Strava Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
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What do you like best about the leadership team?
My manager and the members of the M-Team that I report up through are great! Rosie is an amazing VP and makes sure to speak with us and understand/support the work that we do and how it works with company goals. I do not really interact much with others in m-team since the re-org.
Review from Customer Success Dept
Their commitment to company values
Review from Customer Success Dept
They make sure to provide fair compensation and benifits
Review from Customer Success Dept
Transparent, passionate, personable, and continuously growing as people.
Review from Customer Success Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
I am paid fairly for the work I do, I am a little disappointed that I did not get much of a yearly raise for 23 but I got a promotion in Q3 last year so I still feel quite fairly compensated.
Review from Customer Success Dept
Healthcare, gear, and gym benefits
Review from Customer Success Dept
A childcare stipend is truly the best benefit I have ever received. It is INCREDIBLE!
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Full suite of perks and benefits
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
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What are some of the best things about your team?
The work that we do in Connected CM and devices allows us the ability to collaborate with others in COCOFit and support Integration/Device launches very well. Honestly love getting to work directly with marketing and partner management teams as it really streamlines my work and gives me good support
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Team is driven, thoughtful and inclusive
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
I am lucky enough to live close enough to an office to go in 8-10 times a month, we are a close group at the denver office and it is helpful to have a collaborative in office experience while still having the freedom to have hybrid working locations.
Review from Customer Success Dept
Commitment to employees and athletes
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
I really like the work that I get to do on my projects with Integrations and releases, it allows me to shape workflow and documentation to best support the way that athletes use those products and strava and have ways to support them when they have problems.
Review from Customer Success Dept
I am passionate about what I do and I get to work with colleagues and customers who share that passion.
Review from Customer Success Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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