MGM Resorts International Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
They are open to asking questions, however, not open to change. Decisions are are always final. Lower level management does want to help but cannot.
Review from Customer Success Dept
What does the leadership team need to get better at?
Worrying more about the welfare of their employees instead of only caring about the stock price and the bottom line.
Review from Customer Success Dept
Honesty, integrity and decision making
Review from Customer Success Dept
What is the best part about your compensation package?
Insurance package is just fine
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Less expensive medical benefits and a better company match for my 401k.
Review from Customer Success Dept
Executives change things to better suit themselves no matter how it hurts the the little guys. Seniority means nothing and hire people on degrees not actual work environment knowledge. Pay people who know the business not on degrees. Take care financially of the ones who do the hard work.
Review from Customer Success Dept
What are some of the best things about your team?
I wish I had something positive to say here.
Review from Customer Success Dept
Camaraderie amongst the Non Management employees!
Review from Customer Success Dept
My coworkers are here to do the job we were promised
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Relaxed and friendly co workers
Review from Customer Success Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of MGM Resorts International yet.
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What did you like most about the interview process?
It was quick and easy
Review from Customer Success Dept
Face to face and feedback
Review from Customer Success Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of MGM Resorts International yet.
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What makes you most happy at work?
Leaving when the day is done!
Review from Customer Success Dept
Leaving. The newest management team is hopeless.
Review from Customer Success Dept
What's going wrong and how can it be improved?
The general morale of the frontline employees is at the lowest point ever. Any improvements to our well-being would help considerably, monetarily or otherwise.
Review from Customer Success Dept
What do you like best about your company?
There aren't any Outlook reviews of MGM Resorts International yet.
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What would you most like to see improved at your company?
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