Experian Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
it is very stressful, there is a lot to do with very little staff to do it
Review from Customer Success Dept
its been great, feels like we are part of something bigger than our themselves
Review from Customer Success Dept
It has been a positive experience with plenty of opportunity for learning and growth.
Review from Customer Success Dept
What do you like best about the leadership team?
I like that he hardly communicates with me
Review from Customer Success Dept
They way they bring out the best in others.
Review from Customer Success Dept
Their actions to support us to be able to do our jobs and their vested interest in accomplishing our professional and personal goals. All my interactions have been positive and valuable to my growth in my position.
Review from Customer Success Dept
Their willingness to listen to new ideas.
Review from Customer Success Dept
They are open to answering the hard questions. They do not redirect or avoid them.
Review from Customer Success Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
The salary,the payment of the bonus of 100 dollars as a subsidy at the end of each month
Review from Customer Success Dept
fairs salary for the role we work in
Review from Customer Success Dept
Currently a contractor but I know of the compensation so when a position opens up I will know more.
Review from Customer Success Dept
ESPP / Sharesave program - to purchase stock at a discounted rate
Review from Customer Success Dept
We are competitively compensated and have decent benefits options.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I do feel I should be paid more for my role. I took a pay cut to work here but the Experian family is worth it.
Review from Customer Success Dept
What are some of the best things about your team?
we are very loyal to each other
Review from Customer Success Dept
we all support each other, there is no I in team
Review from Customer Success Dept
Each one of my team members is unique, yet all all motivated and seeking the same goal which is helping each other to help our clients. There are multiple instances where we rely on one another for questions or guidance and we come thru for one another.
Review from Customer Success Dept
For the most part, it seems as though everyone really supports one another and we all want each other to succeed.
Review from Customer Success Dept
They are all willing to help. There are no bad questions, and helping out a team member is not ever a bother.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
that we are work form home
Review from Customer Success Dept
Employees feel like they are being recognized for their contributions
Review from Customer Success Dept
Each department has a purpose and we all know our specific goals and how that meets the company mission. I genuinely feel and see we are ONE Experian Health and celebrate each of our uniqueness.
Review from Customer Success Dept
The flexibility to work from home, and yet the ability to stay so connected to the group via various virtual activities.
Review from Customer Success Dept
The leadership team has created an inclusive envrionment.
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
I work from home and I don't have a break and lunch schedule
Review from Customer Success Dept
feeling like they are part of a team
Review from Customer Success Dept
The flexibility and trust and confidence my managers have in my ability. I feel free to made my decisions and know my boundaries in decision making to be able to do my job. Plus there is so much information in our library I can always keep learning.
Review from Customer Success Dept
Knowing that even while working from home I am making a difference to so many others - helping my coworkers and our customers alike!
Review from Customer Success Dept
Being able to help our clients.
Review from Customer Success Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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