Palo Alto Networks Employee Reviews
Out of 1441 Palo Alto Networks employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping Palo Alto Networks improve their work culture. The Communications team, with 100% positive reviews, reports the best experience at Palo Alto Networks compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 18% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Autonomy and freedom to pursue creative ways to drive new business across our GTM segment.
Approachable and open to new ideas
It is the best so far.
Review from Engineering Dept
I like that there is diversity and openness.
Review from Customer Support Dept
My manager trusts me to work hard and to own projects. I never have to fight to request time off and I feel that they respect my choices as to when I come into the office, which is huge for work-life balance.
Review from Engineering Dept
What does the leadership team need to get better at?
Leadership goals do not match Feel like they play politics with the resources Dont treat employees as individuals
Review from Engineering Dept
Telling the truth, not treating employees like children
They need to listen to the people they hire. They hire people as experts and then take all the decision making power from them. They are constantly fighting fires with no real strategy. People are burnt out and if you try to speak up, you will be out the door.
Review from Marketing Dept
Communication, leadership, guidance. Actually manage employees. Improve onboarding
Leadership thinks they own your and does not care about employee work/life balance.
What is the best part about your compensation package?
RSUs were aggressive as part of initial offering. Stock has split twice in nearly four years which has helped value acceleration.
Stocks and Allowances including medical benefits
Salary is the best part
yeah it is really good
Review from Engineering Dept
Base Salary, 401k matching could be better
Review from Engineering Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Better 401K would be helpful
Increase in the number of stocks is desired. But increase in the base salary is must needed. The base salary is too low and not great due to the HCOL in bay area.
Review from Engineering Dept
Industry benchmarking is needed at this point in time.
Review from Customer Success Dept
Get comparable pay like other employees
With growth comes expectations. But those expectations are done at a non macro level. The peanut butter spread quota doesn't apply in all accounts and territories. Big changes in compensation has always been a negative impact on employees that have been here the longest. Retention is not a thing
What are some of the best things about your team?
They are smart, people you want to share and interact with. they are passionate about the project.
Posted a month ago
A lot of smart people
Collaboration and inclusion as well as thought leadership has been the best part of this role.
Open, friendly and collaborative. Great team to be part of.
Good collaboration and opportunities. Similar mindset
What do your coworkers need to improve and how could you work together better?
Stop competing with each other and act like a team.
Review from Marketing Dept
Slow down and read - but keep excited!!!
Review from Engineering Dept
coworkers are fine to work with
People should be more resoectful of each other's time. Be more selectuve about schedukikg meetings.
Very Alpha made mixed with Narcissitic characters here. Go getters at any price
Review from Sales Dept
What is most positive about the culture and environment at your company?
Most colleagues are drivers and work with a high degree of sense of urgency which helps drive better outcomes internally and externally.
Team is positive but leadership
People are valued, including diversity and inclusion.
Review from Customer Support Dept
Most people are very happy to come to work and genuinely buy into our company values.
Review from Engineering Dept
The people we work with are great, our products are stellar and people are positive.
What needs to change to make the company culture better?
clear opportunities for growth/advancement, and better training budget availability
Review from Engineering Dept
Replace execs, starting with the head of HR (LH)
Consideration for others 1. Book a meeting or huddle room if you need to talk for a relative longer period of time 2. Release booked rooms if you don't need them
Review from Customer Success Dept
Management needs to care more about work/life balance
Pace at which we work and things are expected to be done
What did you like most about the interview process?
I was able to meet with peers, leaders and other departments before being hired.
Review from Customer Support Dept
My interview process was fairly easy. I only met with a few people and it went well (over 6 years ago). I do think our current candidates go through a rigorous interview process today.
the interviewers were flexible and they did understand that I was almost finishing another hiring process for a competitor
Review from Sales Dept
Super day was on campus
Review from Engineering Dept
I appreciated that the interview process included a mix of coding problems and questions regarding past project experience. I liked that they didn't just spend the entire interview doing coding questions.
What would you improve about your company's interview process?
Need to get a person through in 6 weeks or less. It took many monthts.
Don't do 8 interviews with someone. It's unfair on there time and you should know in 4 maximum if the person is right or not.
Review from Marketing Dept
Too much beaurocracy. We are missing out on great talent
It is to long, to many interviews
Have more of a structure. Random people get chosen to interview sometimes, and there's little structure or prep
Review from IT Dept
What makes you most happy at work?
Helping customers to use the products to achieve their goals
Strong immediate manager and excellent compensation.
Getting good work and appreciation for efforts
The help we are providing our customers-- being able to keep them safe, being able to work with others who are competent and push me to be better each day. My Toastmasters community is great too!
Review from Customer Support Dept
Being able to own meaningful projects and earning the respect of engineers I really respect. Feeling like my company trusts me.
Review from Engineering Dept
What's going wrong and how can it be improved?
Comparably Companies Brands Salaries News Awards For Employers Login Sign Up Press Contact Us Palo Alto Networks Palo Alto Networks, the global cybersecurity leader, is shaping the cloud-centric future with technology that is transforming the way people and organizations operate. Our mission is to
The TAC support is not agile enough to win against competitors
Review from Customer Success Dept
Workload is crazy sometimes! We have amazing people and a meaningful mission though to balance
Review from Engineering Dept
Poor leadership kills morale, kills the passion that employees bring to their role, and eventually creeps outside your company walls into every single customer transaction.
Review from Operations Dept
New leadership came in full of arrogance and brought all their cronies ( even when they weren’t qualified) and have basically destroyed the culture and morale. Employees are leaving in droves....low
Review from Customer Support Dept
What do you like best about your company?
Nice, smart people with a mission that matters
Review from Engineering Dept
The products are fantastic the culture is pretty awful and turn around time is 9 months for employee
Review from Sales Dept
The products work
Review from Sales Dept
Challenging and new technologies
Review from Engineering Dept
What would you most like to see improved at your company?
Balance the pace and workload
Review from Engineering Dept
the culture and rewarding people who achieve success by hurting others
Review from Sales Dept
Higher 401K matching, more diversity initiatives
Review from Engineering Dept