Kajabi Outlook Employee Reviews

helping entrepreneurs grow their business

Review from Marketing Dept

Helping our clientele and working with my coworkers.

Review from Customer Success Dept

Having room to impact the product

Review from Design Dept

I am happy to have been able to switch roles through Kajabi's support and my own effort

Review from Design Dept

Im able to have an impact

Review from Product Dept

Knowing I'm providing the work that impacts decisions in the company.

Review from Operations Dept

My work is very satisfying and I enjoy working with my team

Review from Engineering Dept

Solving customer problems that impact lives

Review from Customer Success Dept

Interacting with everyone and learning new things.

Review from Engineering Dept

I like doing work that is meaningful and valued by others.

Review from Marketing Dept

My team and some cross functional partners and leaders

Knowing that I'm helping our customers succeed.

Review from Customer Support Dept

helping customers achieve and find success

Review from Customer Success Dept

I enjoy getting to do what I am passionate about everyday and work for a great company with a great product, customers, and employees

Review from Marketing Dept

lots of initiates that help Kajabi grow

Review from HR Dept

Being able to make a difference and help the company grow.

Review from Customer Support Dept

Having the freedom to work on initiatives that will truly make a huge impact on the future of the company.

Review from Engineering Dept

Kajabi's mission gives me the opportunity to positively impact to thousands of Heroes everyday. I'm all about helping all those dreamers out there to start their own business and have a successful career

Review from Engineering Dept

I like answering hard questions

Review from Operations Dept

My team. They, along with our customers, are the reasons I go into work every day.

Review from Customer Success Dept

Diversity at the top is no longer a nice-to-have. It's required, demanded both internally and by customers. Pay inequality is rampant, fix it. We've lost many great ICs & replaced them instead with VPs who do more talking than working. They're assigning work with no one left to execute.

Stop hiring outside leaders instead of promoting. The only promotions that have happened within marketing for the past 2 years were adding "senior" in front of titles & one Director-to-VP who was subsequently demoted back to Director. (Effectively boxing out the only Black woman leader we've had.)

Leadership wants us to do everything unrealistically fast, sets unrealistic expectations for results, and then wonders why the outcome isn't what they wanted.

Review from Marketing Dept

Think more holistically about the experience of all employees at a primarily remote company. Hybrid isn't working, needs to be more team or manager based. SLOW the burnout. Be clear about priorities and not try to do everything at once. More accountability to Sr leadership to solve problems.

Review from Marketing Dept

1. Fix comp. 2. Stop creating an environment where good people leave due to bad managers and bad pay. 3. Think through growth pacing. Stop claiming there's some higher power "structure" or "process" preventing reasonable treatment of employees. C suite can't keep pretending they're powerless to HR.

There is a lot of top down culture at Kajabi. There is also a huge lack of diversity in leadership and in the upper level positions in general and more specifically in technical positions- and not much promotion seen to higher level positions among people of color and women.

Review from Engineering Dept

Nothing's wrong, but the projects are in a state of semi-completion and I don't really know what future projects we'll take on. It's hard to be excited about the future with so many unknowns.

Review from Engineering Dept

Managers with good relationships with execs get to run large teams around their interests, regardless of what's best for business, while other teams go badly under-resourced and have no one to advocate for the help they need. If you're not a manager now, there don't seem to be growth options here.

get people who actually know how to do their job in the right seats instead of blaming ICs or telling them vague things like "take ownership" and "step it up" and when we do step it up, speak up, take ownership, listen. it should be a red flag that so many people are quitting. wake up.

Dsats for the customer's overall experience should be separate from chat interaction.

Review from Customer Support Dept