Kajabi Customer Success Department Employee Reviews

I love my coworkers, the mission, and working with our customers. The benefits are second to none and the office is a great place to work. However, and nearly every employee is saying this, THE PAY IS ATROCIOUS AND THE RAISES NEED TO COMPENSATE FOR INFLATION AND COST OF LIVING INCREASES.

Review from Customer Success Dept

Incredible first year of growth and learning, 2nd and 3rd year stsgnated due to change management, infrastructural change, replacement of a great manager who left for a below average manager, and leadership changes that have driven great business results at the cost of company culture and job satisf

Review from Customer Success Dept

Great people, Great product and Great culture. Salary is low and there is no room for upward advancement/career growth

Review from Customer Success Dept

I love what I do and I love my coworkers, but the lack of empathy and lack of transparency with leadership is ruining my relationship with the company. Leadership created a mediocre FAQ sheet so that leaders could "counter" employee concerns on inflation. That's a repugnant thing to do.

Review from Customer Success Dept

As year 2 with Kajabi wraps up I am excited for our promising future!

Review from Customer Success Dept

Ahad at least is approachable and willing to listen to employees.

Review from Customer Success Dept

Theyre iterating and innovating at a rapid rate, evolving instead of stagnating.

Review from Customer Success Dept

ability to schedule office hours on Ahad's calendar

Review from Customer Success Dept

They host AMA's and they are open to talking to everyone.

Review from Customer Success Dept

Frequent All company and AMA

Review from Customer Success Dept

Health benefits are the best

Review from Customer Success Dept

Thanks to Kajabi, I have the best dental, health, insurance, equity, and compensation benefits out of all the jobs I've ever had. When a company takes care of you like this, it's no longer "some job" it's now a career.

Review from Customer Success Dept

HSA contributions, very generous PTO (including company holidays), Peloton account through United health

Review from Customer Success Dept

There is no "best" part. It's all over the top. Generous pay, opportunity to advance, getting paid to work out, 6% 401k match, top tier health & dental & vision, and equity in the company, too.

Review from Customer Success Dept

the flexibility/understanding when it comes to time off

Review from Customer Success Dept

I was not educated on the salary range available when i started and was given the bottom of the range. Therefore regardless of yearly increases, i'm still underpaid in comparison to my coworkers. Unfortunately since it's technically within the range, it's not looked at as an issue.

Review from Customer Success Dept

My team is being asked to do so many things outside of our role and yet, we're not being compensated for it. The goals to reach a promotion or raise are non-existent and, despite extremely high performance, raises were not given for said performance. Instead, raises were given to even out pay bands.

Review from Customer Success Dept

very low salary compared to previous tech companies I've worked for

Review from Customer Success Dept

Despite going above and beyond and achieving the goals that would normally grant me the highest annual review rating, I was not given that rating. We were not given a raise that compensates for the rising costs of living and inflation. 3% is NOT enough.

Review from Customer Success Dept

Higher salary compared to the rest of the tech industry

Review from Customer Success Dept

We are all willing to help each other. I really do have the best team!

Review from Customer Success Dept

We are all here to help each other, collaborate, and go above and beyond for one another.

Review from Customer Success Dept

Collaborative, engaging, casusal and productive

Review from Customer Success Dept

diverse backgrounds and interests and team-oriented attitudes

Review from Customer Success Dept

We are all invested in helping one another succeed.

Review from Customer Success Dept

The people are exceptional and work very hard.

Review from Customer Success Dept

To be honest- the culture is changing negatively with new leadership more focused on driving results than improving culture

Review from Customer Success Dept

relatively flat culture at Kajabi

Review from Customer Success Dept

Flat hierarchy, open floor plan office, amazing food and coffee, unlimited PTO, and the wonderful array of other benefits

Review from Customer Success Dept

We create space to get to know one another on a personal AND professional level

Review from Customer Success Dept

Helping our clientele and working with my coworkers.

Review from Customer Success Dept

Solving customer problems that impact lives

Review from Customer Success Dept

helping customers achieve and find success

Review from Customer Success Dept

My team. They, along with our customers, are the reasons I go into work every day.

Review from Customer Success Dept

Receiving praise from clients and internal team members!

Review from Customer Success Dept