TP Leadership Employee Reviews
What do you like best about the leadership team?
The trainor is very accommodating, friendly and teaches us well .
Review from Customer Support Dept · Posted 10 hours ago
Their eagerness to share their knowledge and skills.
Review from Customer Support Dept · Posted a day ago
I appreciate their clear communication, supportive approach, and focus on employee growth.
Review from Operations Dept · Posted a day ago
What I like best about the leadership team is their open communication and willingness to support employees' growth and success.
Review from Customer Support Dept · Posted a day ago
I like the leadership team because they provide clear direction, support employee growth, and encourage a positive work environment.
Review from Customer Support Dept · Posted a day ago
They make everyone feel like they are part of the family
Review from Customer Support Dept · Posted a day ago
They really care about their people.
Review from Customer Support Dept · Posted a day ago
They are open to any opinion given by the employees. No judgement at all.
Review from Customer Support Dept · Posted a day ago
What I like the best is how approachable the leadership team is.
Review from Customer Support Dept · Posted a day ago
He’s easy going, entertaining yet knowledgea
Review from Product Dept · Posted a day ago
They really do prepare us to become the best.
Review from Customer Support Dept · Posted a day ago
friendly, enthusiastic, respectful, and upbeat.
Review from Customer Support Dept · Posted a day ago
Being understanding to the employees
Review from Customer Success Dept · Posted a day ago
All of it is amazing
Review from Engineering Dept · Posted a day ago
It helps me grow not just personally but also professionally
Review from Customer Support Dept · Posted 2 days ago
The leadership team is very approachable and easy to talk with with. They are very handy with their teams.
Review from Customer Support Dept · Posted 2 days ago
They manage us very well. They treated us with a good care. Very informative when teaching us newbies.
Review from Customer Support Dept · Posted a day ago
Open, trustworthy, dedicated, loyal and knowledgeable
Review from Customer Support Dept · Posted a day ago
They are proactive to us trainee and tried their best in giving us knowledge.
Review from Customer Support Dept · Posted a day ago
Keen to details and focus on improvement
Review from Customer Support Dept · Posted a day ago
What does the leadership team need to get better at?
Communication and get proper instructions
Review from Customer Support Dept
Then need URGENTLY to meet and know better their operations people and lower teams. It's easy to point someone without knowing the context or the enormous efforts on keeping the operations team together. Personally, they have NEVER step on their operations floors, or i have never seen them there.
Review from HR Dept
To be more considerable with the employee with special needs. And manage the workload according to bandwith
Review from Admin Dept
Need to care about people's financial goal
Review from Operations Dept
Be transparent when it comes to salary increase, incentive crediting and should be responsive not just because it should be but genuinely
Review from Operations Dept
Better option to improve our compensation.
Review from Operations Dept
provide allowance to support groups, e.g. rice, meals, transpo. provide xmas gifts so that employees could bring something for their families, e.g. ham, xmas baskets increase the salary of customer experts. 16k-18k is the salary a decade ago. re-evaluate the annual increase rating. 2%-6% is very low
Review from Operations Dept
Think of the employees welfare more and listen to their feedback.
Review from Operations Dept
En todo, hasta en la forma de hablar, como gestionan las solicitudes, el no estra presentes, en poner peros para todo
Review from Admin Dept
Better at understanding and identifying why an employee who stays in the company for couple of year decided to leave.
Review from Customer Support Dept
Considero importante el que se afiance la filosofía de trabajo con y para personas, pues los líderes superiores se mantienen completamente al margen de las necesidades de las operaciones y las personas.. lo cual no veo correct
Review from Operations Dept
they need to value their employees specially when the agents are not feeling well or sick.
Review from Customer Support Dept
fair incentives especially to the tenured agents
Review from Customer Support Dept
please take care of your tenure agents who still have low basic income its unfair from the newly hire that was signed from other account wo has high basic salary
Review from Operations Dept
The trainer should be patient and care to the teams
Review from Operations Dept
Improve her communication skills, always guide the correct instructions and follow up as soon as possible
Review from Operations Dept
Should communicate with their employees.
Review from Finance Dept
They need to listen to the employees needs
Review from Operations Dept
Increase the salary in TP Bacolod
Review from Customer Support Dept
assisting their agents better especially new hires
Review from Business Development Dept