TaskUs Customer Success Department Employee Reviews

Regarding my feedback of safety, I tagged it as insecure due to the fact that an incident happened to me here that affected my mental health and my work life balance situation as it is very life threatening and very unsafe as a teammate here. Sentinels are weird, leaving weird praise while scanning

Review from Customer Success Dept · Posted 3 days ago

Me working with taskus is great but there are somethings that are unnecessary and can be changed

Review from Customer Success Dept · Posted 24 days ago

i believe it could be better.

Review from Customer Success Dept

Overall, my experience has been positive, with a supportive team and opportunities to grow while contributing meaningfully.

Review from Customer Success Dept

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Review from Customer Success Dept

TL Aki has a very commendable leadership skills with great communication as a leader. He is fit for his role.

Review from Customer Success Dept · Posted 3 days ago

TL is good but manager needs some devlopment

Review from Customer Success Dept · Posted 24 days ago

Team collaboration. Clear communications. Great culture.

Review from Customer Success Dept

it the best team and management

Review from Customer Success Dept

They are transparent and valued the frontliners

Review from Customer Success Dept

Change management for the operations

Review from Customer Success Dept

Everything starting from not being Biased in the first place for the EMPLOYEES that do the most sale . Which is not the GOAL CSAT is the GOAL of the process but as I opposed a VIOLATION of having music on the FLOOR they are all against e and want me out they have been watching my every move waiting.

Review from Customer Success Dept

OM Aaron has caused multiple issues amongst agents and remains with no repercussions. TL Jen V is also allowed to miss a lot of days so her agents always end up other TL for help making it harder for them to just focus on their team and meeting with them. I dont think its fair to tl or other agents

Review from Customer Success Dept

Better decision making. They tend to rely on policies that may or may not be applicable to all scenarios.

Review from Customer Success Dept

entire management need be better

Review from Customer Success Dept

The best part is the allowance

Review from Customer Success Dept · Posted 3 days ago

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Review from Customer Success Dept

The standout part of the compensation package is the "People-First" benefits and workplace amenities, which often outweigh the base salary for teammate are Comprehensive Healthcare, Mental Health Support.

Review from Customer Success Dept

I have not experienced them at all!

Review from Customer Success Dept

The best part is that is measured in detail!

Review from Customer Success Dept

Underpaid, need more perks and better compensation .

Review from Customer Success Dept · Posted 24 days ago

An improved compensation package, including a higher base salary and a better HMO provider than iCare.

Review from Customer Success Dept

We are currently facing crisis and we do not know how long it will last. Only the salary is not increasing, poor also in our career growth. Leaders are too strict approving our application whenever we are trying to get promoted. Very disappointing.

Review from Customer Success Dept

Our pay should be Bi-Weekly already. Same as with other companies. Task Us should keep up with them.

Review from Customer Success Dept

my work not justifying my salary

Review from Customer Success Dept

The way our leader builds a balanced relationship with the team

Review from Customer Success Dept · Posted 3 days ago

Supportive, chill, knowledge, hard working

Review from Customer Success Dept · Posted 24 days ago

Competitively positioned with a friendly approach.

Review from Customer Success Dept

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Review from Customer Success Dept

They are capable and fun to work with.

Review from Customer Success Dept

umm they are okay enough

Review from Customer Success Dept

People need to get better in general . Here People are hired based on their ENGLISH skills and they still create issues when i request them to play good ENGLISH music but they still want to be the same listen to the same . No one is even worth being hired by task us . But I guess Hr's here are BLIND

Review from Customer Success Dept

They need to be more empathetic towards each other

Review from Customer Success Dept

Professionalism is important to keep the workplace respectful and productive. It means being on time, responsible, clear in communication, and having a good attitude. Staying professional helps build trust, teamwork, and a good reputation for the company.

Review from Customer Success Dept

I have no problem with my co-worker. all are being helpful with one another

Review from Customer Success Dept

The company is very open

Review from Customer Success Dept · Posted 3 days ago

The culture is both supportive and performance-driven, people are approachable, collaborative, and genuinely willing to help each other succeed while still maintaining high standards.

Review from Customer Success Dept

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Review from Customer Success Dept

The communitcation is always open and can be express without judgement.

Review from Customer Success Dept

They valued they're people but other leader are not

Review from Customer Success Dept

work environment need to be changed

Review from Customer Success Dept

o improve TaskUs company culture, many employees suggest addressing workload balance and consistency in management across all campaigns. Additionally, creating more growth opportunities for tenured agents and offering more competitive base pay would further strengthen long-term morale and retention.

Review from Customer Success Dept

The nature of the position is very boring and the "safety hazards" regarding other open apps is not the best. some music and maybe some flexibility on the break and lunch punching availability, like breaking it up in smaller breaks, or some available smoke breaks.

Review from Customer Success Dept

Transparent compensation and promotion paths: Share criteria, timelines, and salary bands so employees know how to progress and are fairly rewarded.

Review from Customer Success Dept

By adapting the culture of other like taking briefing once the shift start and opening a smoking zone

Review from Customer Success Dept

The people that surrounds me and pay

Review from Customer Success Dept · Posted 3 days ago

A positive work environment, good teamwork, and opportunities to grow make me happy at work.

Review from Customer Success Dept

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Review from Customer Success Dept

Payday but still sad to have a minimum rate and I would like to grow.

Review from Customer Success Dept

The happiness at work usually stems from the vibrant, inclusive atmosphere and the genuine sense of belonging within their teams

Review from Customer Success Dept

To be honest do not know things are just going sideways. I would have surely done something other way to change some things,

Review from Customer Success Dept · Posted 24 days ago

nothing is going good around here and i am not sure that i can do about it to make it better (leave the organization is the only option)

Review from Customer Success Dept

I would like to work remotely too but I do appreciate this opportunity and will try to take advantage of it!

Review from Customer Success Dept

Management is doing nothing about the issues that needs to be addressed and nothing is done . People on the daily basis VIOLATE so many policies but If I make a simple mistake it has been highlighted every time . I am being targeted by everyone .

Review from Customer Success Dept

management should be get better

Review from Customer Success Dept