Wistia Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
The leadership team values transparency in the business and takes care of its employees.
Review from Customer Success Dept
They are transparent about what we're doing and why, it makes buying in really easy.
Review from Customer Success Dept
They are always very transparent; I really feel like I know where the company is headed and why!
Review from Customer Success Dept
They are open and transparent and dedicated to the larger mission
Review from Customer Success Dept
Strategic clarity, inspiring vision, and transparency.
Review from Customer Success Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
Decent base pay and good bonus structure
Review from Customer Success Dept
Unbelievable benefits, best I've ever had at any company.
Review from Customer Success Dept
I'd say the fact that we don't pay for healthcare unless we go to the doctor is really the BEST. Additionally the commuter benefit where we don't have to spend our own money to commute in to the office!
Review from Customer Success Dept
Unlimited PTO and no co-pays!
Review from Customer Success Dept
401k with 3% company contribution, regardless of whether you make contributions. Fully paid healthcare coverage for you and your family (including dental and vision). Flexible hours and vacation.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
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What are some of the best things about your team?
People are friendly and ready to help you out
Review from Customer Success Dept
Everyone is extremely helpful, collaborative and there are truly 'no dumb questions'. Everyone is rowing the same boat regardless of what business unit you work in.
Review from Customer Success Dept
We are all energetic and do-ers! We all take ownership and go above and beyond to make sure our customers (and team) are succeeding.
Review from Customer Success Dept
Our team is selfless, funny, and intelligent.
Review from Customer Success Dept
Generosity of insights, truly valuing diverse point of view, respectful candor, quality and thoughtful debate, and no egos.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
It has an excellent work-life balance.
Review from Customer Success Dept
The best way to describe it is that it's real. Everyone is genuine and that's hard to find!
Review from Customer Success Dept
The events hosted by Wistia are always really fun. It's a great way for us to connect with people that aren't on our team in a fun way!
Review from Customer Success Dept
Kindness and transparency . .
Review from Customer Success Dept
Transparency, openness to new ways of doing things, a serious focus on diversity and inclusion.
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Being able to provide value to customers
Review from Customer Success Dept
Taking pride and ownership in my work, helping customers win and helping Wistia win.
Review from Customer Success Dept
I really love that our customers (generally) are happy with Wistia. It makes my job (on the Customer Success team) that much easier when the majority of customers are excited to learn more about the platform and overall have positive feedback!
Review from Customer Success Dept
Working with my team and collaborating towards Wistia's long term goals.
Review from Customer Success Dept
Collaborating on challenging problems and working a co-workers across the organization to solve those problems.
Review from Customer Success Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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