TaskUs Employee Reviews | Comparably
TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
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EMPLOYEE
PARTICIPANTS
11924
TOTAL
RATINGS
346213

TaskUs Employee Reviews

Out of 73872 TaskUs employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping TaskUs improve their work culture. The Legal team, with 99% positive reviews, reports the best experience at TaskUs compared to all other departments at the company. The Engineering team offered the most constructive feedback, with 13% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

They are very Helpful for us.

Review from Operations Dept · Posted 3 days ago

i would like to appreciate the team empathy

Review from Operations Dept · Posted 9 days ago

good and motivating Learning every day

Review from Customer Support Dept · Posted 10 days ago

They astonishingly responsive to any of my request

Review from Customer Success Dept · Posted 10 days ago

I recommend that leadership focuses on taking constructive, corrective action for underperformers rather than providing public recognition.

Review from Customer Support Dept · Posted 11 days ago

What does the leadership team need to get better at?

Leadership Reviews

be more aware of existing talents that exist despite beiing in a level 1 position.

Review from Operations Dept · Posted 6 days ago

Allow my vacation time when requested

Review from Customer Support Dept · Posted 11 days ago

Stop arbitrarily switching people's scheduled work hours. To you, it's a matter of having enough people to cover support requests. But if the scheduled hours negate the shift differential, you are shorting your employees money per month.

Review from Operations Dept · Posted a month ago

Leader should not be specific and see all agents with equal harmony

Review from Customer Support Dept · Posted a month ago

Remove politics and make sure no one will leave behind.

Review from Customer Support Dept · Posted a month ago

What is the best part about your compensation package?

Compensation Reviews

Helping to manage extra expanses.

Review from Operations Dept · Posted 3 days ago

i think the best part is that the company cares for the wellness of their employees.

Review from Operations Dept · Posted 9 days ago

Pluxee amount is something which is good

Review from Customer Support Dept · Posted 10 days ago

Transportation allowance I hope I'll get it soon

Review from Customer Success Dept · Posted 10 days ago

Bonus and incentive payouts must strictly correlate to meeting and exceeding key performance indicators (KPIs).

Review from Customer Support Dept · Posted 11 days ago

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Everything, especially when you guys decided to invest in AI, and cut cost on employee

Review from Customer Success Dept · Posted 6 days ago

Company has to comply with the new minimum wage law. Adjustment is needed so that rate is will not be at par with the minimum wage

Review from Operations Dept · Posted 6 days ago

Previous year we had dollar incentives on our campaign starting June until December, but this year, seems like a lot is changing. Actually those are one of the factors an employee is looking forward because our basic pay is low and we really like that kind of incentives.

Review from Customer Support Dept · Posted 11 days ago

No security for this company. People 1st or people 1st to get fired .

Review from Customer Support Dept · Posted 11 days ago

not greeting night shift allows

Review from Customer Success Dept · Posted 11 days ago

What are some of the best things about your team?

Team Reviews

Amazing coordination and best team support.

Review from Operations Dept · Posted 3 days ago

ALL OF IT, W TEAM

Review from Customer Success Dept · Posted 6 days ago

Team work, willing to help in terms of skills shortcomimngs like AI tools

Review from Operations Dept · Posted 6 days ago

i like that most of them practice teamwork

Review from Operations Dept · Posted 9 days ago

Very supportive, workaholic and always aiming for high

Review from Customer Support Dept · Posted 10 days ago

What do your coworkers need to improve and how could you work together better?

Team Reviews

basically all, work in group and empathy

Review from Customer Support Dept · Posted 11 days ago

nothing they are good actually

Review from Customer Success Dept · Posted 19 days ago

Not major issue but should be attentive and more responsible

Review from Customer Support Dept · Posted a month ago

be kind to others, more importantly to those unfortunate

Review from Operations Dept

na na na na na

Review from Customer Success Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Every thing is perfect as per requirements.

Review from Operations Dept · Posted 3 days ago

My colleagues, w best a

Review from Customer Success Dept · Posted 6 days ago

The facilities outside of the work space.

Review from Operations Dept · Posted 6 days ago

i like that they are inclusive

Review from Operations Dept · Posted 9 days ago

RNR , team loves the festive vibes

Review from Customer Support Dept · Posted 10 days ago

What needs to change to make the company culture better?

Environment Reviews

there must be some actives in which tx are interested and get time to enjoy them

Review from Customer Success Dept · Posted 11 days ago

Stop lying to people. "This is not a call center." We have metrics like a call center. We get threatened a lot by managers with harsh punishments for infractions. This is very typical of a call center, no matter what you say.

Review from Operations Dept · Posted a month ago

Here is the true feedback 1. Need to upgrade the cab allowance to 6000 Rupees 2. Need to open gym at Noida heritage site 3. Need to start attendance bonus should be at least rupees 5000. There should be an RNR

Review from Customer Support Dept

Need the management to be more open other than delaying everything

Review from Customer Support Dept

Revamp the entire way the culture is enacted here. There are sectors and pockets of people who click together and leave others out. There is an array of disorganization within the team structure that makes the disinterest of learning more about the teams greater.

Review from Operations Dept

What did you like most about the interview process?

Interviews Reviews

They are open and listens

Review from HR Dept

I have not thouhts adf

Good Air condition facility available.

the process is very streamline

Review from Operations Dept

personal, you wont feel that it is a job interview

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

Ensure that internal processes and documents are arranged before offering the role to the applicant.

Review from Communications Dept

What makes you most happy at work?

Outlook Reviews

I learned a lot from the leaders that can help future growth.

Review from Operations Dept · Posted 3 days ago

The environment. The atmosphere. The recreation rooms, games, free coffee etc

Review from Operations Dept · Posted 6 days ago

i used to have some inner friends here, so i like to remember

Review from Operations Dept · Posted 9 days ago

The team ,the managers and the company

Review from Customer Support Dept · Posted 10 days ago

By eating food forwards of my teammates

Review from Customer Success Dept · Posted 10 days ago

What's going wrong and how can it be improved?

Outlook Reviews

the environment is very negative and management is not supportive

Review from Customer Success Dept · Posted 11 days ago

I don't know what to expect. My job can be challenging enough in trying to solve ADV problems and resolve customer concerns, but adding the arbitrary nature of QA and trying to program us to be oath-bound to be "advocates for our customers does not help.

Review from Operations Dept · Posted a month ago

The worst management. There are corruptions specially in incentives.

Review from Customer Support Dept · Posted a month ago

Low pay too much on our plate and back fires on our numbers

Review from Customer Success Dept

They put me in a voice account even though i already working as a content moderator here in taskus for about a year and they didn't even give me a choice

Review from Customer Success Dept

What do you like best about your company?

Outlook Reviews

Opportunity to learn and grow on the job.

Review from HR Dept

What I like best about my company are the benefits.

Review from Marketing Dept

The company gathers feedback from employees and act on them

Their focus on their employees.

What would you most like to see improved at your company?

Outlook Reviews

Reduction of project and timeline overlap.

Review from HR Dept

I would like to see our facilities improve.

Review from Marketing Dept

I want the company to improve its stability

I'm pretty new, so I'm not sure yet.

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