TP Leadership Employee Reviews
What do you like best about the leadership team?
our leadership team is supportive and helpful. They guide us, listen to our concerns, and encourage us to do better. They also value teamwork and respect everyone.
Review from Operations Dept · Posted 3 days ago
Very understandable and accurate, lot of fun and learning.
Review from Customer Support Dept · Posted 3 days ago
Being approachable and friendly, easy to get along
Review from Sales Dept · Posted 4 days ago
They make sure you feel welcome and they make sure that you are invested on the discussion.
Review from Customer Support Dept · Posted 4 days ago
What I like most they're welcoming and pro employee.
Review from Customer Support Dept · Posted 4 days ago
What I like the most is their professionalism with handling the team and also very considerate and understanding at the same time.
Review from Customer Support Dept · Posted 4 days ago
Great leadership style and friendly to all.
Review from Customer Support Dept · Posted 4 days ago
taking care of their employees
Review from Customer Support Dept · Posted 4 days ago
very good and nice and great!
Review from Customer Support Dept · Posted 4 days ago
They are welcoming and very understanding.
Review from Customer Support Dept · Posted 4 days ago
All of them very approachable
Review from Sales Dept · Posted 4 days ago
They are supportive, leading and cares about us.
Review from Customer Support Dept · Posted 4 days ago
They are nice and do thier job repectively.
Review from Operations Dept · Posted 4 days ago
I like everything they are doing right now. Keep it up.
Review from Operations Dept · Posted 4 days ago
They are easy do deal with and very understanding.
Review from Customer Support Dept · Posted 4 days ago
helping one another , uphold the team
Review from Customer Success Dept · Posted 4 days ago
Nice, approcable, friendly and easy
Review from Customer Support Dept · Posted 4 days ago
Approachable and easy to socialize with
Review from Customer Support Dept · Posted 4 days ago
my trainer, May is approachable and friendly.
Review from Operations Dept · Posted 4 days ago
They are great and wonderful
Review from Customer Support Dept · Posted 4 days ago
What does the leadership team need to get better at?
To retain you posistion as a non-voice account agent
Review from Customer Support Dept
Acknowledging everyday efforts, not just callouts.
Review from Operations Dept
Manager should not pass their task to us same as with supervisors. Managers manager should not toleratetheir behavior when it comes to deliverables, attendance, etc. Avoid blaming subordinates for uncleared task and insturctions when in the first place there's no clear communication and instructions
Review from Customer Success Dept
Deeper understanding on what the employees actually needs?
Review from HR Dept
En diferentes procesos y manejos asi como en la comunicaci
Review from HR Dept
Communication and get proper instructions
Review from Customer Support Dept
Then need URGENTLY to meet and know better their operations people and lower teams. It's easy to point someone without knowing the context or the enormous efforts on keeping the operations team together. Personally, they have NEVER step on their operations floors, or i have never seen them there.
Review from HR Dept
To be more considerable with the employee with special needs. And manage the workload according to bandwith
Review from Admin Dept
Need to care about people's financial goal
Review from Operations Dept
Be transparent when it comes to salary increase, incentive crediting and should be responsive not just because it should be but genuinely
Review from Operations Dept
Better option to improve our compensation.
Review from Operations Dept
provide allowance to support groups, e.g. rice, meals, transpo. provide xmas gifts so that employees could bring something for their families, e.g. ham, xmas baskets increase the salary of customer experts. 16k-18k is the salary a decade ago. re-evaluate the annual increase rating. 2%-6% is very low
Review from Operations Dept
Think of the employees welfare more and listen to their feedback.
Review from Operations Dept
En todo, hasta en la forma de hablar, como gestionan las solicitudes, el no estra presentes, en poner peros para todo
Review from Admin Dept
Better at understanding and identifying why an employee who stays in the company for couple of year decided to leave.
Review from Customer Support Dept
Considero importante el que se afiance la filosofía de trabajo con y para personas, pues los líderes superiores se mantienen completamente al margen de las necesidades de las operaciones y las personas.. lo cual no veo correct
Review from Operations Dept
they need to value their employees specially when the agents are not feeling well or sick.
Review from Customer Support Dept
fair incentives especially to the tenured agents
Review from Customer Support Dept
please take care of your tenure agents who still have low basic income its unfair from the newly hire that was signed from other account wo has high basic salary
Review from Operations Dept
The trainer should be patient and care to the teams
Review from Operations Dept