TP Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept · Posted a day ago
Review from Customer Success Dept · Posted 5 days ago
Overall good experience and hoping they will continue the way they handle people.
Review from Customer Success Dept · Posted 6 days ago
Review from Customer Success Dept · Posted 11 days ago
Great and a positive environment for a newbie like me that would help my success
Review from Customer Success Dept · Posted a month ago
What do you like best about the leadership team?
Welcoming industry and very professiona.
Review from Customer Success Dept · Posted 5 days ago
They understand us very well.
Review from Customer Success Dept · Posted 6 days ago
Being fit with other people and makes fun to people
Review from Customer Success Dept · Posted 11 days ago
lead with positivity that would help the team to have motivation
Review from Customer Success Dept · Posted a month ago
Being understanding to the employees
Review from Customer Success Dept · Posted a day ago
What does the leadership team need to get better at?
Really bad leadership. Sad that i wasted time
Review from Customer Success Dept
Really bad leadership and they dont let the agents know the updates
Review from Customer Success Dept
leadership and training team needs more training regards to specific account training and on how to be professional in any circumstances , as an observation , operation teams doesn't have agenda regards with quality training they rely on the US trainers which doesn't have any agenda as well.
Review from Customer Success Dept
There is no longer a human touch in the management compared to when I started. It seems now that everything is about profit
Review from Customer Success Dept
Work on the communication towards the the employees
Review from Customer Success Dept
What is the best part about your compensation package?
Health insurance, allowances, basic pay itself
Review from Customer Success Dept · Posted a day ago
Insurance and allowances, incentives in general.
Review from Customer Success Dept · Posted 5 days ago
The account incentive. I hope they will increase the basic salary in the future.
Review from Customer Success Dept · Posted 6 days ago
The allowance and the rice
Review from Customer Success Dept · Posted 11 days ago
It is fair for everyone
Review from Customer Success Dept · Posted a month ago
Why do you feel undervalued and what would make you feel better about your compensation?
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Review from Customer Success Dept
An additional increase in salary to operations would help being paid enough to what we've worked on and to all the tasks being done, Additional incentives & benefits would be great too.
Review from Customer Success Dept
The compensation and benefits should be fair to everybody and provide some other chances.
Review from Customer Success Dept
Better compensation pakage like travel allowance clothing allowance and client premium
Review from Customer Success Dept
There is a pay issue where the remaining days of my time was not credited on my pay.
Review from Customer Success Dept
What are some of the best things about your team?
Very friendly and cooperative on our traning
Review from Customer Success Dept · Posted 5 days ago
We get along each other.
Review from Customer Success Dept · Posted 6 days ago
Being funny and enjoyable and kind
Review from Customer Success Dept · Posted 11 days ago
They are fun to be with
Review from Customer Success Dept · Posted a month ago
They are respectful and accommodating
Review from Customer Success Dept · Posted a day ago
What do your coworkers need to improve and how could you work together better?
We are trying to survive but not live
Review from Customer Success Dept
nothing they are just working why would they need to improve
Review from Customer Success Dept
Tools are not good old PC how can you work properly no incentive at all always delayed so terrible.
Review from Customer Success Dept
they dont like each other and keep making bad comments about one another and is not a good working environment
Review from Customer Success Dept
Just treat fair.. Theres no under estimate the capability of the person.
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
About the core values and vision
Review from Customer Success Dept · Posted a day ago
Very professional while also managing to be very friend and welcoming. Always prioritizing a warm welcome and considering us as fellow proffesional employees.
Review from Customer Success Dept · Posted 5 days ago
Friendly and they value equality.
Review from Customer Success Dept · Posted 6 days ago
Being fit about the team and being kind to everyone
Review from Customer Success Dept · Posted 11 days ago
It is good and suitable for everyone
Review from Customer Success Dept · Posted a month ago
What needs to change to make the company culture better?
Less angry leaders and not shouting always
Review from Customer Success Dept
the admins need to have a programs for agents to have them feel appreciated, they must create a monthly program or weekly program, already 3 years have passed with the last raffle for agents.
Review from Customer Success Dept
Things should be balanced. It is understandable that this is a business and needs to profit but it does not mean that employees wellbeing are neglected because of this.
Review from Customer Success Dept
Everything needs to be change!!!
Review from Customer Success Dept
Talk to the employees and see what they what and what they need to make the place better
Review from Customer Success Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
The job and also the income generated
Review from Customer Success Dept · Posted a day ago
Being able to learn many things while having the most joy at the same time.
Review from Customer Success Dept · Posted 5 days ago
To be honest its the salary and my friendly colleagues.
Review from Customer Success Dept · Posted 6 days ago
Being together with my co workers
Review from Customer Success Dept · Posted 11 days ago
My team and the success i could have
Review from Customer Success Dept · Posted a month ago
What's going wrong and how can it be improved?
. . . . .
Review from Customer Success Dept
Bad it will be best if they can incorporate a work life balance
Review from Customer Success Dept
The team leaders doesnt coach the representative especially judiel
Review from Customer Success Dept
additional compensation will do and bonuses. activities for agents that can make them happy and will fell appreciated in the company like grocery cheques or package. admins will always answer that it will depend on the account. but clients are paying the company . company should be working on this.
Review from Customer Success Dept
With all of the negative things that happened in less than a year. The company culture plummets drastically. If there solution is to pay employees less or force tenured employees to leave their post for a better opportunity and hire newbies that they can pay less, then is is a problem
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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