Nylas Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Nylas is everything I hoped I would find when I moved into working in tech.
Review from Customer Success Dept
good, valued, nice people, good product that solves a real problem
Review from Customer Success Dept
What do you like best about the leadership team?
Transparency, trust, and a realistic mindset
Review from Customer Success Dept
I like there focus on collaboration and respect
Review from Customer Success Dept
transparency, care for individuals, actual interest in helping people (donation matches, speaking up against hatred, actively hiring for diversity, etc)
Review from Customer Success Dept
The leadership team is transparent and clearly communicates our goals and vision.
Review from Customer Success Dept
Transparency and openness. Providing a human element to their position - they are approachable and care.
Review from Customer Success Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
Very solid pay, flexible outlook on PTO and remote working. Assembly is great
Review from Customer Success Dept
Flexible schedule and ability to work 100% remote.
Review from Customer Success Dept
I feel like my pay is fair and I have the potential to get raises that is enough perks for me but ontop of that there are other perks like $100/mo random money. I would personally just rather have better benefits that include alternative healthcare than random money but we can't please everyone so
Review from Customer Success Dept
The flexible schedule is the best part, it doesn't matter when I do my work, only that I complete it.
Review from Customer Success Dept
Commitment to paying everyone a very fair salary. Good benefits. Perks, etc.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
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What are some of the best things about your team?
They are always willing to help and are extremely intelligent!
Review from Customer Success Dept
Smart people exceptionally diligent about their work, but are also real people who like to have fun
Review from Customer Success Dept
Everyone wants to collaborate to solve problems even if they are not directly related to their job.
Review from Customer Success Dept
collaboration, trust, customer focus, and desire to work together
Review from Customer Success Dept
dependable, competent, nice, smart, easy to work with, etc
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Diversity, laid back yet hard working
Review from Customer Success Dept
Issues, challenges or disagreements are discussed openly with respect for all parties.
Review from Customer Success Dept
the teams focus on the positive, forward movement, rapid growth, etc
Review from Customer Success Dept
Nylas culture is open and honest.
Review from Customer Success Dept
The culture thats been built. In a remote environment, the culture is still stronger then any I've experienced even in person.
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Doing something that matters. Creating an exceptional org
Review from Customer Success Dept
Seeing customers use Nylas to execute on their own product vision and achieve success in going to market faster than building their own integrations without Nylas.
Review from Customer Success Dept
people, happy customers, collaboration, etc
Review from Customer Success Dept
I enjoy helping customers get the most out of the Nylas product.
Review from Customer Success Dept
Feeling of purpose, having a passion for the industry, a drive to grow
Review from Customer Success Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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