Paycom Leadership Employee Reviews

They have a clear direction and try to communicate changes effectively.

Review from Marketing Dept · Posted 8 days ago

VERY HELPFUL AT ACHEIVING WORK GOALS

Review from Customer Support Dept · Posted 9 days ago

I work within the Benefits department and can not speak more highly of my direct leadership. The trait that shines from my leadership team is their ability to lead by example. I thrive in my workplace by seeing that we are one team working towards a common goal.

Review from Operations Dept · Posted 13 days ago

They are moving towards making tax more streamlined.

Review from Operations Dept · Posted 13 days ago

I love our ability to collaborate on client roadblocks, and being able to ensure customer satisfaction. I can talk to my leaders about a client escalation or ideas to take my wife for dinner. My leadership team truly cares about me!

Review from Customer Success Dept · Posted 13 days ago

I could not say enough good things about my leader Blair Ward. Blair is an outstanding example of a leader and is not afraid to work hard alongside us. She goes above and beyond to make her people feel loved, empowered, and equipped to do our jobs well.

Review from Sales Dept · Posted 14 days ago

What I value most about our leadership team is how well they keep us informed and connected through our quarterly meetings. These updates do a great job of bridging gaps and ensuring everyone stays aligned on company goals.

Review from Engineering Dept · Posted 23 days ago

They seem to do what they think is best to keep the company moving in the right direction.

Review from Customer Support Dept · Posted a month ago

They are available to talk about anything needed and they help whenever needed. My leaders are all very approachable and easy to go to when needed.

Review from Operations Dept · Posted a month ago

They listen when we have suggestions.

Review from Finance Dept · Posted a month ago

Definitely appreciate the time taken to open up to questions from employees.

Review from Customer Success Dept

Good at fostering a sense of community and teamwork

Review from Operations Dept

I love the fact that they always ask if anything is needed from them. Previous employment experience with leadership, they tend to only dictate what needs to be done without concern of if we have all of the tools to get the job done.

Review from Operations Dept

I enjoy how everyone is in it together. Everyone knows or is learning how to do the job.

Review from Operations Dept

I love how interactive my leadership team is! I've worked for other companies that most leaders do not even know your name after years of service but that is not the case here. I enjoy how personable everyone in our department is.

Review from Operations Dept

How close we are about our work and personal lives. It really seems like they care for you not only as a coworker but also as a person.

Review from Operations Dept

I love knowing that my direct leadership sees me as a person rather than just an employee! To know that I have the ability to connect with leadership makes me feel like we're a true team and I am extremely grateful for this. It's a huge component in my daily motivation and keeps me energized!

Review from Operations Dept

Their investment in team members and improving our processes by looking to us.

Review from Operations Dept

The open and supportive relationships I have with leadership fosters transparent communication and collaboration. This encourages me to confidently present ideas, identify opportunities for process optimization, and contribute to continuous improvement efforts that make our work more effective.

Review from Customer Support Dept

Our ability to come together and support one another when it's needed most.

Review from Operations Dept

I would like the leadership team to be more transparent of where Paycom will be and how the current workforce can be a part of that growth. In recent years, it's become very apparent that the current workforce has little impact to company decisions and that we are irrelevant.

Review from Operations Dept

A comoany that demans quality service they should provide a quality training and always have the most updated book of procedures. I think if we want to be a high quality costumer service. We should start in our house. Providing what we need to reflect the company engagement with costumer service

Review from Operations Dept

Clarity in expectations, transparency in company direction, improvement in interdepartmental processes, and revised metrics to reflect success in initial job responsibilities.

Review from Operations Dept

High level leadership feels out of touch with the general workforce, and this has been a growing feeling over the past few years.

Review from Operations Dept

More transparent. Seems to care more about .5 increase in revenue than hundreds if not thousands of jobs.

Review from Operations Dept

Understanding work/life balance and attainable workloads.

Review from Marketing Dept

Communication has always been an issue. Once an entire job site department was laid off and there were still no answers to comfort or retain others, I think a lot of people lost trust in current leadership.

Review from Operations Dept

Valuing the work that operations employees do, it has been over a year of cuts of perks and benefits with only an increased workload to show for it. It is extremely difficult to be motivated for a workplace that continuously asks for more while offering less.

Review from Operations Dept

stick to a clear vision of the future and goals that the business is moving towards. Often, goals and expectations are changing weekly that do not allow employees to set goals for themselves and achieve those goals. Promotions have been on hold for 7 month and not allowing my growth to happen

Review from Product Dept

Immediate supervisor is great, but above that, there is no humanity or personal involvement. There is not proper project planning, and processes can be better to mitigate bottlenecks and stress. Feedback processes need to be implemented and more transparency needs to be practiced.

Review from Engineering Dept

If there could be any kind of structure in place or boxes that need to be checked before big moves that completely change people's lives. I know this can be what's best for the company, but what about the employee's day to day lives that depend on leaderships knowledge.

Review from Operations Dept

Theres a strong emphasis on output, and not one on the quality of work. There is no consistency, guidance, documentation, code is not scalable, there is no structure or organization. The company will likely collapse in the next 5 years. We need to pause and fix what is there before scaling further

Review from Engineering Dept

Listening to client and front line feedback

Review from Sales Dept

Retention and building knowledge with way better training.

Review from Sales Dept

casting vision, getting buy in, giving autonomy, reading the room, growing and developing people

Review from Marketing Dept

Better pay for engineers who have been at the company for a few years. More flexibility in work schedules with more options for remote work. The food quality is atrocious, so better quality meals even if that means increasing its cost by a bit.

Review from Engineering Dept

approval of PO's is a huge set back in a company that is growing very fast. If leadership does not make it a priority to approve or deny it as fast as possible it causes work to backup and me on hold.

Review from IT Dept

Alignment of KPIs and how we measure success. Partnering with counterparts in Dev/QA can be a huge challenge. Ops is held accountable to strict deadlines and customer delivery whereas it seems Dev/QA can move dates constantly and not put the customer first. Concerned how their success is measured.

Review from Operations Dept

The Paycom culture, specifically sales culture, is 100% focused on making money and getting rich. Higher ups and trainers flaunt a flashy lifestyle and expect newbies to work to the bone. It is incredibly superficial and unkind in nature.

Review from Sales Dept