TP Employee Reviews
Out of 86861 TP employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping TP improve their work culture. The Customer Support team, with 98% positive reviews, reports the best experience at TP compared to all other departments at the company. The Admin team offered the most constructive feedback, with 12% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Operations Dept · Posted 7 hours ago
Review from Customer Support Dept · Posted 8 hours ago
Overall experience is excellent and I feel good joining my team.
Review from Customer Support Dept · Posted 15 hours ago
Review from Customer Support Dept · Posted 15 hours ago
Overall, working at TP provides a positive and active lifestyle routine for my daily work schedule.
Review from Customer Support Dept · Posted 15 hours ago
What do you like best about the leadership team?
our leadership team is supportive and helpful. They guide us, listen to our concerns, and encourage us to do better. They also value teamwork and respect everyone.
Review from Operations Dept · Posted 7 hours ago
Very understandable and accurate, lot of fun and learning.
Review from Customer Support Dept · Posted 8 hours ago
Being approachable and friendly, easy to get along
Review from Sales Dept · Posted 13 hours ago
They make sure you feel welcome and they make sure that you are invested on the discussion.
Review from Customer Support Dept · Posted 15 hours ago
What I like most they're welcoming and pro employee.
Review from Customer Support Dept · Posted 15 hours ago
What does the leadership team need to get better at?
To retain you posistion as a non-voice account agent
Review from Customer Support Dept
Acknowledging everyday efforts, not just callouts.
Review from Operations Dept
Manager should not pass their task to us same as with supervisors. Managers manager should not toleratetheir behavior when it comes to deliverables, attendance, etc. Avoid blaming subordinates for uncleared task and insturctions when in the first place there's no clear communication and instructions
Review from Customer Success Dept
Deeper understanding on what the employees actually needs?
Review from HR Dept
En diferentes procesos y manejos asi como en la comunicaci
Review from HR Dept
What is the best part about your compensation package?
The best part of my compensation package is having a fair salary and good benefits. I appreciate what the company provides because it helps me and my family."
Review from Operations Dept · Posted 7 hours ago
The benits and compensation, insurance and care
Review from Customer Support Dept · Posted 8 hours ago
The basic pay and allowance.
Review from Customer Support Dept · Posted 15 hours ago
The best part of my package is the allowances
Review from Customer Support Dept · Posted 15 hours ago
I personally think that the compensation package is fair enough but the part that I like the most is the included benefits especially the sign on bonus.
Review from Customer Support Dept · Posted 15 hours ago
Why do you feel undervalued and what would make you feel better about your compensation?
Answering calls from customers is frustrating and you have to put an effort to make them understand in a way you are patient and keeping ut calm to run your conversation smoothly
Review from Customer Support Dept · Posted a day ago
Salary must based on employee experience
Review from Customer Support Dept · Posted a day ago
compensate more and give more benefits or bonuses
Review from Customer Support Dept · Posted 2 days ago
Base pay is too low even from my previous job and despite my experience
Review from Customer Support Dept · Posted 8 days ago
I have almost 10 years of BPO experience however my salary package is just the same with my colleagues with less or no bpo experience.
Review from Customer Support Dept · Posted 8 days ago
What are some of the best things about your team?
The best things about my team are teamwork, cooperation, and support. Everyone is willing to help each other, share ideas, and work together to achieve our goals. We also respect one another and maintain a positive working environment
Review from Operations Dept · Posted 7 hours ago
Teamwork, fun and friendly,nice environment
Review from Customer Support Dept · Posted 8 hours ago
The team is fun, engaging and friendly.
Review from Customer Support Dept · Posted 15 hours ago
The best things about the team are they're supportive.
Review from Customer Support Dept · Posted 15 hours ago
I love how the team creates a friendly and safe environment for work where we can learn and have fun at the same time.
Review from Customer Support Dept · Posted 15 hours ago
What do your coworkers need to improve and how could you work together better?
i honestly have no idea
Review from Finance Dept · Posted 9 days ago
They need to be considerate
Review from Finance Dept
ALL GOODS ALL GOODS ALL GOODS ALL GOODS ALL GOODS ALL GOODS ALL GOODS
Review from Customer Success Dept
a good salary increase would definitely make me and my coworkers improve a lot and make us work together better.
Review from IT Dept
I'm neutral regarding this matter.
Review from IT Dept
What is most positive about the culture and environment at your company?
like that our company has a friendly and supportive environment. Everyone respects each other, works as a team, and helps one another. It makes me feel comfortable and motivated to do my best at work.
Review from Operations Dept · Posted 7 hours ago
The instructors, the employee and management
Review from Customer Support Dept · Posted 8 hours ago
The most positive culture of the company is making sure everyon is welcome.
Review from Customer Support Dept · Posted 15 hours ago
The environment is very conducive for learning.
Review from Customer Support Dept · Posted 15 hours ago
The most positive thing about our work environment is the people that completes it.
Review from Customer Support Dept · Posted 15 hours ago
What needs to change to make the company culture better?
The people that’s working with
Review from Customer Support Dept · Posted 8 days ago
Hire better people (not part timers) so that they will work better and stay forever
Review from Operations Dept
Entender que todos los colaboradores, sin importar el cargo, son personas
Review from HR Dept
Provide more nap rooms and pantry
Review from Finance Dept
I dont know, Im not yet tenured so I cant say it yet
Review from Customer Support Dept
What did you like most about the interview process?
It was relaxed and conversational
Review from HR Dept · See TP's Response
the account validation process and the mock call
That it was transparent and had the chance to understand my future work
Review from Operations Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of TP yet.
Be the first to contribute a review.
What makes you most happy at work?
I am happy at work when I have a good team, receive support from my colleagues, and learn new things. I also feel fulfilled when I do my job well and achieve my targets
Review from Operations Dept · Posted 7 hours ago
Learning, meeting new people and culture of the company
Review from Customer Support Dept · Posted 8 hours ago
Knowing that there's an opportunity to grow.
Review from Customer Support Dept · Posted 15 hours ago
what makes me happy at work are my compensation.
Review from Customer Support Dept · Posted 15 hours ago
Being able to learn, help people, and have fun all at the same time.
Review from Customer Support Dept · Posted 15 hours ago
What's going wrong and how can it be improved?
Bonuses, incentives, salary, events like battle of the bands
Review from Customer Support Dept
Personal matter. They should put the non voice agents to non voice accounts
Review from Customer Support Dept
Inconsistent incentive allocation. At times, two Team Leads from our LOB receive incentives, while in other instances, only one is recognized.
Review from Operations Dept
Fair treatment in all lob
Review from Operations Dept
increase in salary and better management and to have a better view on promotion
Review from Customer Success Dept
What do you like best about your company?
peaceful environment. good offers, great people
What would you most like to see improved at your company?
there's no much more to improve. everything is understandable