TaskUs Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept · Posted a day ago
Review from Customer Success Dept · Posted 5 days ago
I define my experience here really enjoyable, growth mindset and really nice
Review from Customer Success Dept · Posted 5 days ago
Review from Customer Success Dept
Overall it is good, the management and all related aspects are satisfactory.
Review from Customer Success Dept
What do you like best about the leadership team?
The quick brown fox jumps over the lazy dog.
Review from Customer Success Dept · Posted 5 days ago
My TL, he is the best boss that I have, always ready to help and very helpful all the time
Review from Customer Success Dept · Posted 5 days ago
TU is a nice working environment atmosphere, giving me lots of challenges and opportunities to develop my career path.
Review from Customer Success Dept
They set goals very clear
Review from Customer Success Dept
Overall, the management and all related aspects are satisfactory.
Review from Customer Success Dept
What does the leadership team need to get better at?
Don't transfer a teammate from non voice account into a voice account without giving him a choice
Review from Customer Success Dept · Posted a day ago
compensation is really small for frontliners compared to other companies that are far poorer than task us
Review from Customer Success Dept
entire management need be better
Review from Customer Success Dept
Change management for the operations
Review from Customer Success Dept
Everything starting from not being Biased in the first place for the EMPLOYEES that do the most sale . Which is not the GOAL CSAT is the GOAL of the process but as I opposed a VIOLATION of having music on the FLOOR they are all against e and want me out they have been watching my every move waiting.
Review from Customer Success Dept
What is the best part about your compensation package?
The package is pretty good.
Review from Customer Success Dept · Posted 5 days ago
the environment is really nice and the benefits are really beneficial
Review from Customer Success Dept · Posted 5 days ago
I like it because of the easy access
Review from Customer Success Dept
Health Coverage via insurance attachment
Review from Customer Success Dept
Overall It's Ok Ok for me.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Higher Basic Pay Not Just Allowances
Review from Customer Success Dept · Posted a day ago
I like the salary: however during hiring experience was not considered. I'm getting same salary as a fresher.
Review from Customer Success Dept · Posted 3 days ago
fair payouts that will be great to us
Review from Customer Success Dept
Offere compensation was low then expected
Review from Customer Success Dept
Everything here is good, but 10k bi-w pay lacks rewards for daily mental ticket strain. It is weird to deduct 200+ for standard UL benefits. Just showing up should give a basic boost. Please replace penalties with a 300-500 perfect attendance bonus to keep agents happy, motivated, and fully focused.
Review from Customer Success Dept
What are some of the best things about your team?
This is the best team.
Review from Customer Success Dept · Posted 5 days ago
my teammates, my TL and the way that we work together
Review from Customer Success Dept · Posted 5 days ago
all the teammates are approachable and good in behavior
Review from Customer Success Dept
Uplifting, humorous, loving and caring
Review from Customer Success Dept
the management and all related aspects are satisfactory.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
umm they are okay enough
Review from Customer Success Dept
People need to get better in general . Here People are hired based on their ENGLISH skills and they still create issues when i request them to play good ENGLISH music but they still want to be the same listen to the same . No one is even worth being hired by task us . But I guess Hr's here are BLIND
Review from Customer Success Dept
They need to be more empathetic towards each other
Review from Customer Success Dept
Professionalism is important to keep the workplace respectful and productive. It means being on time, responsible, clear in communication, and having a good attitude. Staying professional helps build trust, teamwork, and a good reputation for the company.
Review from Customer Success Dept
I have no problem with my co-worker. all are being helpful with one another
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
The Auto Approve Leave & Free Meal
Review from Customer Success Dept · Posted a day ago
The culture of the company is inclusive.
Review from Customer Success Dept · Posted 5 days ago
the people around and the the management
Review from Customer Success Dept
The best part of working here is definitely the people and the culture. My teammates and bosses are very supportive, approachable, and easy to talk to. Even when the daily ticket workload gets heavy and exhausting, the great teamwork and positive energy on the floor make the day much easier.
Review from Customer Success Dept
There Is Good environment and culture at My company
Review from Customer Success Dept
What needs to change to make the company culture better?
work environment need to be changed
Review from Customer Success Dept
o improve TaskUs company culture, many employees suggest addressing workload balance and consistency in management across all campaigns. Additionally, creating more growth opportunities for tenured agents and offering more competitive base pay would further strengthen long-term morale and retention.
Review from Customer Success Dept
The nature of the position is very boring and the "safety hazards" regarding other open apps is not the best. some music and maybe some flexibility on the break and lunch punching availability, like breaking it up in smaller breaks, or some available smoke breaks.
Review from Customer Success Dept
Transparent compensation and promotion paths: Share criteria, timelines, and salary bands so employees know how to progress and are fairly rewarded.
Review from Customer Success Dept
By adapting the culture of other like taking briefing once the shift start and opening a smoking zone
Review from Customer Success Dept
What did you like most about the interview process?
There aren't any Interviews reviews of TaskUs yet.
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What would you improve about your company's interview process?
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What makes you most happy at work?
The office environment is good.
Review from Customer Success Dept · Posted 5 days ago
my team and TL really make me feel comfortable and happy here
Review from Customer Success Dept · Posted 5 days ago
I'm the workaholic person and i love to work and kept busy my self
Review from Customer Success Dept
bearable work and about my co workers as well
Review from Customer Success Dept
Working environment and good culture
Review from Customer Success Dept
What's going wrong and how can it be improved?
They put me in a voice account even though i already working as a content moderator here in taskus for about a year and they didn't even give me a choice
Review from Customer Success Dept · Posted a day ago
To be honest do not know things are just going sideways. I would have surely done something other way to change some things,
Review from Customer Success Dept
management should be get better
Review from Customer Success Dept
nothing is going good around here and i am not sure that i can do about it to make it better (leave the organization is the only option)
Review from Customer Success Dept
9 hour workday, 10 hours on fifth day, is pretty tiering
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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