MGM Resorts International Leadership Employee Reviews | Comparably
MGM Resorts International is a hospitality firm that operates casinos, restaurants, and recreational resorts. read more
EMPLOYEE
PARTICIPANTS
235
TOTAL
RATINGS
1835
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MGM Resorts International Leadership Employee Reviews

What do you like best about the leadership team?

Understanding in nature, flexible time off opportunity

Theyre very very very understanding

Committed to empowering employees for growth.

Available for discussion and ideas

They are so informative and helpful

the lead by example and it motivates me to do the same.

They are very approachable people

They get stuff done when it needs to be done and they handle problems in a respectable way.

They are reliable and relatable

Very accesible. Direct feedback. Effort is obvious

Review from Operations Dept

Clear mission and priorities and great people

Review from Marketing Dept

They are helpful sometimes when there is a problem

The best thing about our leadership team is that they are never around.

They all bring a set of skills and connections and i think are cabable of being finacilly free doesnt matter what position your in now

Review from Marketing Dept

They are open to asking questions, however, not open to change. Decisions are are always final. Lower level management does want to help but cannot.

Review from Customer Success Dept

Our leadership team is polite. That is the best thing I can come up with.

Review from Operations Dept

They listen and They're friendly

Review from Operations Dept

They get on top of their job and make sure everybody is taken care of the right way

Direct leadership is supporting and wants the best for employees. Executive team seems to hold that back

they are respected in the casino industry

Review from Operations Dept

What does the leadership team need to get better at?

Appreciate employees too not just the guest

Actually doing their best for the company AND their employees.

Worrying more about the welfare of their employees instead of only caring about the stock price and the bottom line.

Review from Customer Success Dept

The Executive team and Managers for MGM RESORTS need to understand that if the people below them aren't happy guests aren't happy. However, since management and lower level executives keep things hush the decision makers don't know the growing animosity within the company.

Communication and following the company mission statement for all its properties nationwide

Review from Operations Dept

Honesty, integrity and decision making

Review from Customer Success Dept

Be accountable. Be a leader. And most important show competency.

Review from Operations Dept

Trusting their teams and not pinning departments and people against eachother

Review from Operations Dept

Illegally firing employees without reason

Review from Customer Support Dept

Get Involved in knowing on what is going on with their first line managers and how they are being treated

Review from Operations Dept

Communication & Transparency. Should be focused and center on our Guests but often are ladder climbing at the expense of culture and delivery wow.

Review from Product Dept

Everything. Management is horrible and does not care at all about the employees. Just about their image

Review from Customer Support Dept

Acknowledging their employees. Pay employees for unused earned vacation time instead of penalizing them for not taking it.

They are the worst at retaining talent. Many companies, even some that are smaller, are paying more for our talents.

Review from Operations Dept

just about neverything they do

Review from Operations Dept
TOP
50%

Leadership Scores are rated in the Top 50% of similar size companies on Comparably

Rated MGM Resorts International Leadership the Highest

  • Experience - 1 to 3 Years
    +13%
  • Ethnicity - Asian or Pacific Islander
    +12%
  • Experience - 6 to 10 Years
    +11%

Rated MGM Resorts International Leadership the Lowest

  • Department - Customer Success
    -40%
  • Experience - Over 10 Years
    -16%
  • Department - Customer Support
    -15%
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