ThomasARTS Customer Success Department Employee Reviews | Comparably
ThomasARTS Claimed Company
Data. Technology. Ideas that never stop. What do you get when it all comes together? Relevant communication that connects with customers and produces results. read more
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EMPLOYEE
PARTICIPANTS
151
TOTAL
RATINGS
4455

ThomasARTS Customer Success Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Even though I'm a lower employee, they seem to know me by name and care about me and my family/personal well-being.

Review from Customer Success Dept

They care about each person individually and help you grow.

Review from Customer Success Dept

They know who I am. They care about the individuals in the company.

Review from Customer Success Dept

They do a great job leading the agency by example and with great attitudes.

Review from Customer Success Dept

They are very people-oriented. The company culture puts employees first and company second.

Review from Customer Success Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of ThomasARTS yet.
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What is the best part about your compensation package?

Compensation Reviews

12 weeks off for maternity leave

Review from Customer Success Dept

Generous holiday and PTO, family time is important

Review from Customer Success Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Compensation is definitely on the weaker side compared to other companies in the industry.

Review from Customer Success Dept

Compensation is probably the one area that is really lacking, relative to competing salaries at similar agencies.

Review from Customer Success Dept

What are some of the best things about your team?

Team Reviews

We are actually friends!! They is very much a team feeling. No one is left hanging or alone. We all help each other out. We talk and care about each other's personal lives and interests.

Review from Customer Success Dept

We are friends! Everyone is understanding. They are so good at what they do and I admire them so much.

Review from Customer Success Dept

My team works independently and cohesively. We are all very good at managing our own tasks, while prioritizing communication to ensure efficiency.

Review from Customer Success Dept

Lovable people who work hard and are strongly committed to making a difference each day.

Review from Customer Success Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of ThomasARTS yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

TA is so great. Most of the time, I really do feel like they care about me personally and want me to succeed in every part of my life.

Review from Customer Success Dept

The people and places team make working in the office so much fun!

Review from Customer Success Dept

The culture/environment is open and trusting. We are open to ideas and suggestions while trusting in the skill set and credentials of our coworkers.

Review from Customer Success Dept

teams have the flexibility to define their own cultures within the agency. Much of a team's culture depends on those who lead them.

Review from Customer Success Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of ThomasARTS yet.
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What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of ThomasARTS yet.
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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

Receiving recognition for good work.

Review from Customer Success Dept

Working with my coworkers/friends and helping solve advertising problems.

Review from Customer Success Dept

Feeling of accomplishment is not few or far between

Review from Customer Success Dept

The direct team members I have.

Review from Customer Success Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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