Cornerstone OnDemand Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
This is a learning culture, very team-oriented, and smart people everywhere.
Review from Customer Success Dept
What do you like best about the leadership team?
Honestly It is a set of new enthusiastic people but with world of experience and wisdom behind them. Clear communication of well articulated goals and future roadmap makes it easy for every employee understand their role and importance.
Review from Customer Success Dept
The human First approach of leadership
Review from Customer Success Dept
Allow us to have a work-life balance !
Review from Customer Success Dept
It is a bit early to tell with the new Leadership, but every indication is that they will keep the best parts of Cornerstone running. We have awesome people, culture, and traditions.
Review from Customer Success Dept
We have a lot of fresh perspectives from outside of the company.
Review from Customer Success Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Cornerstone OnDemand yet.
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What is the best part about your compensation package?
Sabatical after 7 years at CSOD. Nothing tops that for me
Review from Customer Success Dept
Unlimited PTO and flexible work arrangements.
Review from Customer Success Dept
I feel I'm being paid what I'm worth and there is still opportunity to grow compensation-wise
Review from Customer Success Dept
My benefits have actually atrophied dramatically since I joined the company. My deductible has increased and coverage decreased overall and per family member, to the point of effectively decreasing my total compensation to the tune of 3-4%.
Review from Customer Success Dept
Previously, I appreciated the ESPP. I am interested to see how stock-based benefits are adjusted as a private company.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Didn't get a raise this year - they do not give yearly raises consistently. We are also under what industry standards are for the roles.
Review from Customer Success Dept
Easy, gender pay gap. Also, Sales-related positions seem to be everything here (high compensation plus incentives etc), whereas other positions doesn't seem to be as important. (although other departments are fundamental! E.g. Product Development, Customer Support, etc.)
Review from Customer Success Dept
Equal pay for men and women for the job we do - all the men get the flashy titles. Equal also across all organisations that have come together
Review from Customer Success Dept
Need to feel more connected as a team, manager should value individual resource.
Review from Customer Success Dept
Even asking for more responsibility and challenges, still see no signal of promotion or next step in career. I know it might be realistic but if we could have a very clear promotion path and career path, that would make people not only focus on COMP but also feeling valued.
Review from Customer Success Dept
What are some of the best things about your team?
Passionate people, loves to challenge and be challenged, real go getters...A competitive environment that any professional should always be part of and yet so respectful about others.
Review from Customer Success Dept
The support and collaboration in the team
Review from Customer Success Dept
Incredible smart and dedicated team here. I love (for nearly the first time in my career) having a true team of likeminded people to ask questions to and partner with.
Review from Customer Success Dept
Everyone is very willing to share their knowledge to help others. We recognize that we all have different backgrounds and experiences that come together to create a powerful pool of knowledge.
Review from Customer Success Dept
Everyone is willing to help where they can
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
We need to figure out who to work with in many cases. The people I used to work with, in many cases for the same tasks, have changed from even 6 months ago. It is often hard to find who I need to talk to to get my work done.
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
Employee Centric culture, Easy to talk management team
Review from Customer Success Dept
Transparent communication and trustworthy decision making
Review from Customer Success Dept
Legacy culture is amazing. Tough to top it, and thus far have seen nothing new which is awesome. None the less change didn't strip us of the traditions like unlimited time off, sabbatical, and wellness days.
Review from Customer Success Dept
I have yet to meet anyone who clearly hates their job. At my former employer there were many who were just going through the motions at best, or at worst would take out their misery on others. At Cornerstone, employees are engaged and work for change when needed.
Review from Customer Success Dept
People are helpful, curious, and knowledgeable.
Review from Customer Success Dept
What needs to change to make the company culture better?
Reconnecting people. I read an article posted on Workplace about re-onboarding everyone because businesses and the people remaining at work in them have turned over so significantly that nobody is a veteran anymore. I felt it deeply.
Review from Customer Success Dept
What did you like most about the interview process?
There aren't any Interviews reviews of Cornerstone OnDemand yet.
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What would you improve about your company's interview process?
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What makes you most happy at work?
Everything about Cornerstone. The culture, The People, The challenges :)
Review from Customer Success Dept
The sense of satisfaction and belongingness
Review from Customer Success Dept
The people and the product. We are delivering a world-class solution, and get to interact with exceptional customers and internal teams.
Review from Customer Success Dept
The appreciation from a customer when I've helped to solve their issue, or explained a complex concept in a way they could understand. Knowing that a customer looks forward to working with me means a lot to me.
Review from Customer Success Dept
There is something to learn every single day.
Review from Customer Success Dept
What's going wrong and how can it be improved?
Connecting with who my support teams are, who do I go to for what, and whether something is even supported anymore.
Review from Customer Success Dept
lack of IT support, too many changes, too many rules change regularly, loss of people to sell the product, lack of training for sales people - they cannot specialise in everything!
Review from Customer Success Dept
It looks like we are losing a lot of talent in Europe. At the same time we've got problems to fill the vacant positions on time. Some roles are open for months. The job market is changing and it seems that we do not keep up. It is about compensation but also brand recognition.
Review from Customer Success Dept
standardized processes! There are still too many differences between CSOD and legacy Saba/Lumesse products, no one knows what's going on
Review from Customer Success Dept
What do you like best about your company?
There aren't any Outlook reviews of Cornerstone OnDemand yet.
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What would you most like to see improved at your company?
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