TP Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept · Posted 5 days ago
Review from Customer Success Dept · Posted 6 days ago
Review from Customer Success Dept · Posted 6 days ago
Review from Customer Success Dept · Posted 6 days ago
It was amazing and I'm thankful for being part of the TP Family.
Review from Customer Success Dept · Posted 13 days ago
What do you like best about the leadership team?
What I appreciate most about a leadership team is clear communication and accountability
Review from Customer Success Dept · Posted 5 days ago
when our leader guide us to perform and work as a team
Review from Customer Success Dept · Posted 6 days ago
They?
Review from Customer Success Dept · Posted 6 days ago
We showed Teamwork during our training
Review from Customer Success Dept · Posted 6 days ago
The management and the way they assisted and helps us to grow.
Review from Customer Success Dept · Posted 13 days ago
What does the leadership team need to get better at?
Really bad leadership. Sad that i wasted time
Review from Customer Success Dept
Really bad leadership and they dont let the agents know the updates
Review from Customer Success Dept
leadership and training team needs more training regards to specific account training and on how to be professional in any circumstances , as an observation , operation teams doesn't have agenda regards with quality training they rely on the US trainers which doesn't have any agenda as well.
Review from Customer Success Dept
There is no longer a human touch in the management compared to when I started. It seems now that everything is about profit
Review from Customer Success Dept
Work on the communication towards the the employees
Review from Customer Success Dept
What is the best part about your compensation package?
The best part of the compensation package is the overall balance between salary, benefits, and opportunities for growth.
Review from Customer Success Dept · Posted 5 days ago
about the incentives and the referrals
Review from Customer Success Dept · Posted 6 days ago
I like the twenty percent night differencial
Review from Customer Success Dept · Posted 6 days ago
The HMO and the account allowance
Review from Customer Success Dept · Posted 6 days ago
The allowance and the basic salary
Review from Customer Success Dept · Posted 13 days ago
Why do you feel undervalued and what would make you feel better about your compensation?
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Review from Customer Success Dept
An additional increase in salary to operations would help being paid enough to what we've worked on and to all the tasks being done, Additional incentives & benefits would be great too.
Review from Customer Success Dept
The compensation and benefits should be fair to everybody and provide some other chances.
Review from Customer Success Dept
Better compensation pakage like travel allowance clothing allowance and client premium
Review from Customer Success Dept
There is a pay issue where the remaining days of my time was not credited on my pay.
Review from Customer Success Dept
What are some of the best things about your team?
They're fun, approachable and work as one.
Review from Customer Success Dept · Posted 5 days ago
when they help or giving attributes to the team
Review from Customer Success Dept · Posted 6 days ago
Very friendly and easy to bond with
Review from Customer Success Dept · Posted 6 days ago
Teamwork, dedication and Unity and collaboration
Review from Customer Success Dept · Posted 6 days ago
We have different ideas and we always come up with the best one.
Review from Customer Success Dept · Posted 13 days ago
What do your coworkers need to improve and how could you work together better?
We are trying to survive but not live
Review from Customer Success Dept
nothing they are just working why would they need to improve
Review from Customer Success Dept
Tools are not good old PC how can you work properly no incentive at all always delayed so terrible.
Review from Customer Success Dept
they dont like each other and keep making bad comments about one another and is not a good working environment
Review from Customer Success Dept
Just treat fair.. Theres no under estimate the capability of the person.
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
The most positive aspect of the company culture is the collaborative and supportive environment.
Review from Customer Success Dept · Posted 5 days ago
in this company have different kinds of cultures, some are deaf, some are hearing, it shows this company is a positive company and showing no to underestimate every employee here.
Review from Customer Success Dept · Posted 6 days ago
The trainers and my co workers we uplift each other help each other
Review from Customer Success Dept · Posted 6 days ago
Its giving peaceful yet clean
Review from Customer Success Dept · Posted 6 days ago
The place, Management and the teammates
Review from Customer Success Dept · Posted 13 days ago
What needs to change to make the company culture better?
Less angry leaders and not shouting always
Review from Customer Success Dept
the admins need to have a programs for agents to have them feel appreciated, they must create a monthly program or weekly program, already 3 years have passed with the last raffle for agents.
Review from Customer Success Dept
Things should be balanced. It is understandable that this is a business and needs to profit but it does not mean that employees wellbeing are neglected because of this.
Review from Customer Success Dept
Everything needs to be change!!!
Review from Customer Success Dept
Talk to the employees and see what they what and what they need to make the place better
Review from Customer Success Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
The good environment, nice people and accessible location.
Review from Customer Success Dept · Posted 5 days ago
what makes me happy when i met my co-employee every day and also my TL Trainor and supervisor
Review from Customer Success Dept · Posted 6 days ago
Excellent trainers and co-workers for being helpful to me all the time
Review from Customer Success Dept · Posted 6 days ago
Salary of course and my friends
Review from Customer Success Dept · Posted 6 days ago
Getting new informations and ideas
Review from Customer Success Dept · Posted 13 days ago
What's going wrong and how can it be improved?
. . . . .
Review from Customer Success Dept · Posted 13 days ago
Bad it will be best if they can incorporate a work life balance
Review from Customer Success Dept
The team leaders doesnt coach the representative especially judiel
Review from Customer Success Dept
additional compensation will do and bonuses. activities for agents that can make them happy and will fell appreciated in the company like grocery cheques or package. admins will always answer that it will depend on the account. but clients are paying the company . company should be working on this.
Review from Customer Success Dept
With all of the negative things that happened in less than a year. The company culture plummets drastically. If there solution is to pay employees less or force tenured employees to leave their post for a better opportunity and hire newbies that they can pay less, then is is a problem
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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