Navan Customer Success Department Employee Reviews | Comparably
Navan is officially listed on Nasdaq as $NAVN!
Navan Claimed Company
Navan (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com. Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a G2 Best Global Software Company (2025-2026), a CNBC Disruptor 50 (2022-2025), and a Forbes Fintech 50 (2022-2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life. read more
EMPLOYEE
PARTICIPANTS
266
TOTAL
RATINGS
6454

Navan Customer Success Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

They always raise the bar and seem to do what's best in the end.

Review from Customer Success Dept

We have big dreams/goals for the company. It's transformative and inspires me for what we can accomplish here.

Review from Customer Success Dept

They are extremely transparent! We practice what we preach and always have incredibly clear communication from our leadership team at all levels.

Review from Customer Success Dept

Now more than ever, I have strong faith in our leadership & executive team to make TripActions a place people want to be for career and personal finance reasons as well as overall happiness in their role coming to work every day.

Review from Customer Success Dept

Easy to talk to and set cleat expectations

Review from Customer Success Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Navan yet.
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What is the best part about your compensation package?

Compensation Reviews

The tech and wellness benefits are great.

Review from Customer Success Dept

I really appreciate how attainable the variable is. Goals are clear and if you put in the work you are paid for it!

Review from Customer Success Dept

Wellness benefit is just great

Review from Customer Success Dept

Equity and the ability to overachieve variable comp.

Review from Customer Success Dept

Yearly welness benefit offered to all

Review from Customer Success Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Our salaries are a little low compared to other companies in tech. Some of our added benefits are great, however, they're also taxed which makes them less valuable and it's not well known (ie. $500 fitness stipend). Would also be great to 401k match.

Review from Customer Success Dept

The company has directly told all employees to leave if they are not happy

Review from Customer Success Dept

What are some of the best things about your team?

Team Reviews

Personable, incredibly intelligent, always curious and willing to help one another!

Review from Customer Success Dept

Completely collaborative! It is so clear we all want to see each other's success!

Review from Customer Success Dept

Our team is very eager to learn and help. Everyone seems to be in this together and are true teammates. It's a fun group of people who like to have fun and are real with eachother.

Review from Customer Success Dept

Very helpful and willing to share info

Review from Customer Success Dept

Positive energy, ambitious hard working smart people.

Review from Customer Success Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Navan yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

Everyone really believes TripActions is the next household name and we all feel very proud to work here.

Review from Customer Success Dept

A true meritocracy! Everyone's opinions are valued and heard and people are rewarded for hard work!

Review from Customer Success Dept

Everyone's openness to helping and change. We have had a lot of change throughout COVID with many people starting in the middle of COVID and we've gone through a lot of changes, but everyone here (still here) seems to be dedicated to the people, mission, and work.

Review from Customer Success Dept

Friendly and enthusiastic and fun

Review from Customer Success Dept

Open, honest communication and collaboration.

Review from Customer Success Dept

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

My colleagues and feeling like I am contributing to something really big.

Review from Customer Success Dept

I feel as though coming to work at TripActions challenges me and helps me grow in my career. It also is icing on the cake that I have some of the most incredible coworkers!

Review from Customer Success Dept

I like the people I work with and the support from the team as a whole.

Review from Customer Success Dept

Feel like you are challenged every day

Review from Customer Success Dept

My friends make me most happy

Review from Customer Success Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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