Aurea Software Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
They are highly motivated, incredibly capable, and they are always striving for what is best. I take pride in being a part of a company like Aurea and it starts with the leadership team.
Review from Customer Success Dept
Very friendly and cooperative in nature
Review from Customer Success Dept
They continuously ask about our customers and what they can do to help improve the relationship. They also invite customers to calls where they can directly voice their concerns, while also presenting our vision of the future of work.
Review from Customer Success Dept
Every member of the leadership team is highly skilled. They are few of the smartest folks around.
Review from Customer Success Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Aurea Software yet.
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What is the best part about your compensation package?
It is simple. I can make an educated decision based off of the figure.
Review from Customer Success Dept
It is delivered on time and in a weekly manner
Review from Customer Success Dept
The hourly pay rate is above market, but there are no other perks included. It would be nice to get PTO and health insurance.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Compensation could be higher based on the value I provide
Review from Customer Success Dept
What are some of the best things about your team?
They are Motivated, supportive, undersranding,
Review from Customer Success Dept
Motivated, doers, great to work with, incredibly intelligent, and it's a lot of fun to work on everything with others on my team and within the organization.
Review from Customer Success Dept
They allow the time for me to learn
Review from Customer Success Dept
They are very friendly; we care for each other, and we focus on teamwork. We make sure that no one gets left behind.
Review from Customer Success Dept
They all are compassionate and very friendly. We all really work as a team
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
We are constantly being challenged and constantly overcoming things together. Our productivity is incredible and being a part of this is positive (and fun).
Review from Customer Success Dept
Everyone is very well connected
Review from Customer Success Dept
The constant interaction with different teams, and the support from leadership.
Review from Customer Success Dept
Ability to collaborate and share our opinion openly with anyone including leadership team
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Doing things extremely well to provide as much value to the customer as possible.
Review from Customer Success Dept
Getting to communicate and solve the customers' problems
Review from Customer Success Dept
I can manage my time and set my own hours.
Review from Customer Success Dept
All my customers' success journey
Review from Customer Success Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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