TP Employee Reviews
Out of 84059 TP employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping TP improve their work culture. The Customer Support team, with 98% positive reviews, reports the best experience at TP compared to all other departments at the company. The Admin team offered the most constructive feedback, with 12% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
The company prioritizes the security and safety of the employee with proper compensation.
Review from Customer Support Dept · Posted 3 days ago
Review from Customer Support Dept · Posted 3 days ago
Review from Customer Success Dept · Posted 3 days ago
Review from Customer Support Dept · Posted 2 hours ago
What do you like best about the leadership team?
They are doing great in their job
Review from Finance Dept · Posted a day ago
The leadership team are engaging and supportive.
Review from Customer Support Dept · Posted 3 days ago
It?
Review from Customer Success Dept · Posted 3 days ago
Guide us and help us to gain new knowledge
Review from Customer Support Dept · Posted 3 days ago
More growth opportunities, build vertical. Not horizontal
Review from Customer Support Dept · Posted 2 hours ago
What does the leadership team need to get better at?
Acknowledging everyday efforts, not just callouts.
Review from Operations Dept
Manager should not pass their task to us same as with supervisors. Managers manager should not toleratetheir behavior when it comes to deliverables, attendance, etc. Avoid blaming subordinates for uncleared task and insturctions when in the first place there's no clear communication and instructions
Review from Customer Success Dept
Deeper understanding on what the employees actually needs?
Review from HR Dept
En diferentes procesos y manejos asi como en la comunicaci
Review from HR Dept
Communication and get proper instructions
Review from Customer Support Dept
What is the best part about your compensation package?
The package somehow helps, although more compensation is warmly welcomed
Review from Customer Support Dept · Posted 2 hours ago
Maybe the sign on bonus
Review from Finance Dept · Posted a day ago
The incentive and bonuses especially during holidays
Review from Customer Support Dept · Posted 3 days ago
It?
Review from Customer Success Dept · Posted 3 days ago
I can help my family to pay some bills
Review from Customer Support Dept · Posted 3 days ago
Why do you feel undervalued and what would make you feel better about your compensation?
Additional compensation for BPO experience
Review from Operations Dept · Posted 3 days ago
High performers receive the same pay as underperforming peers and to make feel better Fair compensation requires matching numbers with clear, transparent communication and structure.
Review from Customer Support Dept · Posted 4 days ago
Base on our economics right now the value of the offer is way not fair to the needs and wants but for the sake of the income rather than nothing I grabbed it.
Review from Customer Support Dept · Posted 4 days ago
More incentives based on performance
Review from Customer Support Dept · Posted 4 days ago
It's better to give acknowledgement to those who have a legit experience
Review from Customer Support Dept · Posted 4 days ago
What are some of the best things about your team?
Has a wide range of expetise
Review from Customer Support Dept · Posted 2 hours ago
They are approachable and fun to be with
Review from Finance Dept · Posted a day ago
They are cooperative and very active.
Review from Customer Support Dept · Posted 3 days ago
They are fun too and engaging
Review from Customer Success Dept · Posted 3 days ago
Helping each other and supporting each other
Review from Customer Support Dept · Posted 3 days ago
What do your coworkers need to improve and how could you work together better?
They need to be considerate
Review from Finance Dept · Posted 25 days ago
ALL GOODS ALL GOODS ALL GOODS ALL GOODS ALL GOODS ALL GOODS ALL GOODS
Review from Customer Success Dept · Posted a month ago
a good salary increase would definitely make me and my coworkers improve a lot and make us work together better.
Review from IT Dept
I'm neutral regarding this matter.
Review from IT Dept
no existe motivacion dentro del area
Review from HR Dept
What is most positive about the culture and environment at your company?
They prioritize Work Life Balance
Review from Finance Dept · Posted a day ago
The engagements that the FUN committee provide.
Review from Customer Support Dept · Posted 3 days ago
The positive about the company is they will have some activities not to burnout the agent
Review from Customer Support Dept · Posted 3 days ago
the engagement team are very friendly and they know how to interact with people
Review from Customer Success Dept · Posted 3 days ago
The company tries to make work environment as fun as possible
Review from Customer Support Dept · Posted 2 hours ago
What needs to change to make the company culture better?
Hire better people (not part timers) so that they will work better and stay forever
Review from Operations Dept
Entender que todos los colaboradores, sin importar el cargo, son personas
Review from HR Dept
Provide more nap rooms and pantry
Review from Finance Dept
I dont know, Im not yet tenured so I cant say it yet
Review from Customer Support Dept
More engagement and incentives to make employees motivated.
Review from Operations Dept
What did you like most about the interview process?
It was relaxed and conversational
Review from HR Dept · See TP's Response
the account validation process and the mock call
That it was transparent and had the chance to understand my future work
Review from Operations Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of TP yet.
Be the first to contribute a review.
What makes you most happy at work?
When the work is productive and the environment is none toxic
Review from Customer Support Dept · Posted 2 hours ago
The people and the compensation
Review from Finance Dept · Posted a day ago
One is the the compensation and the other is my team.
Review from Customer Support Dept · Posted 3 days ago
To gain friends and also have more knowledge
Review from Customer Support Dept · Posted 3 days ago
when i make sure that I addressed the customers concerns
Review from Customer Success Dept · Posted 3 days ago
What's going wrong and how can it be improved?
Inconsistent incentive allocation. At times, two Team Leads from our LOB receive incentives, while in other instances, only one is recognized.
Review from Operations Dept · Posted 20 days ago
Fair treatment in all lob
Review from Operations Dept
increase in salary and better management and to have a better view on promotion
Review from Customer Success Dept
Less perks, not enough basic salary due to taxes, high demand, and increased basic commodities
Review from Customer Success Dept
Again, a competitive salary and compensation. it would improve when it's done.
Review from IT Dept
What do you like best about your company?
peaceful environment. good offers, great people
What would you most like to see improved at your company?
there's no much more to improve. everything is understandable