TP Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept · Posted 16 hours ago
It is a wonderful experience since i was able to learn and grow with the new emvironment
Review from Customer Success Dept · Posted a day ago
My overall experience at the company is one of great opportunities.
Review from Customer Success Dept · Posted 2 days ago
Review from Customer Success Dept · Posted 8 days ago
Review from Customer Success Dept · Posted 8 days ago
What do you like best about the leadership team?
helping one another , uphold the team
Review from Customer Success Dept · Posted 16 hours ago
Gives opportunity to learn and shares their experiences to help us grow.
Review from Customer Success Dept · Posted a day ago
The leadership team is very good.
Review from Customer Success Dept · Posted 2 days ago
Easy to get along with
Review from Customer Success Dept · Posted 8 days ago
accomodating and also respectful to each other
Review from Customer Success Dept · Posted 8 days ago
What does the leadership team need to get better at?
Manager should not pass their task to us same as with supervisors. Managers manager should not toleratetheir behavior when it comes to deliverables, attendance, etc. Avoid blaming subordinates for uncleared task and insturctions when in the first place there's no clear communication and instructions
Review from Customer Success Dept
Really bad leadership. Sad that i wasted time
Review from Customer Success Dept
Really bad leadership and they dont let the agents know the updates
Review from Customer Success Dept
leadership and training team needs more training regards to specific account training and on how to be professional in any circumstances , as an observation , operation teams doesn't have agenda regards with quality training they rely on the US trainers which doesn't have any agenda as well.
Review from Customer Success Dept
There is no longer a human touch in the management compared to when I started. It seems now that everything is about profit
Review from Customer Success Dept
What is the best part about your compensation package?
grateful for the compensation offer
Review from Customer Success Dept · Posted 16 hours ago
almost all of it is best
Review from Customer Success Dept · Posted a day ago
The best in compensation package was the basic salary and the overtime paid work.
Review from Customer Success Dept · Posted 2 days ago
Allowance and incentives as well as the perks
Review from Customer Success Dept · Posted 8 days ago
everything is the best part
Review from Customer Success Dept · Posted 8 days ago
Why do you feel undervalued and what would make you feel better about your compensation?
The salary should be higher for more experienced agents
Review from Customer Success Dept
More Pay More Pay More Pay More Pay More Pay More Pay More Pay
Review from Customer Success Dept
More incentives during the production.
Review from Customer Success Dept
they removed our grab and did not receive any additional compensation but other accounts have an increase with their salary
Review from Customer Success Dept
Started with ?11,500 basic since 2011. It would be better that the company should step up and give value to their supports equal to what operations is being offered. Rates should be competetive. Other companies offered 35k basic as quality an
Review from Customer Success Dept
What are some of the best things about your team?
leadership of helping our team
Review from Customer Success Dept · Posted 16 hours ago
They offer a hand to help and helps one other to grow
Review from Customer Success Dept · Posted a day ago
The best things on the team were my team mates and my trainor .Our trainor that give his best for us to learn well and provide great trained.
Review from Customer Success Dept · Posted 2 days ago
Getting to know each other
Review from Customer Success Dept · Posted 8 days ago
cooperative and talks to each other
Review from Customer Success Dept · Posted 8 days ago
What do your coworkers need to improve and how could you work together better?
ALL GOODS ALL GOODS ALL GOODS ALL GOODS ALL GOODS ALL GOODS ALL GOODS
Review from Customer Success Dept
We are trying to survive but not live
Review from Customer Success Dept
nothing they are just working why would they need to improve
Review from Customer Success Dept
Tools are not good old PC how can you work properly no incentive at all always delayed so terrible.
Review from Customer Success Dept
they dont like each other and keep making bad comments about one another and is not a good working environment
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
The most positive is fun
Review from Customer Success Dept · Posted 16 hours ago
There is equality and productive environment
Review from Customer Success Dept · Posted a day ago
The positive culture and environment in company is they care about there employees providing rooms for them to have good time and take a rest while theyre waiting for the time of work.
Review from Customer Success Dept · Posted 2 days ago
Training experience and the compensation
Review from Customer Success Dept · Posted 8 days ago
positivity is the key t
Review from Customer Success Dept · Posted 8 days ago
What needs to change to make the company culture better?
Less angry leaders and not shouting always
Review from Customer Success Dept
the admins need to have a programs for agents to have them feel appreciated, they must create a monthly program or weekly program, already 3 years have passed with the last raffle for agents.
Review from Customer Success Dept
Things should be balanced. It is understandable that this is a business and needs to profit but it does not mean that employees wellbeing are neglected because of this.
Review from Customer Success Dept
Everything needs to be change!!!
Review from Customer Success Dept
Talk to the employees and see what they what and what they need to make the place better
Review from Customer Success Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
makes me happy the place
Review from Customer Success Dept · Posted 16 hours ago
being able to learn and have a career path
Review from Customer Success Dept · Posted a day ago
Most happy in work it give me a busy days but a great time as well.
Review from Customer Success Dept · Posted 2 days ago
Good pay and positive work environment
Review from Customer Success Dept · Posted 8 days ago
people qnd lessons to each other
Review from Customer Success Dept · Posted 8 days ago
What's going wrong and how can it be improved?
increase in salary and better management and to have a better view on promotion
Review from Customer Success Dept
Less perks, not enough basic salary due to taxes, high demand, and increased basic commodities
Review from Customer Success Dept
Competitive, benefits, and updated assets
Review from Customer Success Dept
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Review from Customer Success Dept
Bad it will be best if they can incorporate a work life balance
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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