ActiveCampaign Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
I never really plan on leaving. I want to build my career here and continue to make an impact.
Review from Customer Success Dept
What do you like best about the leadership team?
Initiatives always keep the customer experience at the forefront, as a foundation for success.
Review from Customer Success Dept
Leadership is very transparent about the goals for the company and where we are going in the future.
Review from Customer Success Dept
Leadership listens and grows along with the company. They truly appreciate the input and ideas from all levels, and we move quickly to iterate and change.
Review from Customer Success Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of ActiveCampaign yet.
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What is the best part about your compensation package?
A wide range of additional benefits that support employee well-being, especially during this pandemic.
Review from Customer Success Dept
Free health insurance and matching programs are awesome
Review from Customer Success Dept
It is true that ActiveCampaign is an employee-first workplace. Unlike any other place I've worked, they take care of people to help make long, sustainable careers with career path opportunities.
Review from Customer Success Dept
The benefits are great - this is a company that cares about the general well being of their employees.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of ActiveCampaign yet.
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What are some of the best things about your team?
Talented, down-to-earth, excited about what they do, and open to learning.
Review from Customer Success Dept
Inclusion and innovation, I get to ask for advice and help daily and everyone is always willing to jump in
Review from Customer Success Dept
My team truly supports and cares about one another---even more so since we've been remote.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Employee Resource Groups promote diversity, equality, and inclusion. Employees celebrate each others' successes.
Review from Customer Success Dept
Everyone believes in what we are doing the product we offer. Also getting to interact with small business owners
Review from Customer Success Dept
I feel like we're all working towards the same goal and everyone is excited to be on this journey together. Whether we're located in Chicago, Indy, Dublin, Sydney or Brazil, it feels like we're one big work family.
Review from Customer Success Dept
They let us be a little silly and weird, which is nice, because it is a software company, so we are all a little silly and weird. We are encouraged to bring our whole self to work, and we truly can
Review from Customer Success Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of ActiveCampaign yet.
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What did you like most about the interview process?
My recruiter always kept me informed and it was really comfortable talking with my interview panel.
Review from Customer Success Dept
It was a conversation not an interrogation.
Review from Customer Success Dept
I appreciated that my recruiter kept me informed every step of the way. Being a manager, I had four in-person interviews. While this is a lot, I appreciated that I knew I had met with all the people who needed to vet candidates for the role, and that was setting me up for success.
Review from Customer Success Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Meaningful work that will make a difference and a team that is fun to collaborate and work with.
Review from Customer Success Dept
Seeing the impact I make on small business owners and help them run their dream businesses
Review from Customer Success Dept
I love the opportunity that ActiveCampaign has for its marketplace, and for its employees. Each day I feel lucky to manage such a supportive, enthusiastic team, and the ability to connect with coworkers and customers around the world.
Review from Customer Success Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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