Paycom Employee Reviews

i am only on week 5 but i am loving everything at Paycom.

Review from Operations Dept · Posted a day ago

I enjoy working at the company. I do wish there was more opportunity for growth as I have reached out many times about moving to a department that more closely aligns with my career. We are often told we are on a freeze, however this freeze has been going on for a couple of years.

Review from Customer Support Dept · Posted 7 days ago

I have been here for 8 years and came from the corporate office to the sales office. I have grown by doing so as a woman personally and professionally.

Review from Operations Dept · Posted 8 days ago

Paycom can be a great place to work but they must remember it's greatest asset -- it's employees.

Review from Operations Dept · Posted 10 days ago

My experience overall has been great! I've been challenged in ways that has allowed me to grow as a person and gain new skills. I've also gained great relationships both professionally and personally. I'm looking forward to what's come.

Review from Customer Support Dept · Posted 10 days ago

They seem to really care and put in the effort to get to know me and my goals. Available for me if i need them. Driven and very clear about expectations.

Review from Operations Dept · Posted a day ago

The best thing about my leadership team is they tailor the feedback and trainings for each and every individual on the team. They note our key strengths and weaknesses and help us capitalize on them.

Review from Customer Support Dept · Posted 7 days ago

They congratulate me when I am doing well and coach me to be better when I am not.

Review from Operations Dept · Posted 8 days ago

Support to succeed at my role.

Review from Customer Support Dept · Posted 10 days ago

My leadership team is extremely supportive as I have had many medical issues and a transplant throughout my time at Paycom.

Review from Legal Dept · Posted 15 days ago

I would like the leadership team to be more transparent of where Paycom will be and how the current workforce can be a part of that growth. In recent years, it's become very apparent that the current workforce has little impact to company decisions and that we are irrelevant.

Review from Operations Dept · Posted 10 days ago

A comoany that demans quality service they should provide a quality training and always have the most updated book of procedures. I think if we want to be a high quality costumer service. We should start in our house. Providing what we need to reflect the company engagement with costumer service

Review from Operations Dept · Posted a month ago

Clarity in expectations, transparency in company direction, improvement in interdepartmental processes, and revised metrics to reflect success in initial job responsibilities.

Review from Operations Dept · Posted a month ago

High level leadership feels out of touch with the general workforce, and this has been a growing feeling over the past few years.

Review from Operations Dept

More transparent. Seems to care more about .5 increase in revenue than hundreds if not thousands of jobs.

Review from Operations Dept

i love the $1 medical. i chose this over another company because of that.

Review from Operations Dept · Posted a day ago

$1 medical insurance since I am single

Review from Operations Dept · Posted 8 days ago

$1 health insurance, and the other great health benefits offered.

Review from Customer Support Dept · Posted 10 days ago

The medical benefits!!! I only paid my out-of-pocket amount of $3000 for my $1.6 million heart transplant with our exceptional insurance!! Thank you!!

Review from Legal Dept · Posted 15 days ago

Our provided daily catered meals.

Review from Operations Dept · Posted 16 days ago

A commission or bonus added on to our pay rate. I know other departments are paid a commission/bonus; however we do not receive one.

Review from Customer Support Dept · Posted 7 days ago

Paycom's pay disparity between men, women, and those of the same title is astounding and compounded by the recent company restructuring. There are those that make $20K to $50K more than those with the same seniority, title, background, and experience.

Review from Operations Dept · Posted 10 days ago

I enjoy my work and appreciate the opportunities I've been given. However, I would like to better understand how compensation decisions are made and how I can continue to grow within the organization.

Review from Customer Success Dept

Compensation feels fair with what I was first brought on to do, but aggressively shifting roles and assumption of new responsibilities has resulted not in a reset of the increasing workload, but as a shift of an increased one.

Review from Operations Dept

I believe that the work load is tremendous for NCS. I have watched my team come in early, on weekends, and skip lunches to tend to clients. Working with clients directly is stressful and depending on who your TSR is, you may or may not be doing more work than expected

Review from Operations Dept

I was hired with another person and we balance each other very well and it was very nice to be able to work with someone else at the same time and learn together.

Review from Operations Dept · Posted a day ago

The team has always worked together to promptly answer questions and inquiries. We ensure that we promptly pivot to others needs when the workload becomes intense. The team is very knowledgeable and when needed we can ensure we always get an answer that is required.

