finance Dept · Posted 2 days ago

$1 health insurance is amazing.

Review from Customer Success Dept · Posted 11 days ago

Really love how much PTO and sick time I have. Never have to worry of have enough to cover an appointment or something unexpected

Review from Operations Dept · Posted 17 days ago

Insurance cost is the best part!!

Review from Operations Dept · Posted 17 days ago

I feel like the execs don't value the single parent or certain depts. This is a billion-dollar company, but yet you have so many working here who are living paycheck to paycheck and raising children on their own. The stress we endure throughout the week is not often eased by our paychecks.

Review from Customer Support Dept · Posted 2 days ago

I think for the role I currently play compared to two years ago my pay should be higher. I do love working here but feel like the workload has not really contributed to the pay I feel like it deserves.

Review from Operations Dept

Workload and pay does not match.

Review from Operations Dept

Its time that I have but I did talk things over with my manager and I was provided great feedback

Review from Operations Dept

A commission or bonus added on to our pay rate. I know other departments are paid a commission/bonus; however we do not receive one.

Review from Customer Support Dept

We're one big family who share a lot of the same sentiments. We can laugh or vent to each other when needed. My TL is also a huge reason why I want to be here. She is an empath and is always a listening ear when I need her.

Review from Customer Support Dept · Posted 2 days ago

They are all super helpful, everyone jumps in to help each other whenever and they are fun, but also hard workers

Review from Operations Dept · Posted 2 days ago

Most of them are super welcoming.

Review from Finance Dept · Posted 2 days ago

Feels like a close family.

Review from Customer Success Dept · Posted 11 days ago

Always willing to help each other. Also fun to joke around with

Review from Operations Dept · Posted 17 days ago

Dev is highly regarded and QA is left to have the blame, causing friction on teams.

Review from Business Development Dept

Better diversity and inclusion. very one-sided demographic

Review from Sales Dept

emotional intelligence needs to be grown

Review from Marketing Dept

more time together in person to get to know each other

Review from Sales Dept

Some are not helpful, seem to have the not my problem attitude. Others just want to be the smartest person in the room.

Review from Engineering Dept

The environment of our team.

Review from Customer Support Dept · Posted 2 days ago

lots of team work and communication

Review from Operations Dept · Posted 2 days ago

Definitely the people you work with.

Review from Customer Success Dept · Posted 11 days ago

Everyone is nice and helpful. Feel comfortable asking questions or asking for help.

Review from Operations Dept · Posted 17 days ago

Work is serious, but everyone knows how to sprinkle in a good laugh to keep things fun.

Review from Operations Dept · Posted 17 days ago

All departments need to move at the same pace. Service and Sales move much faster than the rest of the company.

Great company culture, strong and supportive teams!

Review from Communications Dept

This company needs to move away from the churn and burn method in sales. Working new reps 12 hours without lunch and putting on a lot of pressure is not conducive to mature sales growth. This is too intense, leading to unsympathetic management.

Review from Sales Dept

My interviews were quick and informative. I didn't feel like I was reciting my resume to my interviewer rather they were asking me relevant questions based on my experience.

Review from Marketing Dept

Making candidates do the actual work prior to getting offered.

Review from Sales Dept

Ability to meet with leadership team as well as the sales office. This allowed me to see if it was a culture fit.

Review from Sales Dept

Getting to step in and do the actual job for a morning with a cold call session!

Review from Sales Dept

I was given interesting challenges that lead to a more comprehensive picture of me as a candidate rather than just a resume and HR questions.

Review from Engineering Dept

My team and the clients who are genuinely kind and make your day with their kindness. Also, QDOBA FRIDAYS! All of our wonderful perks!

Review from Customer Support Dept · Posted 2 days ago

Accomplishing goals and seeing a real impact from the work I do

Review from Operations Dept · Posted 2 days ago

When the company does fun and nice things for the employees.

Review from Finance Dept · Posted 2 days ago

I enjoy that it is fast paced and I enjoy solving different problems daily.

Review from Customer Success Dept · Posted 11 days ago

I really like the people I work woth

Review from Operations Dept · Posted 17 days ago

Paycom's lay off culture and I would like to see more stability in the company.

Review from Operations Dept

Move toward AI usage in operations is bottlenecking improvement in communications and project planning, departments are being trimmed regularly, operation support metrics do not reflect this decrease in support, and several of my colleagues are left wondering what the future of Paycom will be.

Review from Operations Dept

Leadership hewed away from being an "employee focused" company, and morale has steadily declined since then. Shifting back to a point where the care is felt from the top down rather than only across would make huge strides.

Review from Operations Dept

My answer is mostly influenced by being new. I don't understand 70% of the things asked of me and training was not very helpful unfortunately. I will hopefully feel differently if and when I have a firmer grasp on my role but currently I am drowning and will be drowning for the foreseeable future

Review from Operations Dept

I am concerned I am going to randomly get fired without notice and there is nothing I can do about it.

Review from Operations Dept

How advanced the technology is and the strategy for success.

There's endless opportunities for growth.

Review from Finance Dept

The parking situation is terrible and adds so much time to your commute.

Review from Finance Dept