Navan Employee Reviews
Out of 1011 Navan employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping Navan improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at Navan compared to all other departments at the company. The IT team offered the most constructive feedback, with 24% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Business Development Dept
What do you like best about the leadership team?
Within a certain scope I like the openness
Review from Customer Support Dept
They are not just in it for the money, they truly believe in the product, in encouraging employees to grow with the company, and they are nice humans with a soul. Ilan Twig's initiative with helping the Ukrainian refugees is laudable.
Review from Business Development Dept
Like any hyper-growth company, we are being challenged every day to perform at our max, but our leadership team still manages to keep the small team feeling intact. Very impressed!
Review from Marketing Dept
They always raise the bar and seem to do what's best in the end.
Review from Customer Success Dept
We have big dreams/goals for the company. It's transformative and inspires me for what we can accomplish here.
Review from Customer Success Dept
What does the leadership team need to get better at?
communication, i feel like there is a lot left out and not told down to the agents, and as being an experienced agent i feel like i could do alot more here at this company but am not being used to my full potential
Review from Customer Support Dept
Communication and showing that they actually care about us
Review from Operations Dept
Communication. This is the key piece missing.
Review from Customer Support Dept
Too long to mention, its not worth it
the company has no rules, the CxOs have no sense to do business
Review from IT Dept
What is the best part about your compensation package?
unlimited PTO, hybrid (2-3 days/ week in office) schedule, stock options, 401k match was brought back this year
Review from Business Development Dept
There is little I can think of that I'd like added to our compensation package. Unlimited PTO, excellent insurance and generous equity all make for an excellent package.
Review from Marketing Dept
The tech and wellness benefits are great.
Review from Customer Success Dept
I really appreciate how attainable the variable is. Goals are clear and if you put in the work you are paid for it!
Review from Customer Success Dept
Wellness benefit is just great
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Better benefits and higher wage
I feel extremely undervalued here, support as a whole gets looked by in all the recent changes even though we are on the front line
Review from Customer Support Dept
higher accelerators for higher performance
Review from Sales Dept
Our salaries are a little low compared to other companies in tech. Some of our added benefits are great, however, they're also taxed which makes them less valuable and it's not well known (ie. $500 fitness stipend). Would also be great to 401k match.
Review from Customer Success Dept
The company has directly told all employees to leave if they are not happy
Review from Customer Success Dept
What are some of the best things about your team?
The team is fun, loving and caring
Review from Customer Support Dept
we are a close, committed bunch that won't be leaving to go work anywhere else any time soon
Review from Business Development Dept
It is clear TripActions recruits the best of the best. My team members are some of the most amazing people I've ever met.
Review from Marketing Dept
Personable, incredibly intelligent, always curious and willing to help one another!
Review from Customer Success Dept
they are smart and always willing to help each other out
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
They need to pretend they want to learn the job. They are just here for a paycheck because it pays more than McDonalds.
Review from Customer Support Dept
get rid of the zoom meeting to use some other system to be more efficient
Review from IT Dept
What is most positive about the culture and environment at your company?
Very friendly work environment where everyone is genuinly intersted in helping eachother
They are very inclusive to some but others are forgotten
Review from Customer Support Dept
Our HR/people team is tightly involved in making sure the culture is nothing short of perfect. With a superstar #DEI leader and a great DEI team, TripActions actually puts its money where its mouth is.
Review from Marketing Dept
Everyone really believes TripActions is the next household name and we all feel very proud to work here.
Review from Customer Success Dept
most everyone is working towards the same goals - learn better process, become more efficient, make more money and have fun while doing so
Review from Sales Dept
What needs to change to make the company culture better?
Give more responsibility to managers
Review from Engineering Dept
What did you like most about the interview process?
It was quick and efficient. Recruiter was a gem. She kept me posted of all the steps and within a week I had an offer.
Review from Business Development Dept
The team assigned to my interview took the time to actually talk to me instead of just walking through a list of questions. From the CMO to senior VP's, my interview gave me a lot of confidence that I was interviewing at the right company.
Review from Marketing Dept
Interviews were fast and furious, challenging and demanding!
Review from Marketing Dept
Meeting various cross-functional and immediate team members, the encouraged me to be open and ask the questions I was genuinely curious about.
I felt that the interviewers were able to describe the role and atmosphere of TripActions,
Review from HR Dept
What would you improve about your company's interview process?
I would hve less rounds and concentrate on experience
What makes you most happy at work?
Mutual respect, mutual sense of ownership, effectiveness
Being able to solve complex problems
Review from Customer Support Dept
the pace, the work life balance, the amazing product, the fun culture and coworkers
Review from Business Development Dept
I work in an environment where I'm appreciated.
Review from Marketing Dept
My colleagues and feeling like I am contributing to something really big.
Review from Customer Success Dept
What's going wrong and how can it be improved?
the communcation. being told one thing, and then something else happens i feel like the agents are just exprect to be the brunt of the company yet everyone higher UP GETS THE BENEFITS. it just is not fair.
Review from Customer Support Dept
They just don't care about us or the way we are treated by clients
Review from Operations Dept
Client has no clue what happens on our side. If they only knew, things would change.
Review from Customer Support Dept
managers always assign some fake jobs to waste times
Review from IT Dept
What do you like best about your company?
Amazing culture as displayed by the actions from Ariel and Ilan down. They care about the employees and about making a difference. Great benefits. Love the recharge day and travel subsidy. Great exec team.
Review from Operations Dept
What would you most like to see improved at your company?
Ability to work remote occasionally
Review from Operations Dept