TP Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
My experience in this company are Productive and progressive.
Review from Customer Success Dept · Posted 21 hours ago
nothing too much is just that having a hard time with our own access
Review from Customer Success Dept · Posted a day ago
My experience with the company has been great so far and I am excited to continue on this journey.
Review from Customer Success Dept · Posted a day ago
Review from Customer Success Dept · Posted 3 days ago
It's very fun and hoping that it will not change and if it does change, I hope it's for the better
Review from Customer Success Dept · Posted 5 days ago
What do you like best about the leadership team?
I like abou6t the leadership team are having work if ethics, integrity, compassion, and excellence. Possessing this behavior/attitude. This is what I like the most about the leadership team, because it leads us to success in every work we have taken. This is the best attitude to be possessed in team
Review from Customer Success Dept · Posted 21 hours ago
strict, knowledge wise, by the book.
Review from Customer Success Dept · Posted a day ago
Everyone helps everyone in the team.
Review from Customer Success Dept · Posted a day ago
Motivation i love it .
Review from Customer Success Dept · Posted 3 days ago
Strict but also understanding and fun
Review from Customer Success Dept · Posted 5 days ago
What does the leadership team need to get better at?
Really bad leadership. Sad that i wasted time
Review from Customer Success Dept
Really bad leadership and they dont let the agents know the updates
Review from Customer Success Dept
leadership and training team needs more training regards to specific account training and on how to be professional in any circumstances , as an observation , operation teams doesn't have agenda regards with quality training they rely on the US trainers which doesn't have any agenda as well.
Review from Customer Success Dept
There is no longer a human touch in the management compared to when I started. It seems now that everything is about profit
Review from Customer Success Dept
Work on the communication towards the the employees
Review from Customer Success Dept
What is the best part about your compensation package?
The best part of about compensation package is they give every employee an HMO for their health.
Review from Customer Success Dept · Posted 21 hours ago
minimum, with rice allowance and mandatory benefits
Review from Customer Success Dept · Posted a day ago
I think the best part are the incentives.
Review from Customer Success Dept · Posted a day ago
The health insurance and the transportation
Review from Customer Success Dept · Posted 5 days ago
the best part is. They pay good for the beginners
Review from Customer Success Dept · Posted 5 days ago
Why do you feel undervalued and what would make you feel better about your compensation?
I hope they will buy my experience
Review from Customer Success Dept · Posted 3 days ago
Que se reconozca de manera monetaria debido a que este a
Review from Customer Success Dept · Posted 8 days ago
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Review from Customer Success Dept
An additional increase in salary to operations would help being paid enough to what we've worked on and to all the tasks being done, Additional incentives & benefits would be great too.
Review from Customer Success Dept
The compensation and benefits should be fair to everybody and provide some other chances.
Review from Customer Success Dept
What are some of the best things about your team?
The best thing about my team is very productive and progressive
Review from Customer Success Dept · Posted 21 hours ago
teamwork, helpful, friendly, we can be more than co workers and can be friends in real life
Review from Customer Success Dept · Posted a day ago
Everyone helps everyone in the team.
Review from Customer Success Dept · Posted a day ago
Happy motivated curious understandable kind
Review from Customer Success Dept · Posted 3 days ago
Easy go lucky types of people
Review from Customer Success Dept · Posted 5 days ago
What do your coworkers need to improve and how could you work together better?
We are trying to survive but not live
Review from Customer Success Dept
nothing they are just working why would they need to improve
Review from Customer Success Dept
Tools are not good old PC how can you work properly no incentive at all always delayed so terrible.
Review from Customer Success Dept
they dont like each other and keep making bad comments about one another and is not a good working environment
Review from Customer Success Dept
Just treat fair.. Theres no under estimate the capability of the person.
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
The most positive about the culture of the company environment is respect which is they give respect to each and everyone.
Review from Customer Success Dept · Posted 21 hours ago
work life balance and free meal is actually good
Review from Customer Success Dept · Posted a day ago
My coworkers are nice and very helpful. The workplace is very comfortable.
Review from Customer Success Dept · Posted a day ago
Encouranging happy thoughful kind honest energetic
Review from Customer Success Dept · Posted 3 days ago
Diversity, strict and disciplined yet fun
Review from Customer Success Dept · Posted 5 days ago
What needs to change to make the company culture better?
Less angry leaders and not shouting always
Review from Customer Success Dept
the admins need to have a programs for agents to have them feel appreciated, they must create a monthly program or weekly program, already 3 years have passed with the last raffle for agents.
Review from Customer Success Dept
Things should be balanced. It is understandable that this is a business and needs to profit but it does not mean that employees wellbeing are neglected because of this.
Review from Customer Success Dept
Everything needs to be change!!!
Review from Customer Success Dept
Talk to the employees and see what they what and what they need to make the place better
Review from Customer Success Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Having people who's not toxic makes me happy at work.
Review from Customer Success Dept · Posted 21 hours ago
friends and new work life balance
Review from Customer Success Dept · Posted a day ago
The experience I'm gaining and the interaction I have with my coworkers.
Review from Customer Success Dept · Posted a day ago
My team workmates leader trainour
Review from Customer Success Dept · Posted 3 days ago
The friends and team I have at work
Review from Customer Success Dept · Posted 5 days ago
What's going wrong and how can it be improved?
. . . . .
Review from Customer Success Dept
Bad it will be best if they can incorporate a work life balance
Review from Customer Success Dept
The team leaders doesnt coach the representative especially judiel
Review from Customer Success Dept
additional compensation will do and bonuses. activities for agents that can make them happy and will fell appreciated in the company like grocery cheques or package. admins will always answer that it will depend on the account. but clients are paying the company . company should be working on this.
Review from Customer Success Dept
With all of the negative things that happened in less than a year. The company culture plummets drastically. If there solution is to pay employees less or force tenured employees to leave their post for a better opportunity and hire newbies that they can pay less, then is is a problem
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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