DoorDash Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
I love it! I love to drive and I find this job very relaxing.
Review from Customer Success Dept
What do you like best about the leadership team?
They are very helpful when I call
Review from Customer Success Dept
Dasher support is there when you need it
Review from Customer Success Dept
They are always encouraging their employees to do better and value their employee's opinions.
Review from Customer Success Dept
All matters get solved quickly
Review from Customer Success Dept
What does the leadership team need to get better at?
Everything communication with higher ups
Review from Customer Success Dept
Rub. Do Uber or any other place.
Review from Customer Success Dept
Having access for employee's to reach them
Review from Customer Success Dept
Recognizing the people that put forth 100 percent like me and every year of service give like a 1.50 per dash increase. Now that gas is outrageous I go on dashes an loose money cuz I don't wanna drop in ratings. My truck isn't Gunna last another year. We need help with a hybrid car finance package
Review from Customer Success Dept
No, i dont think youll take care of your problems
Review from Customer Success Dept
What is the best part about your compensation package?
Life insurance with abriva fifth word
Review from Customer Success Dept
Easy to get, cheap weekly payment
Review from Customer Success Dept
I dont have one currently
Review from Customer Success Dept
That the company lets us keep our tips as drivers and we are paid fairly for the amount of work we do.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Base pay is 2 dollars and min wage is 15/hr 2-3 delivery's is about 1 hr that is 6 dollars an hr
Review from Customer Success Dept
If they had staff at doordash direct that listened or cared. Hung up on several times. Emailed the 8 days ago with no response. Just run
Review from Customer Success Dept
I dont want anything besides the pay i deserve
Review from Customer Success Dept
I would feel better if there were more insentives when I started last year my area had all kinds of insentives now there's barely any. Like I said after a year of service you should get a automatic 1.00-1.50 extra every dash. When I started I made about 16$hr now it's about 9$. I need car help
Review from Customer Success Dept
Not paid enough. Sent to far. Support doesn't even try to help to do the best they can to compensate. And support people act like they don't understand what's being said whenever a complaint and said.
Review from Customer Success Dept
What are some of the best things about your team?
There are no meetings at all for dashers
Review from Customer Success Dept
There isn't a team you work solo
Review from Customer Success Dept
Don't really have any other than email updates
Review from Customer Success Dept
That i can work with my husband who is also part of my team and we help each other do our work together as a team.
Review from Customer Success Dept
They are fair and not one-sided
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Its the customer serivce rep workers . No training . No customer skills , are rude , click on you , lesve yoy on hold , dont care about your issues not the slightest niether do the supervisors
Review from Customer Success Dept
Employees are taking advantage of the lack of management on a daily by taking excessive break, longer than usual breaks, showing lack of communication, and not showing any interest in participating with any work that must be done for the day/shift.
Review from Customer Success Dept
Dasher support holds no one accountable. Agents will lie and act like supervisors and the supervisors allow it.
Review from Customer Success Dept
Better people that are honest and trustworthy
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
It isn't door dash direct.
Review from Customer Success Dept
The customers for the most part
Review from Customer Success Dept
Meeting new people as customers, helping the community
Review from Customer Success Dept
The fact that my whole team works together as a cohesive unit
Review from Customer Success Dept
Everyone is sympathetic and friendly
Review from Customer Success Dept
What needs to change to make the company culture better?
Everything . If this is how higher uo management id letting their company get runned kudt tells me the tyoe of people that sre behind this company and accountability needs to take place i am calling the channel news and i will be persistsnt to get this known thst doordash mistreats their workers
Review from Customer Success Dept
Doing weekly evaluations , and hiring employees that are diligently working and not just walking around and avoiding work for 8 hours
Review from Customer Success Dept
What did you like most about the interview process?
There isn't one to be hired
Review from Customer Success Dept
Very quick and easy process
Review from Customer Success Dept
It was timely and professional
Review from Customer Success Dept
That they are non-judemental and understand their workers.
Review from Customer Success Dept
No actual interview, less anxiety for me
Review from Customer Success Dept
What would you improve about your company's interview process?
Has nithing to do eith the resl issues
Review from Customer Success Dept
Interview the crooks that owns the place
Review from Customer Success Dept
Getting better people to help
Review from Customer Success Dept
What makes you most happy at work?
Working alone at my own pace and the freedom to dash when I want.
Review from Customer Success Dept
Making money and direct access to the funds
Review from Customer Success Dept
Helping all the customers im assigned to and going above and beyond
Review from Customer Success Dept
Doing things on my own time and schedule
Review from Customer Success Dept
Being there for my customers
Review from Customer Success Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of DoorDash yet.
Be the first to contribute a review.
What do you like best about your company?
There aren't any Outlook reviews of DoorDash yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of DoorDash yet.
Be the first to contribute a review.