Workday Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Workday lives through its value and has a successful business
Review from Customer Success Dept
Review from Customer Success Dept
I've been here over 8 years and have loved the company, the work, and my coworkers.
Review from Customer Success Dept
Review from Customer Success Dept
Been here 7 years - very concerned the Workday we loved is slowly being unwound
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What do you like best about the leadership team?
They are strong communicators and I trust them
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The leadership team at EMEA and global level is approachable
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They look out for us, our professional goals and are very welcoming for any and all questions we have.
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They are always striving to be ahead of the curve, and not follow others.
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Clear about the path foreard. Communicating the startegic vision to all employees
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What does the leadership team need to get better at?
The leadership favors some organizations over others. I happen to work for the services organization and we largely go unappreciated for the work we do given the great amount of skill and knowledge it takes to deploy. Development and sales, among others, get all the love and investment.
Review from Customer Success Dept
What is the best part about your compensation package?
Compensation is fair and benefits are great
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The salary & bonus are good, the additional benefits (specific per country) are competitive
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I enjoy how transparent it is, the perks the company offers (through benefits, wellness, reimbursement/allowances) and the actual commitment to the core values.
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The salary is the best part.
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The best part is benefits
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Why do you feel undervalued and what would make you feel better about your compensation?
Get paid less than market
Review from Customer Success Dept
Pay could be a bit higher
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We are paying new hires significantly more than those that have shown their loyalty to Workday over there years. While I continue to receive I praise for my performance and contributions, I continue to be well short of a a 1.0 compa-ratio, and the range seems to move faster than my merit increases.
Review from Customer Success Dept
I have been working for the company for three years and am making less than industry standard. I have not received a raise in the past two years after I was promoted and I am struggling to pay my bills.
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Compensation and cost of living doesn't seem to match.
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What are some of the best things about your team?
Our team is the best. We help each other and can trust us
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The team is extremely collaborative
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They are incredible. They are knowledgable and more importantly, more than willing to share that knowledge! They are welcoming, care about each other as people and are champions of their fellow coworkers and their successes.
Review from Customer Success Dept
They enjoy collaborating to come up with the best result possible for our customers.
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Warm and welcoming; provide support and guidance when asked for; fun to collaborate with the team.
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What do your coworkers need to improve and how could you work together better?
if we could align on a bigger goal together and not competitive posturing
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What is most positive about the culture and environment at your company?
Culture is very important here
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The culture is advertised and lived through
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The office culture is incredible with the amount of VIBE councils, activities, support of individual coworker's cultures (we just had a Diwali celebration!) and also the online/slack culture for those we don't see in office but still want to connect with.
Review from Customer Success Dept
All are accepted and celebrated here.
Review from Customer Success Dept
I love that fun is a big part of Workday. Connecting with people, being able to learn and grow all while having fun is the most positive aspect for me.
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
moved quickly, got to meet lots of team members, felt unbias and fair
Review from Customer Success Dept
Expectation setting and the quick turn-arounds
Review from Customer Success Dept
While it seemed to be a lot of calls and discussion, the entire intent of the process was to not only verify skillset but also ensure a good fit culturally
Review from Customer Success Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
I am valued and I can thrive
Review from Customer Success Dept
I love the product and I believe in my team
Review from Customer Success Dept
Good feedback from teammates and customers! I enjoy solving problems and making someone's day a little (or a lot) easier.
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Cross-functional collaboration to accomplish great results.
Review from Customer Success Dept
Doing work that actually impacts Workmates/ customers in a positive manner.
Review from Customer Success Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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