Stack Overflow Customer Success Department Employee Reviews

definitely the best job I have ever had both in terms of pay & benefits, as well as culture and work environment

Review from Customer Success Dept

I've thoroughly enjoyed my experience at StackOverflow so far and would recommend to anyone else without hesitation.

Review from Customer Success Dept

Very good. Overall there is so much potential at Stack

Review from Customer Success Dept

I have had a great experience, it's exactly what I was looking for.

Review from Customer Success Dept

Stack is a company of great, talented, committed smart people, but its culture isn't for everyone. It's fast-paced to an extreme degree at times, which can feel overwhelming. You always have people to help you, but if you're looking for neat and tidy 8 hour days, this isn't the place for you.

Review from Customer Success Dept

What I like best of my leadership team is they have treated me like a person and not just an employee. I have worked in other organizations and they talk about how being a team centric organization and care about your well being, but it's not there when needed. Not here!

Review from Customer Success Dept

The SLT is actively engaged, willing to partner directly to solve problems and most importantly, lead from the front. They're accessible, easy to work with, and incredibly supportive.

Review from Customer Success Dept

They care about the people and culture. They are supportive and understand how to keep employees happy. They constantly want to improve and take measures on how to better succeed.

Review from Customer Success Dept

transparency, culture, sound leadership, and overall nice people

Review from Customer Success Dept

I love how smart, driven, and empathetic our leadership team is -- I feel like I can truly trust them with my career and the direction Stack is going. They are open to feedback, consistently push us to be the best versions of ourselves, and lead by example.

Review from Customer Success Dept

The insurance, time off, home office stipend.... That's just the start!!!

Review from Customer Success Dept

Medical coverage means never having to worry about a medical bill, hospital bill, or taking time off when you're sick.

Review from Customer Success Dept

100% free healthcare and the stock options which have meaningful long term impact & incentive.

Review from Customer Success Dept

We have so many great benefits like health insurance etc. For me it's about the little things like getting a new book every month with the book club or getting a t-shirt for running in the running club! Remote Cocktail classes etc, this makes me happy and feel like I'm a part of something

Review from Customer Success Dept

Totally free healthcare is the best thing about our compensation package. The pay is great and there are other great benefits too, but no-cost healthcare for me and my family is phenomenal.

Review from Customer Success Dept

Pay should be higher like how it is at other tech companies.

Review from Customer Success Dept

My commission plan is wrong, has been for 9 months. I'm excluded from bonuses whereas my colleagues on the same team are eligible. My scope of work is not known / understood by my manager.

Review from Customer Success Dept

I would feel better if I were making the same amount as my male counterparts with the same title and responsibilities as me.

Review from Customer Success Dept

Everyone on the team is there for you, they do what they can to help you if you can't find an answer. It is a true team dynamic to make sure everyone learns, shares and grows.

Review from Customer Success Dept

Everyone is very supportive of one another

Review from Customer Success Dept

I get to learn from them every day!! I have some of the smartest people in CS on my team and I am so grateful that I get the opportunity to learn from them every day.

Review from Customer Success Dept

Everyone is so great and it feels they really take the time to find the perfect people for each team!

Review from Customer Success Dept

Everyone is incredibly intelligent and hard working. The team is the best part of my day to day

Review from Customer Success Dept

the slack channels for affiliate groups and hobbies etc

Review from Customer Success Dept

We understand we have lives outside of work and we support work life balance

Review from Customer Success Dept

It is ever evolving based on the evolution of the world. We have so many incredible affinity groups that help those that have specific challenges or life experiences that vary from the "norm". We are incredibly inclusive and intentional about the culture we create which is super motivating!

Review from Customer Success Dept

Everyone is working hard to make Stack the best workplace while having fun at the same time

Review from Customer Success Dept

I feel like I'm surrounded by colleagues who truly care about me as a person.

Review from Customer Success Dept

I think a little bit more needs to be done for employees that are remote from circumstance rather than choice

Review from Customer Success Dept

The level of detail that the team went into with each interaction. It was long, but no step seemed unnecessary.

Review from Customer Success Dept

It was a few stages but everything was organised so quickly. Feedback was always immediate.

Review from Customer Success Dept

The freedom to work from home, which allow me to spend more time with my family before and after work hours as I am not traveling back and forth to an office. The people as well....there is no one I have met that I don't mind speaking with.

Review from Customer Success Dept

Working with my supportive coworkers

Review from Customer Success Dept

Helping and working with those on my team.

Review from Customer Success Dept

The support I'm getting and my colleagues

Review from Customer Success Dept

I feel like I bring value and make a difference for our customers.

Review from Customer Success Dept

It's consistent stress. Team is resource constrained.

Review from Customer Success Dept