TP Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept · Posted 3 days ago
Review from Customer Success Dept · Posted 11 days ago
Review from Customer Success Dept · Posted 11 days ago
Review from Customer Success Dept · Posted 11 days ago
overall experience at the company is that gives a opportunity to grow and gives us benefits
Review from Customer Success Dept · Posted 11 days ago
What do you like best about the leadership team?
It?
Review from Customer Success Dept · Posted 3 days ago
what i do like is the bond you build up time to time
Review from Customer Success Dept · Posted 3 days ago
very approachable and very nice
Review from Customer Success Dept · Posted 5 days ago
all of theme are very approachable
Review from Customer Success Dept · Posted 11 days ago
we are all enjoying our training session
Review from Customer Success Dept · Posted 11 days ago
What does the leadership team need to get better at?
Manager should not pass their task to us same as with supervisors. Managers manager should not toleratetheir behavior when it comes to deliverables, attendance, etc. Avoid blaming subordinates for uncleared task and insturctions when in the first place there's no clear communication and instructions
Review from Customer Success Dept
Really bad leadership. Sad that i wasted time
Review from Customer Success Dept
Really bad leadership and they dont let the agents know the updates
Review from Customer Success Dept
leadership and training team needs more training regards to specific account training and on how to be professional in any circumstances , as an observation , operation teams doesn't have agenda regards with quality training they rely on the US trainers which doesn't have any agenda as well.
Review from Customer Success Dept
There is no longer a human touch in the management compared to when I started. It seems now that everything is about profit
Review from Customer Success Dept
What is the best part about your compensation package?
It?
Review from Customer Success Dept · Posted 3 days ago
the best part of our compensation us the singing bonus
Review from Customer Success Dept · Posted 3 days ago
very small but for the first timer is already good to them but for someone that have experience kinda little bit small
Review from Customer Success Dept · Posted 5 days ago
so far the allowances and the basic
Review from Customer Success Dept · Posted 11 days ago
we have allotted allowance and it is fair
Review from Customer Success Dept · Posted 11 days ago
Why do you feel undervalued and what would make you feel better about your compensation?
The salary should be higher for more experienced agents
Review from Customer Success Dept · Posted 24 days ago
More Pay More Pay More Pay More Pay More Pay More Pay More Pay
Review from Customer Success Dept · Posted a month ago
More incentives during the production.
Review from Customer Success Dept · Posted a month ago
they removed our grab and did not receive any additional compensation but other accounts have an increase with their salary
Review from Customer Success Dept
Started with ?11,500 basic since 2011. It would be better that the company should step up and give value to their supports equal to what operations is being offered. Rates should be competetive. Other companies offered 35k basic as quality an
Review from Customer Success Dept
What are some of the best things about your team?
They are fun too and engaging
Review from Customer Success Dept · Posted 3 days ago
most of my teammates are very friendly so you won't feel like you're out of the circle
Review from Customer Success Dept · Posted 3 days ago
very kind and so much fun
Review from Customer Success Dept · Posted 5 days ago
all fun since the team is helping each other
Review from Customer Success Dept · Posted 11 days ago
best things about my team is that they are really fun and also gives a lot of knowledge
Review from Customer Success Dept · Posted 11 days ago
What do your coworkers need to improve and how could you work together better?
ALL GOODS ALL GOODS ALL GOODS ALL GOODS ALL GOODS ALL GOODS ALL GOODS
Review from Customer Success Dept · Posted a month ago
We are trying to survive but not live
Review from Customer Success Dept
nothing they are just working why would they need to improve
Review from Customer Success Dept
Tools are not good old PC how can you work properly no incentive at all always delayed so terrible.
Review from Customer Success Dept
they dont like each other and keep making bad comments about one another and is not a good working environment
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
the engagement team are very friendly and they know how to interact with people
Review from Customer Success Dept · Posted 3 days ago
all good the work environment is very friendly
Review from Customer Success Dept · Posted 11 days ago
well I’m just new here so I’m adjusting to these environment and
Review from Customer Success Dept · Posted 11 days ago
positive about culture and environment at the company is that very good and friendly environment
Review from Customer Success Dept · Posted 11 days ago
The company has a positive energy, it's a beginner friendly, because they help you to grow and never judge you fir your mistakes.
Review from Customer Success Dept · Posted 11 days ago
What needs to change to make the company culture better?
Less angry leaders and not shouting always
Review from Customer Success Dept
the admins need to have a programs for agents to have them feel appreciated, they must create a monthly program or weekly program, already 3 years have passed with the last raffle for agents.
Review from Customer Success Dept
Things should be balanced. It is understandable that this is a business and needs to profit but it does not mean that employees wellbeing are neglected because of this.
Review from Customer Success Dept
Everything needs to be change!!!
Review from Customer Success Dept
Talk to the employees and see what they what and what they need to make the place better
Review from Customer Success Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
when i make sure that I addressed the customers concerns
Review from Customer Success Dept · Posted 3 days ago
the training and the conworkers
Review from Customer Success Dept · Posted 11 days ago
I’m happy at work when I see my co trainees and also to
Review from Customer Success Dept · Posted 11 days ago
i gain friends at work so i’m h
Review from Customer Success Dept · Posted 11 days ago
having fun with the team
Review from Customer Success Dept · Posted 11 days ago
What's going wrong and how can it be improved?
increase in salary and better management and to have a better view on promotion
Review from Customer Success Dept
Less perks, not enough basic salary due to taxes, high demand, and increased basic commodities
Review from Customer Success Dept
Competitive, benefits, and updated assets
Review from Customer Success Dept
. . . . .
Review from Customer Success Dept
Bad it will be best if they can incorporate a work life balance
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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