Review from Customer Support Dept · Posted 7 days ago

I only have 1 teammate in my office, but I love the whole office in general.

Review from Operations Dept · Posted 8 days ago

The team is always collaborating and showing up for others. Paycom's biggest asset is their people.

Review from Operations Dept · Posted 10 days ago

Genuine, care about your success, make work environment fun.

Review from Customer Support Dept · Posted 10 days ago

Dev is highly regarded and QA is left to have the blame, causing friction on teams.

Review from Business Development Dept

Better diversity and inclusion. very one-sided demographic

Review from Sales Dept

emotional intelligence needs to be grown

Review from Marketing Dept

more time together in person to get to know each other

Review from Sales Dept

Some are not helpful, seem to have the not my problem attitude. Others just want to be the smartest person in the room.

Review from Engineering Dept

I absolutely love the home office and getting lost there, EVERYONE was so friendly and willing to help.

Review from Operations Dept · Posted a day ago

I do enjoy interacting with my coworkers at work as they are all very friendly and wish growth for each other. The benefits are also fantastic.

Review from Customer Support Dept · Posted 7 days ago

The way we continue to grow as a company

Review from Operations Dept · Posted 8 days ago

Paycom has changed drastically in their culture and environment, in a way that it is not authentic nor indicative of the value that I would like to see in it's current hardworking workforce.

Review from Operations Dept · Posted 10 days ago

They want everyone to be successful

Review from Customer Support Dept · Posted 10 days ago

All departments need to move at the same pace. Service and Sales move much faster than the rest of the company.

Great company culture, strong and supportive teams!

Review from Communications Dept

This company needs to move away from the churn and burn method in sales. Working new reps 12 hours without lunch and putting on a lot of pressure is not conducive to mature sales growth. This is too intense, leading to unsympathetic management.

Review from Sales Dept

My interviews were quick and informative. I didn't feel like I was reciting my resume to my interviewer rather they were asking me relevant questions based on my experience.

Review from Marketing Dept

Making candidates do the actual work prior to getting offered.

Review from Sales Dept

Ability to meet with leadership team as well as the sales office. This allowed me to see if it was a culture fit.

Review from Sales Dept

Getting to step in and do the actual job for a morning with a cold call session!

Review from Sales Dept

I was given interesting challenges that lead to a more comprehensive picture of me as a candidate rather than just a resume and HR questions.

Review from Engineering Dept

i love learning new things. never a dull moment. i am still in training but SO excited about all that is available to find information and the variety of companies we will work with.

Review from Operations Dept · Posted a day ago

I really appreciate how my coworkers are always there for one another. I enjoy the friendly, but professional atmosphere that work brings.

Review from Customer Support Dept · Posted 7 days ago

Making money, every time I hit a metric, I am happy with the pay structure

Review from Operations Dept · Posted 8 days ago

Achieving my task (approvals) for my clients.

Review from Customer Support Dept · Posted 10 days ago

My manager and team leader trust me to work without constant supervision and it helps me get the job done.

Review from Legal Dept · Posted 15 days ago

Paycom's lay off culture and I would like to see more stability in the company.

Review from Operations Dept · Posted 10 days ago

I like my team, my supervisor, and the work that I do. I just feel like the ongoing training requirements are not really helpful in helping me be successful in my day to day tasks. I feel like I am constantly worried about getting my PCP trainings in when I should be focused on my clients.

Review from Customer Success Dept · Posted a month ago

Move toward AI usage in operations is bottlenecking improvement in communications and project planning, departments are being trimmed regularly, operation support metrics do not reflect this decrease in support, and several of my colleagues are left wondering what the future of Paycom will be.

Review from Operations Dept · Posted a month ago

Leadership hewed away from being an "employee focused" company, and morale has steadily declined since then. Shifting back to a point where the care is felt from the top down rather than only across would make huge strides.

Review from Operations Dept

My answer is mostly influenced by being new. I don't understand 70% of the things asked of me and training was not very helpful unfortunately. I will hopefully feel differently if and when I have a firmer grasp on my role but currently I am drowning and will be drowning for the foreseeable future

Review from Operations Dept

How advanced the technology is and the strategy for success.

There's endless opportunities for growth.

Review from Finance Dept

The parking situation is terrible and adds so much time to your commute.

Review from Finance Dept