TaskUs Leadership Employee Reviews | Comparably
TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
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EMPLOYEE
PARTICIPANTS
11793
TOTAL
RATINGS
342414

TaskUs Leadership Employee Reviews

What do you like best about the leadership team?

I have no comments now

Review from Business Development Dept · Posted a day ago

Policy that help to maintain professionalism for working, eating, keeping workplace clean, job safety while working.

Review from Operations Dept · Posted 2 days ago

They coach us the right way

Review from Operations Dept · Posted 14 days ago

TL is good but manager needs some devlopment

Review from Customer Success Dept · Posted 20 days ago

There is more partiality and management do not appreciate efforts

Review from Customer Support Dept · Posted 24 days ago

feedback and resolution. very good job.

Review from Engineering Dept · Posted a month ago

Cares about me as a person not only as an employee

Review from Operations Dept · Posted a month ago

they feel like humans, not only like a boss.

Review from Operations Dept · Posted a month ago

They are open to feedback especially on the things that need to improve that will benefit the entire group.

Review from Operations Dept · Posted a month ago

We are always encouraged to give and implement New ideas but our workload doesn't allow us to do that Value addition. Work time is flexible but sometimes meeting times are very odd.

Review from Finance Dept · Posted a month ago

They help me by giving me proper feedback and coaching to grow on the company.

Review from Customer Support Dept

Direct leader and other leaders on the floor help and listen. OM do not and impose unrealistic rules and guidelines

Review from Customer Support Dept

Anthony seems to really care about the success of the team

Review from Product Dept

listen to the agent. There are many issues in regards to missing vacations day and the internal TL's only redirect the blame to others. Within campaign follow the procedures. there should be a better pay for when you move to another position instead of giving other bonuses.

Review from Operations Dept

My manager is good, he's very supportive.

Review from Operations Dept

Very accommodating and responsible Leaders

Review from Operations Dept

I have always valued working in a relaxed and positive environment—one that is free from unnecessary and pointless pressure. It is this kind of workplace that allows people to truly thrive, and as

Review from Operations Dept

NA NA NA NA NA

Review from Customer Support Dept

Genuine human connections and not transactional

Review from Operations Dept

Everything is perfectly fine. Thank you.

Review from Finance Dept

What does the leadership team need to get better at?

Be transparent and avoid sugar coating

Review from Operations Dept · Posted 10 days ago

They need to have empathy with the employee and management needs to learn people management.

Review from Customer Support Dept · Posted a month ago

MANAGEMENT AND HYGIENE CLEANESS BEHVIOURS

Review from Customer Support Dept · Posted a month ago

Take into considerations our needs like heating/cooling temperatures, the fact that working every single weekend causes exhaustion and does not contribute to work life balance, give us real opportunities to learn and to grow instead of wasting our potential in repetitive tasks

Review from Customer Support Dept

People Management. Avoiding Toxic Environment.

Review from Operations Dept

be a good listener and behave like a employee too not like a boss

Review from Operations Dept

assistance, better training duration ,better shadow session

Review from Customer Support Dept

care about their employees, not just who are under them, but as a whole, and not see us as a headcount only

Review from Customer Support Dept

entire management need be better

Review from Customer Success Dept

should behave like team leader not boss or owner

Review from Operations Dept

walk the talk. Leaders are all commitment/promises.

Review from Operations Dept

transparency, Team Leads are doing their best to explain things to us especially now that we are about to be on a floating status, however, the OM and SOM didn't seem to care about the people (us) that were affected.

Review from Operations Dept

Better commissions, better base salary, HO.

Review from Operations Dept

Better Support not per team but per teammate. Because leads just tend to cater their own team but not someone outside of their "circle"

Review from Customer Support Dept

everything they do needs to get better

Review from Customer Support Dept

To help us reach our full potential, I believe the leadership team should focus on shifting from oversight to empowerment. While staying competitive and knowledgeable about industry trends keeps us sharp, we would benefit most from a leadership style that prioritizes proper coaching over day-to-day

Review from Operations Dept

It'd be nice if the executive team actually lived out the "company goals" or values they preach to us. Monitoring bathroom breaks, creating hostile work environments, ineffectual leadership, and making employees jump through hoops to even halfway enjoy their workplace isn't "Protecting the frontline

Review from Product Dept

I feel horrible being treated like a labor cheated an manipulated and controlled at an extent that my own like has turned diabolical

Review from Operations Dept

just tired to try to make the work done

Review from Customer Support Dept

In team, there should not be any partialy when going on breaks and on free time, because right now it is sooo much.

Review from Operations Dept
TOP
5%

Leadership Scores are rated in the Top 5% of similar size companies on Comparably

Rated TaskUs Leadership the Highest

  • Tenure - Less than 1 Year
    +4%
  • Department - Legal
    +3%
  • Experience - Entry Level
    +3%

Rated TaskUs Leadership the Lowest

  • Tenure - 2 to 5 Years
    -20%
  • Ethnicity - African American/Black
    -8%
  • Ethnicity - Caucasian
    -5%
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